These Status Rewards Terms and Conditions have been updated as at 31 March 2021 to change the eligibility requirement of the Status Extension and to extend the eligibility period for the Points bonus and Gold and Platinum benefits.
We had previously rewarded existing eligible Gold and Platinum Velocity members (you) with a Status Extension, Points bonus and Gold and Platinum benefits (Status Rewards) in accordance with these offer Terms. We have now provided you with more possibilities to access these Status Rewards, by only requiring you to have booked an Eligible Flight by 28 March 2021 for travel from 7 December 2020 to be able to access the Status Extension, and by extending the eligibility date for the Points bonus and the Gold and Platinum benefits to 30 May 2021.
Your eligibility for and access to each of these Status Rewards varies depending on the Status Reward, as set out below. You must have added your Velocity number to your booking to be considered for these Status Rewards. You could be eligible for all 3 Status Rewards, but in some instances, you may only be eligible for one or two.
For the purpose of the Status Rewards below, an Eligible Flight is a Virgin Australia marketed and operated flight with a “VA” flight number that you have booked by 28 March 2021 for travel from 7 December 2020(we assess this on an individual member basis) including Reward Seat bookings. Codeshare services marketed or operated by partner airlines are not eligible for this offer.
In addition to the above, the following conditions apply:
1. Status Extension
Gold and Platinum Velocity Members will be eligible for the Status Extension of up to 18 months when you book an Eligible Flight by 11:59PM AEST 28 March 2021 (Booking Period) for travel from 7 December 2020 (Travel Period), and you meet the below conditions. At the end of the Booking Period, we’ll assess your eligibility, and if you’re eligible, you’ll receive your Status Extension in two parts. Initially, you will receive a new Review Date of 31 March 2022 with a further extension of 6 months applied to your account later this year to update your Review Date to 30 September 2022.
You won’t be eligible for the Status Extension if you:
- are a Pilot Gold, Discover Gold or VIP Velocity member;
- upgraded your Status between 1 April 2020 and 31 March 2021
- were awarded an individual discretionary Status Extension by Velocity
Eligible members for the Status Extension are still able to maintain or upgrade their Status to the next Status level in accordance with the Velocity membership Terms and Conditions. Find out more about how to maintain or upgrade your Status level. This offer is not transferable. Any Status Credits and Eligible Sectors earned in a member’s account are subject to expiry after 12 months from earn.
2. Points bonus
Gold and Platinum Velocity members will be eligible for a once off 5,000 bonus Points (Points bonus) when you take 2 Eligible Flights between 12:01AM AEST 7 December 2020 and 11:59PM AEST 30 May 2021. If you are eligible, the Points bonus will be awarded to your Velocity account by 1 June 2021.
3. Gold and Platinum benefit
Gold and Platinum Velocity members who take 3 or more Eligible Flights between 12:01AM AEST 7 December 2020 and 11:59PM AEST 30 May 2021 are eligible to receive the following benefit based on their Status level:
Gold members: Will receive unlimited access to Economy X seating, where space is available, for travel until 30 May 2021. Up to 9 people included in the eligible Gold member’s booking will be able to enjoy Economy X seating.
Platinum members: Can use their current Complimentary Business Class Upgrade benefits (4 issued per membership year) on any eligible Virgin Australia Economy class ticket (normally Complimentary upgrades are only applicable on Economy Freedom fare tickets). This benefit will be available for Platinum members for travel until 30 May 2021 and is subject to clause 9.2 of the Velocity Membership Terms and Conditions.
After the Flying Period, both the Economy X member benefit and Complimentary Platinum benefit will return to the standard offering in accordance with the Velocity Membership Terms and Conditions.