If you have a participating credit card with our banking partners you can transfer points from them to Velocity. Click here to see if your credit card is listed. If yes, click the relevant link to transfer. Once Points are transferred to Velocity they cannot be reversed.
Velocity and KrisFlyer members can also combine their Points and Miles from both programs, to access flight upgrades and Reward Seats across the combined international networks of Virgin Australia and Singapore Airlines.
If you are a member of the Singapore Airlines KrisFlyer program then you can set up a link with both Accounts by logging into your Velocity Account and selecting ‘Points Transfer – Airlines’ . For every 1.55 Velocity Points converted you will earn 1 KrisFlyer Mile, or for every 1.55 KrisFlyer Miles converted you will earn 1 Velocity Point. There is a minimum of 5,000 Points per conversion. Find out more about Points Transfer – Airlines
Manage your account, anywhere, anytime.
Use your Velocity membership number and password to log in to My Velocity. Download the My Velocity app to access account information, special offers, your digital membership card and more.
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Learn more about Family benefits
Get more from being part of a family with Velocity and Virgin Australia. With things like Family Pooling, Points Transfer and Parental Pause, whether you're a solo traveler or a traveling family, we've got you covered!
How to use Points to book flights
As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network as well as International Reward Seats on selected Airline Partners.
Nominate a family member, colleague, or an individual you trust to be your Travel Coordinator to manage your Velocity account on your behalf*. Perfect for busy travellers who need help with the little things, like booking a Reward Seat or putting in a claim for missing Points.
Keep your feed up to speed
Follow Velocity Frequent Flyer on Facebook for the latest program updates, Points tips, travel inspiration and more.
We love seeing how you earn and use Points. Tag your photos with #velocityfrequentflyer for your chance to be featured on our channels!
Want to work with us? Follow us to stay up to date with the latest job opportunities within the Velocity Frequent Flyer team.