Status Extensions

It’s an exciting time to be flying again and as a valued Velocity member we want to make sure you have every opportunity to retain your Status.

Our pledge to members

In late 2020, we raised the stakes with even more rewards and benefits for our Gold and Platinum Status members. We also offered access to our Discover Gold Status trial for eligible frequent flyer members of oneworld^© partner airlines, Emirates and Air New Zealand to fast track to Velocity elite membership. We’ve now made it even easier to secure your tier membership extension and added an extra 2 months* to the Discover Gold membership.

The more you fly, the better it gets

Our Status Extensions at a glance.

Extensions & Eligibility

Silver

Gold

Platinum

- Eligible Platinum, Gold and Silver Velocity Members with a current review date between 30 September 2021 and 30 April 2022 (inclusive) will have their Status extended for an additional 8 months upon their next review date.
  
  Exclusions apply. See Terms and Conditions~.
- Eligible Gold and Platinum Velocity Members whose Status has been previously extended until 30 September 2022 as part of the 2020 Status Rewards Program will have their Status extended until 28 February 2023.
  
  Exclusions apply. See Terms and Conditions*.

FAQs

With offers this good, we know that there is a lot to take in. So we've compiled some handy FAQs that should clear things up.

Status Reward FAQs

Q: When is my Velocity status extended until, and what do I need to do to maintain my Status?

Eligible^~ Velocity Silver members

Silver
My current Status: Eligible~ Silver members will be extended up to 8 months upon their review date. How do I retain my Status? At the end of your Benefit Period we will assess the previous 12 months. During that time you’ll need to earn: - Earn 200 Status Credits - Fly 2 Eligible Sectors Status Credits and Eligible Sectors earned outside your Benefit Period will not count towards your Status review. To view your Benefit Period and see how many Status Credits and Eligible Sectors you need to maintain or upgrade your Status, please log into your my Velocity account online or visit the Velocity app.	Your Lounge Benefits: Eligible Silver members will be provided with one additional lounge pass and this is in addition to any of your existing lounge passes, which have a validity of 12 months. If you have maintained Silver Status in your own right, you will receive the standard Silver lounge benefit passes. What will I see in My Velocity account? If you have been provided an extension of up to 8 months, you will see “Extension - Silver”. If you have maintained in your own right, you will see “Silver”.

Silver

My current Status:

Eligible~ Silver members will be extended up to 8 months upon their review date.

How do I retain my Status?

At the end of your Benefit Period we will assess the previous 12 months.

During that time you’ll need to earn:

- Earn 200 Status Credits
- Fly 2 Eligible Sectors

Status Credits and Eligible Sectors earned outside your Benefit Period will not count towards your Status review. To view your Benefit Period and see how many Status Credits and Eligible Sectors you need to maintain or upgrade your Status, please log into your my Velocity account online or visit the Velocity app.

Your Lounge Benefits:

Eligible Silver members will be provided with one additional lounge pass and this is in addition to any of your existing lounge passes, which have a validity of 12 months. If you have maintained Silver Status in your own right, you will receive the standard Silver lounge benefit passes.

What will I see in My Velocity account?

If you have been provided an extension of up to 8 months, you will see “Extension - Silver”. If you have maintained in your own right, you will see “Silver”.

Eligible^~ Gold and Platinum members whom did not book or have flown an eligible flight by 21 March 2021 for travel from 7 December 2020 as part of the Status Rewards Program.

Gold	Platinum
My current Status: Eligible^~ Gold members will be extended up to 8 months from their review date. How do I retain my Status? Log into your My Velocity account on the Velocity website or visit the Velocity app to view how to retain your Status and what your current Benefit Period is. You’ll need to: - Earn 400 Status Credits - Fly 4 Eligible Sectors At the end of your Benefit Period we will assess the previous 12 months. Status Credits and Eligible Sectors earned outside your Benefit Period will not count towards your Status review. Gold Members who have been extended by up to 8 months: You have been provided with an additional four Guaranteed Economy Reward Seats. Gold members who have maintained Gold Status in your own right: You will continue to be provided with standard full Gold benefits. What will I see in My Velocity account? When you log into your Velocity account you will see “Extension – Gold” if you have been provided an extension of up to 8 months. If you have maintained in your own right, you will see “Gold”.	My current Status: Eligible^~ Platinum members will be extended up to 8 months from their review date. How do I retain my Status? Log into your My Velocity account on the Velocity website or visit the Velocity app to view how to retain your Status and what your current Benefit Period is. You’ll need to: - Earn 800 Status Credits - Fly 8 Eligible Sectors At the end of your Benefit Period we will assess the previous 12 months. Status Credits and Eligible Sectors earned outside your Benefit Period will not count towards your Status review. Platinum Members who have been extended by up to 8 months: You have been provided with an additional two complimentary Business Class Upgrades and an additional four Guaranteed Economy Reward Seats. Platinum members who have maintained Platinum Status in your own right: You will continue to be provided with standard full Platinum benefits. What will I see in My Velocity account? When you log into your Velocity account you will see “Extension – Platinum” if you have been provided an extension of up to 8 months. If you have maintained in your own right, you will see “Platinum”.

Gold

Platinum

My current Status:

Eligible^~ Gold members will be extended up to 8 months from their review date.

How do I retain my Status?

Log into your My Velocity account on the Velocity website or visit the Velocity app to view how to retain your Status and what your current Benefit Period is.

You’ll need to:

- Earn 400 Status Credits
- Fly 4 Eligible Sectors

At the end of your Benefit Period we will assess the previous 12 months.

Status Credits and Eligible Sectors earned outside your Benefit Period will not count towards your Status review.

Gold Members who have been extended by up to 8 months:

You have been provided with an additional four Guaranteed Economy Reward Seats.

Gold members who have maintained Gold Status in your own right:

You will continue to be provided with standard full Gold benefits.

What will I see in My Velocity account?

When you log into your Velocity account you will see “Extension – Gold” if you have been provided an extension of up to 8 months. If you have maintained in your own right, you will see “Gold”.

My current Status:

Eligible^~ Platinum members will be extended up to 8 months from their review date.

How do I retain my Status?

Log into your My Velocity account on the Velocity website or visit the Velocity app to view how to retain your Status and what your current Benefit Period is.

You’ll need to:

- Earn 800 Status Credits
- Fly 8 Eligible Sectors

At the end of your Benefit Period we will assess the previous 12 months.

Status Credits and Eligible Sectors earned outside your Benefit Period will not count towards your Status review.

Platinum Members who have been extended by up to 8 months:

You have been provided with an additional two complimentary Business Class Upgrades and an additional four Guaranteed Economy Reward Seats.

Platinum members who have maintained Platinum Status in your own right:

You will continue to be provided with standard full Platinum benefits.

What will I see in My Velocity account?

When you log into your Velocity account you will see “Extension – Platinum” if you have been provided an extension of up to 8 months. If you have maintained in your own right, you will see “Platinum”.

Eligible* Gold and Platinum members whom booked or have flown an eligible flight by 21 March 2021 for travel from 7 December 2020 as part of the Status Rewards Program.

Gold	Platinum
My current Status: All eligible^* Gold members will be extended until 28 February 2023. Your extension will be provided in two parts. Initially, your Status extension is until 31 March 2022 and you can see this now in your My Velocity account and Velocity App. On 1 March 2022, we’ll further extend your Status until 28 February 2023. We’ll let you know once this has been done. How do I retain my Status? Sit back and relax as we won’t be looking at your Status Credits or Eligible Sectors balance prior to 1 March 2023. The Benefit Period for all eligible Gold members is from 1 March 2022 until 28 February 2023 (12 months). This means you’ll need to earn: - Earn 400 Status Credit s - Fly 4 Eligible Sectors Gold Members: You have been provided with an additional four Guaranteed Economy Reward Seats. You will receive another four Guaranteed Economy Reward Seats after 28 February 2022. What will I see in My Velocity account? When you log into your Velocity account you will see “Gold”	My current Status: All eligible^* Platinum members will be extended until 28 February 2023. Your extension will be provided in two parts. Initially, your Status extension is until 31 March 2022 and you can see this now in your My Velocity account and Velocity App. On 1 March 2022, we’ll further extend your Status until 28 February 2023. We’ll let you know once this has been done. How do I retain my Status? Sit back and relax as we won’t be looking at your Status Credits or Eligible Sectors balance prior to 1 March 2023. The Benefit Period for all eligible Platinum members is from 1 March 2022 until 28 February 2023 (12 months). This means you’ll need to earn: - Earn 800 Status Credits - Fly 8 Eligible Sectors Platinum Members: You have been provided with an additional two complimentary Business Class Upgrades and an additional four Guaranteed Economy Reward Seats. You will receive another four complimentary Business Class Upgrades and four Guaranteed Economy Reward Seats after 28 February 2022. What will I see in My Velocity account? When you log into your Velocity account you will see “Platinum”

Gold

Platinum

My current Status:

All eligible^* Gold members will be extended until 28 February 2023.

Your extension will be provided in two parts.

Initially, your Status extension is until 31 March 2022 and you can see this now in your My Velocity account and Velocity App.

On 1 March 2022, we’ll further extend your Status until 28 February 2023. We’ll let you know once this has been done.

How do I retain my Status?

Sit back and relax as we won’t be looking at your Status Credits or Eligible Sectors balance prior to 1 March 2023.

The Benefit Period for all eligible Gold members is from 1 March 2022 until 28 February 2023 (12 months).

This means you’ll need to earn:

- Earn 400 Status Credit s
- Fly 4 Eligible Sectors

Gold Members:

You have been provided with an additional four Guaranteed Economy Reward Seats.

You will receive another four Guaranteed Economy Reward Seats after 28 February 2022.

What will I see in My Velocity account?

When you log into your Velocity account you will see “Gold”

My current Status:

All eligible^* Platinum members will be extended until 28 February 2023.

Your extension will be provided in two parts.

Initially, your Status extension is until 31 March 2022 and you can see this now in your My Velocity account and Velocity App.

On 1 March 2022, we’ll further extend your Status until 28 February 2023. We’ll let you know once this has been done.

How do I retain my Status?

Sit back and relax as we won’t be looking at your Status Credits or Eligible Sectors balance prior to 1 March 2023.

The Benefit Period for all eligible Platinum members is from 1 March 2022 until 28 February 2023 (12 months).

This means you’ll need to earn:

- Earn 800 Status Credits
- Fly 8 Eligible Sectors

Platinum Members:

You have been provided with an additional two complimentary Business Class Upgrades and an additional four Guaranteed Economy Reward Seats.

You will receive another four complimentary Business Class Upgrades and four Guaranteed Economy Reward Seats after 28 February 2022.

What will I see in My Velocity account?

When you log into your Velocity account you will see “Platinum”

A: Unfortunately, due to technical limitations we are not able to reissue you with a new membership card during your Status Extension. However, you don’t need it as you can interact with your renewed My Velocity Card from our App where you can easily use it to reference your membership number and gain access to our domestic lounges. If you maintain your Gold/Platinum Status after your Review Date as shown in your My Velocity account and the Velocity Frequent Flyer app, we will automatically reissue you with a new membership card.
A: Please refer to the table above regarding Status Credit earn outside of your Benefit Period. At the end of your Benefit Period Velocity will assess 12 months of your flight activity. Any Status Credits or Eligible Sectors earned prior to this will not count towards the renewal of your Status.

Benefits At-A-Glance

Need a refresher on all of the benefits that come as part of your Status membership? Check out our Benefits At-A-Glance to learn more.

Benefits At-A-Glance

Terms and Conditions:

~Status membership 8 month extension: offer is available to Velocity Frequent Flyer Platinum, Gold and Silver members with a current review date between 30 September 2021 and 30 April 2022 (inclusive). Exclusions apply, including Parental Leave Pause memberships. Any individual discretionary Status Extension by Velocity will be excluded. The 8 month extension will be applied to the member’s account, when a member reaches their review date. This will be visible via the Velocity app and website and will be notified to them via email. During the extension period, only a digital card will be supplied.

Eligible members for the Status Extension are still able to maintain or upgrade their Status to the next Status membership level in accordance with the Velocity membership Terms and Conditions. Find out more about how to maintain or upgrade your Status level. This offer is not transferable. Any Status Credits and Eligible Sectors earned in a member’s account are subject to expiry after 12 months from earn.

*Status membership extension until 28 February 2023: offer is available only to Velocity Frequent Flyer Platinum and Gold members whose Status has been previously extended until 30 September 2022 as part of the 2020 Status Rewards Program. The 2020 Status Rewards Program required eligible Platinum and Gold members to book a Virgin Australia marketed flight by 28 March 2021 for travel from 7 December 2020 (including Reward Seat bookings). Codeshare services marketed or operated by partner airlines were not eligible for this offer. You must have added your Velocity number to your booking to have received this extension.

Exclusions apply, including Parental Leave Pause memberships. Any individual discretionary Status Extension by Velocity will be excluded. Eligibility will be assessed, and the revised review date of 28 February 2023 will be applied to the member’s account, on 1 March 2022. This will be visible via the Velocity app and website and will be notified to them via email.

Eligible members for the Status Extension are still able to maintain or upgrade their Status to the next Status membership level in accordance with the Velocity membership Terms and Conditions. Find out more about how to maintain or upgrade your Status level. This offer is not transferable. Any Status Credits and Eligible Sectors earned in a member’s account are subject to expiry after 12 months from earn.

Velocity membership Terms and Conditions apply.

Status Extensions

The more you fly, the better it gets

Extensions & Eligibility

8 month Status extension

Status extension until 28 February 2023

Benefits At-A-Glance