3 ways to redeem your Points to upgrade your flight experience

  • UpgradeMe Points
  • UpgradeMe Platinum
  • UpgradeMe Premium Bid.
  • UpgradeMe Point with Virgin Australia

    If you're a Velocity member travelling in an eligible fare class, you can use Points to upgrade on Virgin Australia Domestic or International Short-Haul Flights.

    Platinum and Gold members can also use Points to upgrade on Virgin Australia Long-Haul flights². View the UpgradeMe Points table

    Upgrade now
  • UpgradeMe Points with Delta Air lines

    You can now upgrade using your Velocity Points when you fly on an eligible Delta Air Lines flight with a VA flight number.

    Find out more

What you need to know about upgrading with Platinum

Velocity Platinum members travelling on Virgin Australia Domestic or International Short-Haul flights in a Freedom fare class can request an upgrade using one of four complimentary upgrade credits³

Log in to your My Velocity account to see your available benefits.

  • Request an upgrade by contacting the Membership Contact Centre at least two hours prior to the scheduled flight departure time.

Virgin Australia UpgradeMe Premium bid

Guests travelling on an eligible Virgin Australia flight and ticket number can bid for a chance to upgrade to a higher cabin. You will be notified by email about the success of your offer(s) at least 4 hours prior to your flight departure time.

Eligible flights include those marketed and operated by Virgin Australia, and issued on Virgin Australia ticket stock with ticket numbers beginning with 795.

How to upgrade

  • Make an offer to upgrade - Determine the amount you're willing to pay to upgrade.
  • Payment details - Enter your payment details - you will only be charged if your offer is successful.
  • Enjoy your flight - You will be emailed about the success of your offer no later than 4 hours prior to departure.

Offers must be made per flight sector. For example, Brisbane to Ayers Rock consists of two sectors, Brisbane to Sydney and Sydney to Ayers Rock.

Pricing is displayed per passenger for all passengers listed on the booking.

Things to know about upgrade options

Don't have quite enough Velocity Points to upgrade?

Buy Points with Points Booster and get there in style. T&Cs apply