Important Information
Upgrade to Silver membership
We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 250 Status Credits and you have flown 2 Eligible Sectors3 within the last 365 days, you will be automatically upgraded to Silver membership.
Maintain your Silver membership
To maintain your Silver membership you will need to earn 200 Status Credits and fly 2 Eligible Sectors3 within your 12 month benefit period.
To help you stay on track to upgrade to Gold or Maintain Silver
When you upgrade to Silver, we will send you a pack containing one personalised bag tag for your suitcase.
Choose to pool Points, or Points and Status Credits, earned by family members into one Account.
There may be a maximum of six family members, living at the same address, involved in a pool. This may include up to four children under the age of 18 and two adults 18 years or over (including the main pooling beneficiary).
Log in to your Account to set up Family Pooling.
Choose to pause your membership for a period of six months when you are expecting a new addition to your family.
To apply for a Membership Pause for Parental Leave, you may be required to provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration.
Contact our Membership Contact Centre for further information about Membership Pause for Parental Leave.
Receive a 50% Points bonus, on top of the base Points earned, when travelling on Virgin Australia Domestic, Trans Tasman and International Short Haul flights on all fare types except Economy Lite fares4
Receive a 10% Points bonus on miles flown, in addition to the base Points earned, when travelling on an Etihad Airways operated flight with an EY flight number.
Receive a 50% Points bonus on miles flown, in addition to the base Points earned, when travelling on a United Airlines operated flight with a UA or VA flight number.
Receive a 50% Points bonus, on top of the base Points earned, when you use our travel partners Cover-More, Looking4Parking and Cruisepilot.
As a tiered Velocity member earn 4.5 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand.
50% bonus Points with Qatar Airways
Receive a 50% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Qatar Airways operated flight with a VA flight number.
50% bonus Points with Singapore Airlines
Receive a 50% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Singapore Airlines operated flight with a VA flight number.
Ola is a better value way to ride. Whether you’re heading to the airport, for a night out, or you're running late for work, Ola will get you there. Earn 3 Points per $1 spent on eligible rides to and from selected airports. Thats 1 Point extra just because you're silver.
From Red to Platinum find out all there is to know about Status!
Terms & Conditions
For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions
1. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards
2. Benefits do not apply for flights to/ from North America from 2 July 2018 onwards
3. An Eligible Sector is any flight that begins with a VA flight number excluding Reward Seats or Economy Lite fares.
4. Excludes domestic Getaway fares purchased prior to 19 August 2021
5. Please ensure you download the Velocity Frequent Flyer App as a valid virtual or physical membership card needs to be presented to attain benefits.