partner update

Introducing Economy X

31 March 2017

Virgin Australia today launched Economy X, a new product designed to provide more comfort and an enhanced travelling experience both on the ground and in the air across Virgin Australia’s entire network.

This product empowers Virgin Australia customers and Velocity members with more flexibility to tailor their travel.

For more detailed information on Virgin Australia’s Economy X product and its benefits please visit the Virgin Australia website or see our FAQs below.

Velocity members and Virgin Australia guests can book Economy X from 31 March 2017 for travel from 21 May 2017. Economy X will be available on Boeing 777 aircraft for travel from 1 April 2017.

What is Economy X and what are the benefits?

Economy X transforms your Economy travel experience. Offering greater legroom to several rows, Economy X will be located at the front of the Economy Cabin and/or over the over wing exit rows. It has been designed to provide guests with more comfort and an enhanced travelling experience both on the ground and in the air. 

Economy X at a glance:
Economy X guests travelling on Domestic flights will receive:
  • Priority Screening (where available)
  • Priority Boarding (where available)
  • Greater legroom at the front of the Economy Cabin or in the over wing exits
  • Preferred overhead locker space
Economy X guests travelling on International Short Haul flights will receive:
  • Priority Check-in (where available)
  • Priority Boarding (where available)
  • Greater legroom at the front of the Economy Cabin or in the over wing exits
  • Preferred overhead locker space
Economy X guests travelling on International Long Haul flights will receive:
  • Premium Check-in (where available)
  • Premium Boarding (where available)
  • Greater legroom at the front of the Economy Cabin or in the over wing exits
  • Preferred overhead locker space
  • Guaranteed first meal choice
  • Premium noise-cancelling headset

Who is eligible to book Economy X?

Economy X is available for all Virgin Australia guests and Velocity members. Economy X seats are only available on Virgin Australia operated flights and are not available for purchase for codeshare and interline customers.

How much does Economy X cost?

The price of Economy X varies depending on the flight length. Prices can be checked via the Virgin Australia website. Platinum Velocity members (and their companions1 travelling in the same booking) can reserve Economy X seats on Domestic and International Short Haul flights free of charge. You can reserve these seats (where available) at the time of booking, via Manage Your Booking on the Virgin Australia website, by calling the Guest Contact Centre or Membership Contact Centre, at the check-in counter, in a Virgin Australia Lounge or at the boarding gate.

Is Economy X available now?

Economy X is available to book from 31 March 2017 for travel from 21 May 2017. Economy X will be available on Boeing 777 aircraft for bookings and travel from 1 April 2017.

What flights will Economy X be available on?

Economy X will be sold on all Virgin Australia operated Domestic and International services on the following aircraft:

  • Boeing 7372
  • Boeing 777
  • Airbus A330
  • Embraer 190 (E190)
  • ATR 72
  • Fokker 100 (F100) and Fokker 70 (F70)

Can I earn Velocity Points on Economy X?

No, Economy X is not eligible for Points or Status Credit earn. However, you will still earn the applicable Points or Status credits on your base Economy fare.

  • For more information, refer to the Economy X Terms and Conditions on the Virgin Australia website.

    1. Excluding group bookings.

    2. There is a small number of B737 aircraft that are not yet reconfigured and therefore there are a restricted number of extra legroom seats on board those aircraft at this time. Virgin Australia may not be able to provide your selected Economy X seat on those aircraft on your day of travel.

    To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the member Terms and Conditions, as amended from time to time.