Things to know about tracking your claims
Claims can take up to 72 hours to process
Claims can take up to 72 hours to process

If successful, they will appear in your Transaction Activity

Track your claims for airline partners online
Track your claims for airline partners online

Claims made from the Membership Call Centre won't appear here.

View the status of missing Points
View the status of missing Points

See claims with Virgin Australia and our airline partners made online.

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