Important Information
Upgrade to Platinum membership
We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 1,000 Status Credits and you have flown 8 Eligible Sectors3 within the last 365 days, you will be automatically upgraded to Platinum membership.
Maintain your Platinum membership
To maintain Platinum membership you will need to earn 800 Status Credits and fly 8 Eligible Sectors3 within your 12 month benefit period.
To help you stay on track to maintain Platinum
When you upgrade to Platinum, we will send you a pack containing two personalised bag tags for your suitcase. Adding these to your checked in baggage will ensure that your bag is one of the first bags out of the plane when you arrive at your destination.
Exclusive Platinum membership with
our Car and Hotel Partners
Receive complimentary Platinum Partner membership with IHG®Rewards Club or Diamond Partner membership with Hilton HHonorsTM.
To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.
This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.
Receive Complimentary Europcar Privilege Elite Membership or Hertz Gold Plus Rewards Presidents Circle®.
To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.
This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.
Receive a 100% Points bonus, on top of the base Points earned, when travelling on Virgin Australia Domestic, Trans-Tasman and International Short Haul flights on all fare types, except Economy Lite fares4
Receive a 50% Points bonus on miles flown, in addition to the base Points earned, when traveling on an Etihad Airways operated flight with an EY flight number.
Receive a 100% Points bonus on miles flown, in addition to the base Points earned, when traveling on a United Airlines operated flight with a UA or VA flight number.
Receive a 100% Points bonus, on top of the base Points earned, when using our travel partners Cover-More, Looking4Parking and Cruisepilot.
As a tiered Velocity member earn 6 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand.
100% bonus Points with Qatar Airways
Receive a 100% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Qatar Airways operated flight with a VA flight number.
100% bonus Points with Singapore Airlines
Receive a 100% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Singapore Airlines operated flight with a VA flight number.
Ola is a better value way to ride. Whether you’re heading to the airport, for a night out, or you're running late for work, Ola will get you there. Earn double Points on eligible rides to and from selected airports.
From Red to Platinum find out all there is to know about Status!
Terms & Conditions
For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions.
1. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards
2. Benefits do not apply for flights to/ from North America from 2 July 2018 onwards
3. An Eligible Sector is any flight that begins with a VA flight number excluding Reward Seat and Economy Lite fares.
4. Excludes domestic Getaway fares purchased prior to 19 August 2021.
5. Please ensure you download the Velocity Frequent Flyer App as a valid virtual or physical membership card needs to be presented to attain benefits.
~ Platinum members who have purchased a Flex fare on Virgin Australia marketed and operated Domestic (excluding Christmas Island and Cocos Island), Trans-Tasman and International Short Haul flights are entitled to use their available complimentary upgrades to Business class. Only valid Upgrade certificates can be used. To check how many upgrades you have available and the validity of your Upgrade certificates, log into My Velocity online and select “My Benefits”. All upgrades are subject to Reward Seat availability, which is controlled by Virgin Australia, and to the Upgrade Cancellation and Amendment Policy. Some flights may have no upgrades available. Additional terms and conditions apply.