To upgrade your membership level, you need to earn a certain number of Status Credits and have flown a certain number of Eligible Sectors. Status Credits can be earned each time you fly with Virgin Australia and our airline partners.
An Eligible Sector is any direct non-stop flight that begins with a VA flight number and does not include Reward Seats.
· To achieve Silver status, you need to earn 250 Status Credits and fly at least 2 Eligible Sectors.
· To achieve Gold status, you need to earn 500 Status Credits and fly at least 4 Eligible Sectors.
· To achieve Platinum status, you need to earn 1,000 Status Credits and fly at least 8 Eligible Sectors.
Velocity will assess your Status Credit balance daily for a potential upgrade. Your Status Credit balance is calculated based on the amount of Status Credits earned in the previous 365 days. Once you have achieved a membership level, you have 365 days to earn the required number of Status Credits to maintain that level.
Click here to learn more about the benefits you will receive as a Silver, Gold or Platinum member.
Manage your account, anywhere, anytime.
Use your Velocity membership number and password to log in to My Velocity. Download the My Velocity app to access account information, special offers, your digital membership card and more.
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Learn more about Family benefits
Get more from being part of a family with Velocity and Virgin Australia. With things like Family Pooling, Points Transfer and Parental Pause, whether you're a solo traveler or a traveling family, we've got you covered!
How to use Points to book flights
As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network as well as International Reward Seats on selected Airline Partners.
Nominate a family member, colleague, or an individual you trust to be your Travel Coordinator to manage your Velocity account on your behalf*. Perfect for busy travellers who need help with the little things, like booking a Reward Seat or putting in a claim for missing Points.
Keep your feed up to speed
Follow Velocity Frequent Flyer on Facebook for the latest program updates, Points tips, travel inspiration and more.
We love seeing how you earn and use Points. Tag your photos with #velocityfrequentflyer for your chance to be featured on our channels!
Want to work with us? Follow us to stay up to date with the latest job opportunities within the Velocity Frequent Flyer team.