Upgrade to Platinum membership

We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 1,000 Status Credits and you have flown 8 Eligible Sectors within the last 365 days, you will be automatically upgraded to Platinum membership.

Maintain your Platinum membership

To maintain Platinum membership you will need to earn 800 Status Credits and fly eight Eligible Sectors within your 12 month benefit period.

To help you stay on track to maintain Platinum

 

Book a flight

Your benefits before your travel

From upgrades, seat selection and priority service the benefits of being a Platinum Status member start before you even get to the airport.

  • Contact our Membership Contact Centre for Priority Phone Service. Calls are prioritized based on the member’s tier and serviced by our experienced team members


Your benefits at the Airport

Access to Virgin Australia Sydney and Brisbane Lounge Premium Entry and Premium Valet

Request to Fly Ahead to your destination on an earlier flight1


Lounges and Premium Entry

Whether waking up with a cup of fresh made barista coffe or relaxing with a glass of wine at the end of a long day, Virgin Australia lounges aim to make flying a pleasure.

What to expect?
  • At Virgin Australia Domestic Lounges Platinum members receive complimentary access and three additional guests, plus up to three children aged between 4 to 17 years.
  • Platinum members  may also access the Virgin Australia Lounge on arrival.
  • Enjoy priority lounge entry using Self Service Entry.

Learn more about the Virgin Australia lounge.

Platinum benefits when you arrive at your destination

Your platinum benefits kick in the second you hop off the plane. From priority baggage for a quick exit to kicking back in the Virgin Australia lounge before heading out to hire your car and head to your hotel with our complimentary car and hotel memberships.

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    Priority Baggage

    Your checked baggage will be delivered with priority to the arrivals carousel at your destination when travelling on flights operated by Virgin Australia.

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    Virgin Australia Lounge

    Platinum members may access the Virgin Australia Lounge on arrival following a same day Virgin Australia domestic flight.

  • Hotel membership

    Hotel

    Receive complimentary Platinum Partner membership with IHG®Rewards Club or Diamond Partner membership with Hilton HHonorsTM.

    To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

    This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

  • Car hire membership

    Car Hire

    Receive Complimentary Privilege Elite Partner membership with Europcar Privileges Program or Hertz Gold Plus Rewards Presidents Circle®.

    To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

    This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

Travel benefits with our International airline partners

Carry your valid Velocity membership card with you at all times to ensure seamless access to your travel benefits when travelling with our airline partners.  

Your family can benefit from Platinum memberhip too

Being a Platinum member gets you a heap of benefits for use before, during and after your travel. But your family also benefits from your membership status too.

Discover all the ways you and your family will benefit from Platinum status. 

Extra bonus Points because you're Platinum!

This tab contains all of the added extras that come with upgrading to Platinum. You'll get some flashy tags for your bags and more Points on your purchases. Check out all of the reward benefits that come with your Platinum membership.

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100% bonus Points with Virgin Australia

Receive a 100% Points bonus, on top of the base Points earned, when travelling on Virgin Australia Domestic flights on all fare types except Getaway fares.
 
Receive a 100% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia international Trans Tasman, Short Haul and Long Haul flights3
Book a flight
  • 75% with Etihad Airways

    Receive a 75% Points bonus, on top of the base Points earned, when travelling on an Etihad Airways operated flight with an EY flight number.

    Book with Etihad
  • 100% with Delta Air Lines

    Receive a 100% Points bonus, on top of the base Points earned, when travelling on a Delta Air Lines operated flight with a DL flight number.

    Book with Delta Air lines
  • 100% bonus Points with select travel partners

    Receive a 100% Points bonus, on top of the base Points earned, when using our travel partners Cover-More, Looking4Parking, Europcar Global Driver Services, Virgin Australia Holidays and Cruisepilot.

    Explore partners
  • Get 6 Points per $1 on Car Rental

    As a tiered Velocity member earn 6 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand.

    Explore partners
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4 Points per $1 with Ola

Ola is a better value way to ride. Whether you’re heading to the airport, for a night out, or you're running late for work, Ola will get you there. Earn double Points on eligible rides to and from selected airports.

Get Ola
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Personalised baggage tags

When you upgrade to Platinum, we will send you a pack containing two personalised bag tags for your suitcase. Adding these to your checked in baggage will ensure that your bag is one of the first bags out of the plane when you arrive at your destination. 

Compare all status benefits

From Red to Platinum find out all there is to know about Status!

Terms & Conditions

For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions.

1. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards

2. Benefits do not apply for flights to/ from North America from 2 July 2018 onwards

3. For Trans Tasman and International Short Haul flights purchased from 1 August 2018 for travel from 28 October 2018 Points bonus will be calculated on base Points earned rather than miles flown. 

4. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards

  • Benefits do not apply for flights to/ from North America from 2 July 2018 onwards
  • For Trans Tasman and International Short Haul flights purchased from 1 August 2018 for travel from 28 October 2018 Points bonus will be calculated on base Points earned rather than miles flown.
  • Members can only upgrade on Delta Air Lines operated flights with a VA flight number, issued on Virgin Australia ticket stock (featuring a ticket number beginning with “795”), subject to the conditions below. Upgrades can only be completed via the Velocity Membership Contact Centre and will be confirmed at the time of call if available. Members can complete upgrades at the time of booking or after booking is completed, up until 72 hours prior the scheduled flight departure time.  For Delta Air Lines USA domestic and international short haul flights, members must purchase a Getaway, Elevate or Freedom fare to be eligible for a Business class upgrade. Eligible booking fare classes are Y, B, H, K, L, E, N, V, Q, T and S. For flights between Sydney and Los Angeles, Business and Premium Economy upgrades are only available for Velocity Platinum and Gold members who purchase a Freedom or Premium Economy fare. Eligible booking fare classes are Y, B, H, K, W, R and O. Upgrades are subject to Premium Economy (R) or Business Reward Seat (O class) availability. For operational reasons not all Business Class or Premium Economy seats are made available for upgrades. This means that there may still be empty seats on departure. You may change or cancel your upgraded flight as per the original purchased fare rules plus upgraded segment change will incur an additional fee of A$35 or 4,500 Velocity Points (i.e. Upgrade Amendment fee). Upgrades will be forfeited for changes you make inside 72 hours prior to travel. Waitlisting is not available. Upgrades are not available from Delta Air Lines Economy or Premium Economy Reward Seats. Platinum Complimentary upgrades are not available on Delta Air Lines. Members will earn Points and Status Credits based on the original fare class purchased. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. All flight upgrades using Points are subject to the Member Terms and Conditions and subject to an Upgrade Cancellation and Amendment Policy.