Gold membership

Have 500 Status Credits
Fly 4 Eligible Sectors

Upgrade to Gold membership

We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 500 Status Credits and you have flown 4 Eligible Sectors³ within the last 365 days, you will be automatically upgraded to Gold membership.

Maintain your Gold membership

To maintain your Gold membership you will need to earn 400 Status Credits and fly 4 Eligible Sectors³ within your 12 month benefit period.

To help you stay on track to upgrade to Platinum or maintain Gold

Book a flight

Gold Velocity Members who booked a Getaway fare prior to 19 August 2021, regardless of their date of travel, will continue to enjoy the following benefits when travelling

Earning eligible sectors

The ability to upgrade with UpgradeMe Points

Advance Seat Selection

Preferential Seating

A complimentary Baggage Allowance

A 75% Points bonus on top of the base Points earned, when travelling on eligible Virgin Australia Domestic, Trans-Tasman and International Short Haul flights.

Learn more about our Getaway fares

For Gold Velocity members travelling on a Freedom Fare you will enjoy the same benefits as our Flex Fares,
learn more about our Flex fares.

For Gold Velocity members travelling on a Elevate Fare you will enjoy the same benefits as our Choice Fares,
learn more about our Choice fares.

Your benefits before your travel

From upgrades, seat selection and priority service the benefits of being a Gold Status member start before you even get to the airport.

Select your seat at the time of booking or at check in. You can also select your seat after you have made a booking by calling Virgin Australia’s Guest Contact Centre.

Advanced seat selection is available for purchase when travelling on Economy Lite fares up until 3 hours before the flight’s scheduled departure.

*Complimentary advanced seat selection is only available for Gold members travelling on an Economy Lite fare when checking in within 3 hours of the flight’s scheduled departure time.
Select your preferred seat from reserved zones – as determined by your Velocity membership level and the fare class booked – on flights marketed and operated by Virgin Australia.
Add your Velocity membership number to your booking to ensure the appropriate seats, available for your level of membership, are displayed correctly.

*Preferential Seating is not available on Economy Lite fares unless purchasing a seat or when checking in within 3 hours of the flight’s scheduled departure time.
Receive priority when you waitlist for an UpgradeMe Points. Upgrade on your upcoming Virgin Australia operated flight with a VA flight number. Subject to availability.

Priority will be allocated based on membership level, with the highest level of priority extended to Platinum members, followed by Gold, Silver and Red.

Learn more about our UpGradeMe Points waitlist
Use Velocity Points to Upgrade from an Economy Choice or Flex fare (excluding Economy Lite fares) to Business Class on Domestic flights operated by Virgin Australia with a VA flight number (excluding Christmas Island and Cocos Island). Trans-Tasman and International Short-Haul flight Upgrades are unavailable for the time being.

Check the number of Points required to upgrade.

Upgrade online any time after you have booked your flight, up to four hours prior to flight departure time.

Upgrade via our Membership Contact Centre until two hours prior to the scheduled flight departure time (a fee may apply).

Upgrade at domestic Check-in until 30 minutes prior and at International Check-in until 60 minutes prior to scheduled flight departure time. See one of our friendly ground crew for assistance.

Upgrade at the Virgin Australia domestic Lounge on the same-day of travel up to 30 minutes prior to scheduled flight departure time.

If you have made any special requests for your booking, or if your booking was originally made through a mobile device, at the airport or through the Guest Contact Centre, please contact our Membership Contact Centre at least two hours prior to the scheduled flight departure time to request the upgrade.

Upgrades are subject to Business Class Reward Seat availability and to the Upgrade Cancellation and Amendment Policy.
Can’t find a seat on a Virgin Australia flight? Request a waitlist booking for a seat in a cabin if all seats in the desired cabin of a Virgin Australia operated flight, with a VA flight number are fully booked.

Priority will be allocated based on membership level, with the highest level of priority extended to Platinum members, followed by Gold, Silver and Red.

Priority waitlist applies to bookings made in Flex or Business Class. A Priority waitlist booking doesn’t guarantee that a seat will be made available for purchase.
Contact our Membership Contact Centre for Priority Phone Service. Calls are prioritized based on the member’s tier and serviced by our experienced team members
As a Gold member, we guarantee you will be able to redeem an Economy Reward Seat, for one trip per year to any destination within Australia when travelling with Virgin Australia.*

Reward Seat carrier charges can be paid for using Points or a combination of Points and cash.

The Guaranteed Economy Reward Seats must be booked at least six months prior to the desired departure date and allow one day either side of the desired departure and return dates. Our Reward Seat Guarantee is available for one itinerary per year and may include up to 3 accompying family members.

To make redemption booking, please contact our Membership Contact Centre.

For more information on our Guaranteed Economy Reward Seats for an Annual Family Trip, see our Terms and Conditions.

*From 5 February 2022, flights to Cocos Island and Christmas Island will no longer be eligible flights under our Economy Reward Seat Guarantee

Your benefits at the Airport

Access to Virgin Australia Sydney and Brisbane Lounge Premium Entry

Request to Fly Ahead to your destination on an earlier flight¹

Fast-track your domestic airport experience with Priority Check-in.

Priority Check-in is also available through the Business Class counter when travelling on international flights operated by Virgin Australia.
Board when you like, when travelling on Virgin Australia operated flights, via our exclusive Priority or Business Class Boarding lanes at selected domestic and international airports.
Use separate security screening lanes at Melbourne domestic airport on Monday to Friday 5am to 10am.
Request to Fly Ahead to your destination on an earlier flight. Fly Ahead requests can be made at the airport for you and up to 3 guests on the same booking.

Fly Ahead is available on Virgin Australia domestic Economy Flex and Business fares for flights operated by Virgin Australia. Fly Ahead is not available for Gold members on Economy Choice fares, Economy Lite fares, or for Group bookings.

FlyAhead is available on Virgin Australia Economy and Business Class Reward Seats, and Business Class Upgrades.

Requests must be made at least 30 minutes before scheduled departure, while the flight is still open for check-in.

Fly Ahead is subject to seat availability and this is controlled by Virgin Australia. While an earlier flight may have seats available for sale, these may not be available for Fly Ahead.

Travelling with carry-on baggage only: Requests can be made at a Virgin Australia check-in kiosk, Priority Check-in counter, in the Virgin Australia Lounge or at the Service Desk (where available).

Travelling with checked baggage: Requests must be made to a Virgin Australia staff member at the Virgin Australia Priority Check-in counter.

When Flying Ahead in Business Class, we may not be able to provide you with a Business Class meal. Fly Ahead Terms and Conditions.
Virgin Australia Domestic, Trans-Tasman and International Short-Haul Flights

You will receive a baggage allowance based on your fare type and your membership level at the time of travel.

Receive an additional checked baggage allowance (excluding Economy Lite Fares). Visit the Virgin Australia website to check your allowance.

Partner Airline Operated Flights

Learn more about out our international airline partners, and any applicable complimentary baggage allowance.
Virgin Australia Domestic, Trans-Tasman and International Short-Haul Flights

Receive an additional carry-on baggage allowance. Visit the Virgin Australia website to check your allowance.
Your checked baggage will be delivered with priority to the arrivals carousel at your destination when travelling on flights operated by Virgin Australia.

Lounges and Premium Entry

Whether waking up with a cup of fresh made barista coffee or relaxing with a glass of wine at the end of a long day, Virgin Australia lounges aim to make flying a pleasure.

Virgin Australia Domestic Lounges

When flying on a Virgin Australia operated domestic flight Gold members receive complimentary access pre-departure and can invite one additional guest, plus up to three children aged between 2 to 17 years, into our Virgin Australia Domestic Lounges
Your invited guests need not be travelling with you, but must enter the lounge and be accompanied by you.
For a contactless experience, use one of our Self-Service Entry kiosks.
Enjoy lounge access immediately upon arrival at your destination after your Virgin Australia flight for up to 60 minutes. Subject to space availability.
Please note, to ensure that travelling with us remains safe, we’ve made some temporary changes to our lounge experience. Learn more about the Virgin Australia lounge.

Update on international lounge access

Virgin Australia currently do not operate international lounges; however, you may have access to an international lounge operated by our partner airlines.

International lounges operated by our partner airlines may be temporarily closed. For up to date information on partner airline-operated lounges, please refer to the airline’s website directly.

Enjoy access to over 150 international airline partner lounges when travelling with our international airline partners.

Learn about lounge access when flying on a Virgin Australia operated Trans-Tasman or International Short-Haul flight and our international airline partner operated flights.
Sydney Premium Entry now open Monday – Friday 5.00am to 7.00am

Enjoy direct kerbside lounge access

Private reception desk

A dedicated security screening point, when travelling with carry-on baggage only, through Sydney Airport’s T2 terminal.

Learn more about Sydney lounge Premium Entry.

Note: You must present a Virgin Australia boarding pass on your date of travel along with your valid My Velocity Card to access the lounge.
Brisbane Premium Entry now open Monday – Friday 5.00am – 10.00am

Enjoy direct lounge access

Private reception desk

A dedicated security screening point, when travelling with carry-on baggage only through Virgin Australia’s Brisbane terminal

Learn more about Brisbane lounge.

Note: You must present a Virgin Australia boarding pass on your date of travel along with your valid My Velocity Card to access the lounge.

Personalised baggage tags

When you upgrade to Gold, we will send you a pack containing two personalised bag tags for your suitcase. Adding these to your checked in baggage will ensure that your bag is one of the first bags out of the plane when you arrive at your destination.

Exclusive membership with
our Car and Hotel Partners

Hotel

Receive complimentary Gold Elite Partner membership with IHG®Rewards Club or Gold Partner membership with Hilton HHonorsTM.

To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

Car Hire

Receive Complimentary Europcar Privilege Executive Membership or Hertz Gold Plus Rewards Five Star®.

To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

Travel benefits with our International airline partners

Carry your valid My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with our airline partners.

Priority Check-in

Priority Boarding

Priority Baggage

Priority Screening

Additional Checked Baggage Allowance (one additional bag up to 23kgs)

Lounge Access
Priority Check-in

One piece of additional checked baggage when travelling to/from the USA and Brazil

Additional checked baggage up to 15kg when travelling to other international destinations

Priority Boarding

Priority Baggage

Singapore Airlines Lounge Access
Priority Check-in through the Upper Class counter

Priority Boarding (where available)

Priority Screening at London, Heathrow (where available)

Virgin Atlantic Lounge Access
Priority Check-in

Priority Boarding

One additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)
Priority Check-in through the Business Class counter

Priority Boarding

Priority Baggage

Etihad Airways Lounge Access

Additional checked baggage up to 15kgs

One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada
Air Canada Lounge Access
Priority check-in⁵

Priority boarding⁵

Qatar Airways Lounge Access⁵
Priority Check-in

Additional checked baggage in all cabins up to 32kg

Priority Boarding

South African Airways Lounge Access
Priority Check-In

Priority Boarding

One additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)
Priority Check-in

Priority Boarding

One additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)
Priority Check-in

One additional bag (up to 23kgs in Economy Class and 32kgs in Business/ First Class)

Your family can benefit from Gold membership too

Being a Gold member gets you a heap of benefits for use before, during and after your travel. But your family also benefits from your membership status too.

Discover all the ways you and your family will benefit from Gold status.

Reward Seats can be redeemed using Points or Points plus Pay (minimum Points redemption applies).

The Guaranteed Economy Reward Seats must be booked at least six months prior to the desired departure date and allow one day either side of the desired departure and return dates. Our Reward Seat Guarantee is available for one itinerary per year.

To make redemption booking, please contact our Membership Contact Centre.

For more information on our Guaranteed Economy Reward Seats for an Annual Family Trip, see our Terms and Conditions.

*From 5 February 2022, flights to Cocos Island and Christmas Island will no longer be eligible flights under our Economy Reward Seat Gurantee
Choose to pool Points, or Points and Status Credits, earned by family members into one Account.

There may be a maximum of six family members, living at the same address, involved in a pool. This may include up to four children under the age of 18 and two adults 18 years or over (including the main pooling beneficiary).

Log in to your Account to setup Family Pooling.

Family Pooling Terms and Conditions
Choose to pause your membership for a period of six months when you are expecting a new addition to the family.

To apply for a Membership Pause for Parental Leave, you may be required to provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration.

Contact our Membership Contact Centre for further information about Membership Pause for Parental Leave.

Membership Pause for Parental Leave Terms and Conditions.

Extra bonus Points because you're Gold!

This tab contains all of the added extras that come with upgrading to Gold. You'll get some flashy tags for your bags and more Points on your purchases. Check out all of the reward benefits that come with your Platinum membership.

Get bonus Points on flights

Fly with Virgin Australia

Receive a 75% Points bonus, on top of the base Points earned, when travelling on Virgin Australia Domestic, Trans-Tasman and International Short Haul flights flights on all fare types, except Economy Lite fares⁴

Book a flight
Fly with Qatar Airways

Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Qatar Airways operated flight with a VA flight number.

Book a flight
Fly with Singapore Airlines

Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Singapore Airlines operated flight with a VA flight number.

Book a flight

Fly with Air Canada

Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on an eligible Air Canada-operated flight with a VA flight number.⁶

Book a flight
Fly with United Airlines

Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on a United Airlines operated flight with a UA or VA flight number.

Book a flight
Fly with Etihad Airways

Receive a 25% Points bonus on miles flown, in addition to the base Points earned, when travelling on an Etihad Airways operated flight with an EY flight number.

Book a flight

More options to get bonus Points

Get 3.5 Points per eligible $1 on Car Share

As a Gold Velocity member earn 3.5 points per eligible $1 spent to share a car in a cost-effective and convenient way with Flexicar. T&Cs apply

Explore Flexicar
75% bonus Points with select travel partners

Receive a 75% Points bonus, on top of the base Points earned, when using our travel partners Cover-More, Looking4Parking and Cruisepilot.

Explore partners
Get 5.25 Points per $1 on Car Rental

As a tiered Velocity member earn 5.25 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand.

Explore partners

Compare all status benefits

From Red to Platinum find out all there is to know about Status!

Benefits at a glance

Terms & Conditions

For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions

1. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards

2. Benefits do not apply for flights to/ from North America from 2 July 2018 onwards

3. An Eligible Sector is any flight that begins with a VA flight number excluding Reward Seats, Economy Lite fares and Choice fares booked in P,Q,T,I,S for the portion of the flight that is operated internally within Canada

4. Excludes domestic Getaway fares purchased prior to 19 August 2021

5. Please ensure you download the Velocity Frequent Flyer App as a valid virtual or physical membership card needs to be presented to attain benefits.

6. For some Choice fares booked on Virgin Australia marketed/Air Canada operated flights, Velocity members will not earn Velocity Points, Status Credits or Eligible Sectors for the portion of the flight that is operated internally within Canada. For more information please visit Earn Points with Air Canada prior to booking your flight.

Gold membership

Personalised baggage tags

Hotel

Car Hire

Fly with Virgin Australia

Fly with Qatar Airways

Fly with Singapore Airlines

Fly with Air Canada

Fly with United Airlines

Fly with Etihad Airways

Get 3.5 Points per eligible $1 on Car Share

75% bonus Points with select travel partners

Get 5.25 Points per $1 on Car Rental

Compare all status benefits