Important Information

  • Find out more on whether you were eligible for the Status extension.
  • There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Upgrade to Platinum membership

We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 1,000 Status Credits and you have flown 8 Eligible Sectors3 within the last 365 days, you will be automatically upgraded to Platinum membership.

Maintain your Platinum membership

To maintain Platinum membership you will need to earn 800 Status Credits and fly 8 Eligible Sectors3 within your 12 month benefit period.

To help you stay on track to maintain Platinum

 

Book a flight
  • Platinum members and travelling companions in the same booking may select Economy X seating providing extra legroom and preferred overhead locker space on Domestic and International Short Haul flights operated by Virgin Australia..


Your benefits at the Airport

Access to Virgin Australia Sydney and Brisbane Lounge Premium Entry

Request to Fly Ahead to your destination on an earlier flight1


Lounges and Premium Entry

Whether waking up with a cup of fresh made barista coffee or relaxing with a glass of wine at the end of a long day, Virgin Australia lounges aim to make flying a pleasure.

Virgin Australia Domestic Lounges
 
  • When flying on a Virgin Australia operated domestic flight Platinum members receive complimentary access pre-departure and can invite up to three additional guests, plus up to three children aged between 2 to 17 years, into our Virgin Australia Domestic Lounges.
  • Your invited guests need not be travelling with you, but must enter the lounge and be accompanied by you.
  • For a contactless experience, use one of our Self-Service Entry kiosks.
  • Enjoy lounge access immediately upon arrival at your destination after your Virgin Australia flight for up to 60 minutes. Subject to space availability.
  • Please note, to ensure that travelling with us remains safe, we’ve made some temporary changes to our lounge experience. Learn more about the Virgin Australia lounge.

 

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Personalised baggage tags

When you upgrade to Platinum, we will send you a pack containing two personalised bag tags for your suitcase. Adding these to your checked in baggage will ensure that your bag is one of the first bags out of the plane when you arrive at your destination. 

Exclusive Platinum membership with
our Car and Hotel Partners

Hotel

Receive complimentary Platinum Partner membership with IHG®Rewards Club or Diamond Partner membership with Hilton HHonorsTM.

To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

Car

Receive Complimentary Europcar Privilege Elite Membership or Hertz Gold Plus Rewards Presidents Circle®.

To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

Travel benefits with our International airline partners

Carry your valid My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with our airline partners.  

Your family can benefit from Platinum membership too

Being a Platinum member gets you a heap of benefits for use before, during and after your travel. But your family also benefits from your membership status too.

Discover all the ways you and your family will benefit from Platinum status. 

Extra bonus Points because you're Platinum!

This tab contains all of the added extras that come with upgrading to Platinum. You'll get some flashy tags for your bags and more Points on your purchases. Check out all of the reward benefits that come with your Platinum membership.

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100% bonus Points with Virgin Australia

Receive a 100% Points bonus, on top of the base Points earned, when travelling on Virgin Australia Domestic, Trans-Tasman and International Short Haul flights on all fare types, except Economy Lite fares4

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  • 50% with Etihad Airways

    Receive a 50% Points bonus on miles flown, in addition to the base Points earned, when traveling on an Etihad Airways operated flight with an EY flight number.

    Book with Etihad
  • 100% with United Airlines

    Receive a 100% Points bonus on miles flown, in addition to the base Points earned, when traveling on a United Airlines operated flight with a UA or VA flight number.

    Book a flight
  • 100% bonus Points with select travel partners

    Receive a 100% Points bonus, on top of the base Points earned, when using our travel partners Cover-More, Looking4Parking and Cruisepilot.

    Explore partners
  • Get 6 Points per $1 on Car Rental

    As a tiered Velocity member earn 6 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand.

    Explore partners
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100% bonus Points with Qatar Airways

Receive a 100% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Qatar Airways operated flight with a VA flight number.

Book a flight
Image of Singapore Airlines

100% bonus Points with Singapore Airlines

Receive a 100% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Singapore Airlines operated flight with a VA flight number.

Book a flight
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4 Points per $1 with Ola

Ola is a better value way to ride. Whether you’re heading to the airport, for a night out, or you're running late for work, Ola will get you there. Earn double Points on eligible rides to and from selected airports.

Get Ola

Compare all status benefits

From Red to Platinum find out all there is to know about Status!

Terms & Conditions

For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions.

1. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards

2. Benefits do not apply for flights to/ from North America from 2 July 2018 onwards

3. An Eligible Sector is any flight that begins with a VA flight number excluding Reward Seat and Economy Lite fares.

4. Excludes domestic Getaway fares purchased prior to 19 August 2021.

5. Please ensure you download the Velocity Frequent Flyer App as a valid virtual or physical membership card needs to be presented to attain benefits.

~ Platinum members who have purchased a Flex fare on Virgin Australia marketed and operated Domestic (excluding Christmas Island and Cocos Island), Trans-Tasman and International Short Haul flights are entitled to use their available complimentary upgrades to Business class. Only valid Upgrade certificates can be used. To check how many upgrades you have available and the validity of your Upgrade certificates, log into My Velocity online and select “My Benefits”. All upgrades are subject to Reward Seat availability, which is controlled by Virgin Australia, and to the Upgrade Cancellation and Amendment Policy. Some flights may have no upgrades available. Additional terms and conditions apply.