Important Information
Upgrade to Platinum membership
We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 1,000 Status Credits and you have flown 8 Eligible Sectors within the last 365 days, you will be automatically upgraded to Platinum membership.
Maintain your Platinum membership
To maintain Platinum membership you will need to earn 800 Status Credits and fly eight Eligible Sectors within your 12 month benefit period.
To help you stay on track to maintain Platinum
Your checked baggage will be delivered with priority to the arrivals carousel at your destination when travelling on flights operated by Virgin Australia.
Please note there have been some Temporary changes to our lounge experience. View the latest information on our lounge experiences to find out more.
Receive complimentary Platinum Partner membership with IHG®Rewards Club or Diamond Partner membership with Hilton HHonorsTM.
To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.
This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.
Receive Complimentary Privilege Elite Partner membership with Europcar Privileges Program or Hertz Gold Plus Rewards Presidents Circle®.
To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.
This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.
Receive a 50% Points bonus, on top of the base Points earned, when travelling on an Etihad Airways operated flight with an EY flight number.
Receive a 100% Points bonus, on top of the base Points earned, when travelling on a Delta Air Lines operated flight with a DL flight number.
Receive a 100% Points bonus, on top of the base Points earned, when using our travel partners Cover-More, Looking4Parking and Cruisepilot.
As a tiered Velocity member earn 6 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand.
Ola is a better value way to ride. Whether you’re heading to the airport, for a night out, or you're running late for work, Ola will get you there. Earn double Points on eligible rides to and from selected airports.
When you upgrade to Platinum, we will send you a pack containing two personalised bag tags for your suitcase. Adding these to your checked in baggage will ensure that your bag is one of the first bags out of the plane when you arrive at your destination.
From Red to Platinum find out all there is to know about Status!
Terms & Conditions
For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions.
1. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards
2. Benefits do not apply for flights to/ from North America from 2 July 2018 onwards