The dedicated cancellation form below will allow you to cancel existing Reward or Any Seat bookings if you booked a flight on or before 21 April 2020 for travel until 30 September 2020 on flights with Virgin Australia or any of Velocity’s partners.
- Cancellations must be requested prior to flight departure.
- This will process a full cancellation of your booking for all passengers on the booking.
- Even if you do not hear from us prior to your departure, your cancellation will still be processed.
- You will receive your refund within 21 business days.