Program UPDATE

Velocity wins again at 2018 Freddie Awards

23 May 2018

The Freddie Awards are considered the highest honour a loyalty program can receive worldwide, often touted as the “Oscars of Loyalty”, with the winners determined by the votes of millions of travellers and frequent flyer members. This year the Awards were held at the Museum of Flight in Seattle on the 26th of April and Velocity Frequent Flyer was thrilled to be recognised with four award wins:

In the Middle East & Asia/Oceania region Airline category, Velocity was awarded:

  • Program of the Year — Virgin Australia – Velocity
  • Best Elite Program — Virgin Australia – Velocity
  • Best Customer Service — Virgin Australia – Velocity
  • Best Redemption Ability — Virgin Australia – Velocity

This is the sixth year in a row that Velocity has won the Best Redemption Ability award, which is something we are incredibly proud of. We see this recognition as your award as much as ours, so we’d like to say a big thank you for voting and your ongoing support in making Velocity Frequent Flyer the award-winning loyalty program it is.