Important Information:
Virgin Australia-operated Domestic Lounges
Virgin Australia’s Brisbane, Melbourne and Sydney lounge have re-opened. We are continuing to assess the re-opening of other lounges as travel restrictions ease. We look forward to welcoming you back soon.
Inflight service and seating
We have simplified our inflight catering to reduce contact between guests and our crew during the COVID-19 pandemic.
Business cabin: Each guest will receive a snack box containing a selection of delicious pre-packaged foods appropriate to the time of day. A range of hot and cold drinks, including beer and wine, are available on all flights.
Economy cabin: A complimentary snack and water will be offered on all flights. The sale of food and beverages onboard has been temporarily paused.
If you're a Velocity member travelling in an eligible fare class, you can use Points to upgrade on Virgin Australia Domestic or International Short-Haul Flights.
Flight upgrades with Points start from 4,900 Points on Domestic flights.
Looking for some extra space? Redeem your Points to enjoy up to 40% more legroom and other benefits when you travel in Economy X.
Terms & Conditions:
1. All upgrades are subject to availability and to an Upgrade Cancellation and Amendment Policy.
2. View UpgradeMe Points Terms and Conditions.
3. All flight upgrades using complimentary fare upgrades are subject to the Member Terms and Conditions.
4. To be eligible for upgrades, all flights must be marketed and operated by Virgin Australia and issued on Virgin Australia ticket stock (featuring a ticket number beginning with “795”).
5. Platinum members who have paid the full fare for an economy Freedom fare are entitled to a complimentary upgrade to Business class on up to 4 Virgin Australia marketed and operated domestic or international short haul Flight Sectors. Upgrades are subject to availability which is controlled by Virgin Australia. Some flights may have no upgrades available. Additional terms and conditions apply