Important information
From the 19 January 2021, Velocity members will now have the ability to earn Points and Status Credits on eligible Air Canada operated flights booked with an AC flight number.
Earn Points with
Air Canada
Velocity is proud to partner with Air Canada - Canada’s largest domestic and international airline, and in 2020 was among the top 20 largest airlines in the world. Air Canada operate to destinations in Europe, Asia, Oceania, Americas, and Africa. Book with Air Canada on www.aircanada.com.
Our partnership allows you to earn Velocity Points between Australia and Canada, and other eligible destinations in the Air Canada network. Velocity members can earn when flying on eligible Air Canada marketed and operated flights. Velocity members can fly with Air Canada directly from Australia to Vancouver, with connecting points across Air Canada’s network.
How many Points will I earn?
Earn Points per mile flown when you travel in an eligible class on Air Canada1
The number of Velocity Points you earn with Air Canada is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. Use our Mileage calculator to determine the number of miles you will fly then refer to the tables below to know your Points earn rate.
To make a booking please visit aircanada.com or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the time of booking.
Fare Type | Fare Class | Points Earn Rate Per Mile |
---|---|---|
Business |
J | 1.5 |
Business |
C, D, Z, P |
1.25 |
Premium Economy |
O, E |
1.10 |
Premium Economy |
A | 1 |
Economy | Y, B, M, U, H, Q, V | 1 |
Economy | W | 0.5 |
Economy | S, T, L, K, G |
0 |
Fare Type | Fare Class | Points Earn Rate Per Mile |
---|---|---|
Business |
J | 1.5 |
Business |
C, D, Z, P |
1.25 |
Premium Economy |
O, E |
1.10 |
Premium Economy |
N |
1 |
Economy | Y, B, M, U, H, Q, V | 1 |
Economy | W | 0.5 |
Economy | S, T, L, A, K, G |
0 |
Fare Type | Fare Class | Points Earn Rate Per Mile |
---|---|---|
Business |
J | 1.5 |
Business |
C, D, Z, P |
1.25 |
Premium Economy |
O, E |
1.10 |
Premium Economy |
N |
1 |
Economy | Y, B, M, U, H, Q, V | 1 |
Economy | W, G | 0.5 |
Economy | S, T, L, A, K |
0 |
Fare Type | Fare Class | Points Earn Rate Per Mile |
---|---|---|
Business |
J | 1.5 |
Business |
C, D, Z, P |
1.25 |
Premium Economy |
O, E |
1.10 |
Premium Economy |
A | 1 |
Economy | Y, B, M, U, H, Q, V | 1 |
Economy | W, G, S, T, L, K | 0.5 |
Fare Type | Fare Class | Points Earn Rate Per Mile |
---|---|---|
Business |
J | 1.5 |
Business |
C, D, Z, P |
1.25 |
Premium Economy |
O, E |
1.10 |
Premium Economy |
N |
1 |
Economy | Y, B, M, U, H, Q, V | 1 |
Economy | W, G, S, T, L, A, K | 0.5 |
To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or present your My Velocity Card at check-in.
In need of a holiday? See our most popular destinations to fly to, along with the number of Points you will earn when flying on Air Canada with an AC flight number.
Velocity Points cannot be earned on:
Claim missing Points
To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your My Velocity Card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account.
Flown recently and missing some Points?
If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.
Travel prior to 19th January 2021
If your flight's departure date was before 19th January 2021 and was operated by Air Canada with a VA flight number or operated by Virgin Australia with an AC flight number, you are eligible to earn Velocity Points and Status Credits however these claims cannot be submitted online.
You will need to send an email to Retro@velocityfrequentflyer.com, or contact the Membership Contact Centre, with your Velocity membership number and a copy of your electronic ticket and boarding pass.
Earn Status with Air Canada
Earn Status Credits when you travel in an eligible fare class on Air Canada operated flights. The Status Credits you earn will depend on where you fly and fare purchased.
Calculate the number of Status Credits you can earn by using our Mileage Calculator to determine the number of miles you are flying. Then refer to the table below with your chosen Fare Type.
To make a booking please visit the Air Canada website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the booking screen.
How many Status Credits will I earn?
Flights within Canada
One-way Miles (zone) | Discount Economy |
Economy |
Premium Economy | Business |
---|---|---|---|---|
0 - 750 (1) | 10 | 20 | 30 | 40 |
751 - 1,500 (2) | 15 | 30 | 45 | 60 |
1,501 - 3,000 (3) | 20 | 40 | 60 | 80 |
3,001 - 5,000 (4) | 30 | 60 | 90 | 120 |
5,001 - 8,000 (5) | 40 | 80 | 120 | 160 |
8,001 + (6) | 50 | 100 | 150 | 200 |
Notes:
Travel from 23 March 2022
The following fare classes for Discount Economy are ineligible for Status Credit earn: S, T, L, K, G.
Eligible fare classes for Discount Economy W.
Eligible fare classes for Economy Y, B, M, U, H, Q, V
Eligible fare classes for Premium Economy O, E, A
Eligible fare classes for Business J, C, D, Z, P.
Travel from 19 January 2022 to and including 22 March 2022
The following fare classes for Discount Economy are ineligible for Status Credit earn: S, T, L, A, K, G.
Eligible fare classes for Discount Economy W.
Eligible fare classes for Economy Y, B, M, U, H, Q, V
Eligible fare classes for Premium Economy O, E, N
Eligible fare classes for Business J, C, D, Z, P.
Travel to and including 18 January 2022
The following fare classes for Discount Economy are ineligible for Status Credit earn: S, T, L, A, K
Eligible fare classes for Discount Economy W, G
Eligible fare classes for Economy Y, B, M, U, H, Q, V
Eligible fare classes for Premium Economy O, E, N
Eligible fare classes for Business J, C, D, Z, P.
International Flights including USA
One-way Miles (zone) | Discount Economy |
Economy |
Premium Economy | Business |
---|---|---|---|---|
0 - 750 (1) | 10 | 20 | 30 | 40 |
751 - 1,500 (2) | 15 | 30 | 45 | 60 |
1,501 - 3,000 (3) | 20 | 40 | 60 | 80 |
3,001 - 5,000 (4) | 30 | 60 | 90 | 120 |
5,001 - 8,000 (5) | 40 | 80 | 120 | 160 |
8,001 + (6) | 50 | 100 | 150 | 200 |
Note:
Travel from 23 March 2022
Eligible fare classes for Discount Economy W, G, S, T, L, K
Eligible fare classes for Economy Y, B, M, U, H, Q, V
Eligible fare classes for Premium Economy O, E, A
Eligible fare classes for Business J, C, D, Z, P.
Travel to and including 22 March 2022
Eligible fare classes for Discount Economy W, G, S, T, L, A, K
Eligible fare classes for Economy Y, B, M, U, H, Q, V
Eligible fare classes for Premium Economy O, E, N
Eligible fare classes for Business J, C, D, Z, P.
To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or present your My Velocity Card at check-in.
In need of a holiday? See our most popular destinations to fly to, along with the number of Status Credits you will earn when flying on Air Canada with an AC flight number.
Velocity Status Credits cannot be earned on:
Redeem your Velocity Points with Air Canada
From 2 November 2021 Velocity members are able to redeem Points for flights across the Air Canada network, including between Sydney and Vancouver. The ability for Velocity members to book Reward Seats between Brisbane and Vancouver is currently unavailable but under constant review, as border restrictions are eased.
Note that the routes operated by Air Canada may be subject to COVID-19 restrictions, and not all flights will have Reward Seats available. Available travel dates will vary for each route.
With evolving border changes and restrictions, it is important you have flexibility when booking and flying.
To give you greater peace of mind when booking your next Reward Seat, we’ve extended our Flexible Flying policy for international Reward Seats for travel up to 31 December 2022. We're offering unlimited changes and waiving the change or cancellation fees. Changes must be made prior to your travel date, and fare differences may apply. Where you choose to cancel under the Flexible Flying policy, your Points redeemed for the Reward Seat booking will be recredited to your Velocity account (excluding any booking fees). Cancellations must be made 24 hours before your scheduled departure date
To change or cancel your flight contact our membership contact centre.
Reward Seat bookings for travel up to 31 December 2022
Unlimited changes permitted with no change fee*
Cancel your flight with no cancellation fee*
*Change or cancel without a fee for International Reward Seats for travel up to 31 December 2022. Changes must be made prior to travel date. Fare differences may apply. Cancellations must be made 24 hours prior to departure date. Cancellations with refund to other forms of payment as per fare rules.
*Taxes, fees and carrier charges on Air Canada flights range from $90.90 on direct flights between Vancouver to Toronoto, to $115.60 on direct flights between Sydney and Vancouver. Correct as at 19th January 2022 and subject to change. To learn exact taxes, fees and carrier charges applicable to your route, please visit virginaustralia.com and select ‘Use Points’ when searching your flight or contact our Membership Contact Centre.
Important Information for travelling overseas
Australian Government Travel Restrictions
The Australian Government has currently implemented international travel restrictions for Australia.
We recommend checking the latest information and advice on the relevant Government websites. The Australian Government information is available at the Border Force website, Department of Health website and Smartraveller.
Air Canada Travel Requirements
When flying with Air Canada, we recommend you check travel requirements for entering Canada or your destination of choice, and any requirements before boarding your flight.
Click here to find out more.
We've re introduced international redemptions with some of our partners. Find out how we're getting our members back in the air with our airline partners
Terms & Conditions:
1. Earn rates are correct as at 11 January 2021 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.