Important Information

  • Find out more on whether you were eligible for the Status extension.
  • There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Upgrade to Silver membership

We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 250 Status Credits and you have flown 2 Eligible Sectors within the last 365 days, you will be automatically upgraded to Silver membership.

Maintain your Silver membership

To maintain your Silver membership you will need to earn 200 Status Credits and fly two Eligible Sectors within your 12 month benefit period.

To help you stay on track to upgrade to Gold or Maintain Silver


Book a flight

Your benefits before your travel

From upgrades, seat selection and priority service the benefits of being a Silver Status member start before you even get to the airport.

  • Contact our Membership Contact Centre for Priority Phone Service. Calls are prioritized based on the member’s tier and serviced by our experienced team members

Your benefits at the Airport

Access to Virgin Australia Sydney and Brisbane Lounge Premium Entry and Premium Valet

Travel benefits with our International airline partners

Carry your valid My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with our airline partners.  

Your family benefits from your Silver memberhip too

Being a Silver member gets you a heap of benefits for use before, during and after your travel. But your family also benefits from your membership status too. Discover all the ways you and your family will benefit from Silver. 

  • Family Pooling (Points and Status Credits)

    Choose to pool Points, or Points and Status Credits, earned by family members into one Account.

    There may be a maximum of six family members, living at the same address, involved in a pool. This may include up to four children under the age of 18 and two adults 18 years or over (including the main pooling beneficiary).

    Log in to your Account to set up Family Pooling.

    Terms and Conditions 

    Set up now
  • Membership pause for parental leave

    Choose to pause your membership for a period of six months when you are expecting a new addition to your family.

    To apply for a Membership Pause for Parental Leave, you may be required to provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration.

    Contact our Membership Contact Centre for further information about Membership Pause for Parental Leave.

    Terms and Conditions

    Contact us

Extra bonus Points because you're Silver

This tab contains all of the added extras that come with upgrading to Silver. You'll get some flashy tags for your bags and more Points on your purchases. Check out all of the reward benefits that come with your Silver membership.


50% bonus Points with Virgin Australia

Receive a 50% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia Domestic flights on all fare types except Domestic Getaway fares.

Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia international Trans Tasman and Short Haul international flights.

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  • 25% with Etihad Airways

    Receive a  25% Points bonus, on top of the base Points earned, when travelling on an  Etihad Airways operated flight with an EY flight number

    Book with Etihad
  • 50% with Delta Air Lines

    Receive a 50% Points bonus, on top of the base Points earned, when travelling on a Delta Air Lines operated flight with a DL flight number

    Book with Delta Air lines
  • 50% bonus Points with select travel partners

    Receive a 50% Points bonus, on top of the base Points earned, when you use our travel partners Cover-More, Looking4Parking, Europcar Global Driver Services, Virgin Australia Holidays and Cruisepilot.

    Explore partners
  • Get 4.5 Points per $1 on Car Rental

    As a tiered Velocity member earn 4.5 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand.

    Explore partners

3 Points per $1 with Ola

Ola is a better value way to ride. Whether you’re heading to the airport, for a night out, or you're running late for work, Ola will get you there. Earn 3 Points per $1 spent on eligible rides to and from selected airports. Thats 1 Point extra just because you're silver.

Get Ola

Personalised baggage tags

When you upgrade to Silver, we will send you a pack containing one personalised bag tags for your suitcase.

Compare all status benefits

From Red to Platinum find out all there is to know about Status!

Terms & Conditions

For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions

1. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards

2. Benefits do not apply for flights to/ from North America from 2 July 2018 onwards