Alitalia

Travel with Alitalia flights and set your Velocity Points flying

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Important Information: There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Earn Velocity Points with Alitalia

Velocity is proud to partner with Alitalia, the national carrier of Italy.

Our partnership allows you to earn Velocity Points when flying to Italy or across the Alitalia network.

How many Points will I earn?

Earn Points per mile flown when you travel in an eligible class on Alitalia1.

The number of Velocity Points you earn with Alitalia is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​Use our Mileage calculator to determine the number of miles you will fly then refer to the tables below to know your Points earn rate.

To make a booking please visit the Alitalia website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at time of booking.

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Fare Type Alitalia (AZ) Fare Class
 Points Earn Rate Per Mile
Business Class J, C, D, I, E
 2
Premium Econony
 P, A 1.25
Economy Y, B, M, H, K, V, T
 1
Discounted Economy
 N, S, Q, X
 0.5
Deep Discounted Economy O, L, R, W, F 0.25

To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or call the Alitalia call centre directly or present your My Velocity Card at check-in.

Velocity Points cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an AZ flight number that is operated by an airline other than Alitalia or Virgin Australia).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Claim missing Points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your My Velocity Card at check-in.
Please note that tt can take up to 14 days after your flight for your Points to be added to your Account. 

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity mebership number prior to travelling, you can sumbit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a claim

Important Information: There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Earn Status Credits with Alitalia

Earn Status Credits when you travel in an eligible fare class on Alitalia operated flights. The Status Credits you earn will depend on where you fly and the fare purchased. 

Calculate the number of Status Credits you can earn by using our Mileage Calculator to determine the number of miles you are flying. Then refer to the table below with your chosen Fare Type.

To make a booking please visit the Alitalia website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the booking screen.

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How many Status Credits will I earn? 

One-way Miles (zone) Discounted &
Deep Discounted Economy		 Economy Class Premium Economy Business Class
0 - 750 (1) 10 20 30 40
751 - 1,500 (2) 15 30 45 60
1,501 - 3,000 (3) 20 40 60 80
3,001 - 5,000 (4) 30 60 90 120
5,001 - 8,000 (5) 40 80 120 160
8,001 + (6) 50 100 150 200

Note:
Eligible fare classes for Discounted Economy Class are N, S, Q, X and Deep Discounted Economy Class are O, L, R, W, F.
Eligible fare classes for Economy Class are Y, B, M, H, K, V, T.
Eligible fare classes for Premium Economy are P, A.
Eligible fare classes for Business Class are J, C, D, I, E.

Velocity Status Benefits with Alitalia

Enjoy benefits that are tailored to your Velocity membership level.

Carry your My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with Alitalia.

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    Benefits for Silver Status members

    • One additional checked bag of up to 23kgs when travelling in Economy/Premium Economy Class and 32kgs in Business

      One additional checked bag of up to 23kgs when travelling in Economy/Premium Economy Class and 32kgs in Business

    See all Silver Benefits
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    Benefits for Gold Status members

    • Priority Check-in

      Priority Check-in

    • Priority Boarding

      Priority Boarding

    • One additional checked bag of up to 23kgs when travelling in Economy/Premium Economy Class and 32kgs in Business Class

      One additional checked bag of up to 23kgs when travelling in Economy/Premium Economy Class and 32kgs in Business Class

    See all Gold Benefits
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    Benefits for Platinum members

    • Priority Check-in

      Priority Check-in

    • Priority Boarding

      Priority Boarding

    • One additional checked bag of up to 23kgs when travelling in Economy/Premium Economy Class and 32kgs in Business Class

      One additional checked bag of up to 23kgs when travelling in Economy/Premium Economy Class and 32kgs in Business Class

    See all Platinum benefits

Velocity Status Credits cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an AZ flight number that is operated by an airline other than Alitalia or Virgin Australia).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Important information:  International flight redemptions are unavailable for the time being.

Terms & Conditions:

1. Earn rates are correct as at 28 May 2018 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Membership Terms and Conditions for details about earning Points.

2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.