EARN status credits & Velocity Points
WITH delta air lines

Delta Air Lines Plane

Velocity is proud to partner with Delta Air Lines - one of the world’s largest airlines, offering services to over 300 destinations in more than 50 countries.

Our partnership allows you to earn and redeem Velocity Points when flying to the United States, Central and South America and all other destinations in the Delta Air Lines network.

Earning Points and Status Credits will allow you to maintain or upgrade your Velocity status level.

How many Status credits will i earn?

Earn Status Credits when you travel in an eligible class on Delta Air Lines or Delta Connection branded carrier operated flights, with a DL or VA flight number. The Status Credits you earn will depend on where you fly and fare purchased.

Calculate the number of Status Credits you can earn by:

  • Using our Mileage Calculator to determine the number of miles you are flying
  • Then refer to the table below with your chosen Fare Type
     

You can also keep track of your Status Credits in My Velocity.

Women in Delta Air Lines First class

Velocity Members whom booked a flight prior to the 23 January 2020, will continue to earn Status Credits at the level below, irrespective of travel period.

Velocity Members whom book a flight between the 23 January 2020 and the 23 April 2020, and travel prior to the 23 April 2020, will also continue to earn Status Credits at the level below.

Delta air Lines Status Credits earn rate with a VA flight number

one-way miles
(Zone)
Getaway/ Elevate Freedom Premium Saver/ Economy Business Saver/ Business
0 - 750 (1) 10 20 30 40
751 - 1,500 (2) 15 30 45 60
1,501 - 3,000 (3) 20 40 60 80
3,001 - 5,000 (4) 30 60 90 120
5,001 - 8,000 (5) 40 80 120 160
8,001 + (6)
50 100 150 200

Note:
Eligible fare classes for Getaway are M, S, T, Q Elevate are V, N, E, L and Freedom are Y, B, H, K. 
Eligible fare classes for Premium Saver are O and Premium are W, O.
Eligible fare classes for Business Saver are D, I and Business are J, C.

FROM 23 APRIL 2020

Bookings made after 23 January 2020 for travel dates on or after the 23 April 2020.

ONE-WAY MILES (Zone) ECONOMY LIGHT GETAWAY ELEVATE FREEDOM BUSINESS SAVER/BUSINESS
0 - 750 (1) 7 10 15 20 40
751 - 1,500 (2) 10 15 20 30 60
1,501 - 3,000 (3) 15 20 25 40 60
3,001 - 5,000 (4) 20 30 35 60 120
5,001 - 8,000 (5) 30 40 45 80 160
8,001+ (6) 40 50 55 100 200

Note:
Eligible fare classes for Light is M, Getaway are S, T, Q, Elevate are V, N, E, L, and Freedom are Y, B, H, K. 
Eligible fare classes for Premium Saver are O and Premium are W, O.
Eligible fare classes for Business Saver are D, I and Business are J, C.

Delta Air Lines Status Credits earn rate with a DL flight number

one-way miles (Zone) Main Cabin*
Main Cabin^ COMFORT+2 / 
Premium Select3
Delta One Business / First
0 - 750 (1) 10 20 30 40
751 - 1,500 (2) 15 30 45 60
1,501 - 3,000 (3) 20 40 60 80
3,001 - 5,000 (4) 30 60 90 120
5,001 - 8,000 (5) 40 80 120 160
8,001 + (6) 50 100 150 200

Note: Eligible fare classes for Main Cabin*  are Q, K, L, U, T, X, V, E
Eligible fare classes for Main Cabin^ are Y, B, M, H 
Eligible fare class for Comfortis W, S and Premium Select3 are P, A, G
Eligible fare classes for Delta One Business and First Class are C, D, J, I, Z

HOW MANY VELOCITY POINTS WILL I EARN?

Earn Points per mile flown when you travel in an eligible class on Delta Air Lines or a Delta Connection branded carrier operated flights, with a DL or VA flight number1.

The number of Velocity Points you earn with Delta is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​

Use our Mileage calculator to determine the number of miles you will fly. Then, refer to the tables below to check your Points earn rate.

Delta air lines operated flights with a VA flight number

What is a VA flight number?  A VA flight number is a flight where the marketing carrier is Virgin Australia. Your flight number will be listed as VA followed by a set of numbers (e.g. VA 024). You can book a flight with a VA flight number on the Virgin Australia website.

Explore the network that the Virgin Australia and Delta Air Lines partnership offers.

To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or present your Velocity card at check-in.

Velocity Members whom booked a flight prior to the 23 January  2020, will continue to earn Points at the level below, irrespective of travel period.

Velocity Members whom book a flight between the 23 January 2020 and the 23 April 2020, and travel prior to the 23 April 2020, will also continue to earn Points at the level below.

Fare Type Virgin Australia (VA) Fare Class Points earn Rate per Mile
Business /
Business Saver
C, J, I, D 2 Velocity Points
Premium Economy O, W, R 1.25 Velocity Points
Economy Freedom K, H, B, Y  1 Velocity Points
Economy Elevate/ Getaway
V, N, E, L, M, S, T, Q 0.5 Velocity Points

FROM 23 APRIL 2020

Bookings made after 23 January 2020 for travel dates on or after the 23 April 2020.

Fare Type Virgin Australia (VA) Fare Class Points earn Rate per Mile
BUSINESS/ BUSINESS SAVER J, C, D, I 2 Velocity Points
PREMIUM/ PREMIUM SAVER W, R, O 1.25 Velocity Points
ECONOMY FREEDOM Y, B, H, K 1 Velocity Points
ECONOMY ELEVATE L, E, N, V 0.6 Velocity Points
ECONOMY GETAWAY Q, T, S 0.5 Velocity Points
ECONOMY LIGHT M 0.25 Velocity Points

Note:
Eligible fare classes for Light is M, Getaway are S, T, Q, Elevate are V, N, E, L, and Freedom are Y, B, H, K. 
Eligible fare classes for Business Saver are D, I and Business are J, C.


EARN MORE WITH Velocity Status

Platinum, Gold and Silver members travelling on an Delta Air Lines operated flight with a VA flight number, earn a Points bonus on miles flown in addition to the Base Points4 earned. Silver members earn 50% bonus Points; Gold members earn 75% bonus Points and Platinum members earn 100% bonus Points on top of the base Points rate.

""

Delta Air Lines operated flights with a DL flight number

What is a DL flight number?  A DL flight number is a flight where the marketing carrier is Delta Air Lines. Your flight number will be listed as DL followed by a set of numbers (e.g. DL 024). You can book a flight with a DL flight number on the Delta Air Lines website.

To ensure you earn Velocity Points make sure you enter your Velocity membership number when making your booking or call the delta Air Lines contact centre directly or present you Velocity membership card at check in.

Fare Type Delta Air Lines (DL) Fare Class Points earn Rate per Mile
Delta One Business/ First Class C, D, J, I, Z 2 Velocity Points
Premium Select3 / Comfort+2 P, A, G, W, S 1.25 Velocity Points
Main cabin Y, B, M, H 1 Velocity Point
Basic Economy
Q, K, L, U, T, X, V, E 0.5 Velocity Points


EARN MORE WITH Velocity Status

Platinum, Gold and Silver members travelling on a Delta Air Lines operated flight with a DL flight number, earn a Points bonus on miles flown in addition to the Base Points4 earned. Silver members earn 50% bonus Points; Gold members earn 75% bonus Points and Platinum members earn 100% bonus Points on top of the base Points rate.

""

Velocity Points and Status Credits cannot be earned on:​​​​
- Reward Seat bookings
- Fare classes other than as specified above
- Codeshare flights (any flight with a DL flight number that is operated by an airline other than Delta, a Delta connection branded carrier or Virgin Australia).
- Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

redeem Velocity Points with delta air lines

Woment in a plane looking at the window

redeem points online

You can redeem your Points online for a Rewards Seat on flights with Delta Air Lines. Redeem online - 24 hours a day, seven days a week.

Redeem now

Woment in a plane looking at the window

REDEEM YOUR POINTS FOR FLIGHT UPGRADES

You can now upgrade using your Velocity Points when you fly on an eligible Delta Air Lines flight with a VA flight number.

Find out more

Enjoy Velocity Status benefits with delta air lines

Enjoy benefits that are tailored to your Velocity membership level.

Carry your Velocity membership card with you at all times to ensure seamless access to your travel benefits when travelling with Delta Air Lines.

""

Silver
Status

Benefits of flying with a Velocity Silver Status on Delta Air Lines:

 Up to 50% Bonus Points
 
Priority check-in through SkyPriority lane
 Additional baggage allowance:
Receive the same allowance as Delta Silver Medallion Members
 Members can request a Complimentary Upgrade5 to Delta Comfort+ offering dedicated overhead bin space, extra legroom, early boarding and complimentary premium entertainment with Delta StudioTM

 

""

Gold
status

Benefits of flying with a Velocity Gold Status on Delta Air Lines:

✓ Up to 75% Bonus Points
 Priority Check-in through SkyPriority lane
 Priority Boarding
 Delta Air Lines Lounge Access 
 Priority Baggage
 Priority Screening
 Additional baggage allowance: Receive the same allowance as Delta Gold Medallion Members
 Members can request a Complimentary Upgrade5 to Delta Comfort+ offering dedicated overhead bin space, extra legroom, early boarding and complimentary premium entertainment with Delta StudioTM

""

Platinum
status

Benefits of flying with a Velocity Platinum Status on Delta Air Lines:

 Up to 100% Bonus Points
 
Priority Check-in through SkyPriority lane
 Priority Boarding
 Delta Air Lines Lounge Access
 Priority Baggage
 Priority Screening
 Additional baggage allowance: Receive the same allowance as Delta Gold Medallion Members
✓ Members can request a Complimentary Upgrade5 to Delta Comfort+ offering dedicated overhead bin space, extra legroom, early boarding and complimentary premium entertainment with Delta StudioTM

Woment in a plane looking at the window

Upgrade to Delta comfort+

Velocity Platinum, Gold and Silver members can request to waitlist complimentary upgrades to Delta Comfort+TM seats.

You can now request to upgrade when flying on:

  • All Delta Air Lines flights except Basic Economy (fare class E)
  • Delta Air Lines flights that have a VA flight number except Economy Light (fare class M)

All upgrades will be subject to the availability of Delta Comfort+TM seats on the day of flight departure.

Members will earn Points & Status Credits on the original booked fare class.

Travel companions are not eligible for upgrades, even when travelling as part of the same flight reservation.

View full Delta Air Lines Delta Comfort+TM Terms and Conditions

How to upgrade

1

To request for an upgrade you must ‘opt in’ through the Delta Air Lines website or at the Delta Air Lines check-in counter on the day of flight departure.

2

Upon checking in for your flight, you can request for an upgrade.

3

If your upgrade request is successful you will receive confirmation at the boarding gate.

Claim Missing Points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your Velocity membership card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account.

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a Missing Points Claim

  • 1. Earn rates are correct as at 28 May 2018 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

    2. Members who travel on Delta Air Lines Comfort+ S class will earn 1.25 Velocity Points per mile from 7 June 2019. Prior to this date Delta Air Lines marketed class S was classified as Economy Class and Members earned 1 Velocity Points per mile. 

    3. Members who travel on Delta Air Lines Premium Select (P, A, G classes) will earn 1.25 Velocity Points per mile from 16 April 2019. Prior to this date Delta Air Lines marketed classes P, A, G were classified as First Class and Members earned 2 Velocity Points per mile. 

    4. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

    5. Subject to availability. Find out more about requesting a Delta Comfort+ upgrade.

    6. Upgrademe Points – Delta Air Lines

    6.1 General

    6.1.1 Flight upgrades using Points on Flight Sectors where Virgin Australia is the Marketing Carrier and operates the flights are subject to capacity controls and availability is limited. UpgradeMe Points flight upgrades will be allocated to a Member based on the availability at the time of booking (UpgradeMe Points).

    6.1.2 The Points used to redeem an UpgradeMe Points flight upgrade will be deducted from the Member’s Membership Account at the time of processing.

    6.1.3 A Member must have sufficient Points in their Membership Account for the requested upgrade at the time they request the UpgradeMe Points flight upgrade. If the request is to upgrade multiple passengers within a booking, the required Points must all come from one Membership account.

    6.1.4 Velocity reserves the right to alter, at any time and at its discretion, the number of Points required to redeem an UpgradeMe Points flight upgrade.

    6.1.5 Members will earn Status Credits and Points based on the original fare class booked for flights where an UpgradeMe Points flight upgrade has been redeemed.

    6.1.6 UpgradeMe Points flight upgrades are not available on:

    (a) Reward Seats;

    (b) bookings where there are no Velocity Membership Numbers recorded for any of the passengers travelling;

    (c) fares ineligible to earn both Points and Status Credits, such as:

    (i) travel industry reduced fare tickets;

    (ii) prize tickets; or

    (iii) any other promotional offers.

    6.1.7 The following conditions apply to the use of UpgradeMe Points flight upgrades:

    (a) UpgradeMe Points flight upgrades cannot be used in conjunction with an open dated ticket;

    (b) the Fare Rules applicable to the fare originally purchased will apply up until departure, irrespective of upgraded class of travel;

    (c) full catering and special meals may not be available in the upgraded class of travel;

    (d) any additional services purchased as part of the original purchased fare will be forfeited and are non- refundable; and

    (e) if an UpgradeMe Points flight upgrade is requested on two or more individual Flight Sectors shown on an Itinerary, the Points required will be calculated and quoted separately for each Flight Sector.

     

    6.2 Delta Air Lines Domestic and International Short Haul

    6.2.1 All Members are eligible to redeem Points for an UpgradeMe Points flight upgrade to Business Class on Delta Air Lines operated flights with a VA flight number on USA domestic and International Short Haul routes when a Freedom, Elevate or Getaway Fare is purchased, by redeeming Points at the rates set out in the Delta Air Lines USA Domestic and International Short Haul Flight Upgrades table available here.

    6.2.2 UpgradeMe Points flight upgrades on Delta Air Lines operated flights with a VA flight number on Domestic and International Short Haul routes can only be redeemed by calling the Membership Contact Centre no later than 72 hours prior to the desired time of departure. Upgrades are subject to availability.

     

    6.3 Delta Air Lines International Long Haul

    6.3.1 Only Platinum and Gold Members are eligible to redeem Points for an UpgradeMe Points flight upgrade to Premium Economy Business Class on Delta Air Lines operated flights with a VA flight number on International Long Haul routes when a Freedom, Premium or Premium Saver Fare is purchased, by redeeming Points at the rates set out in the Delta Air Lines International Long Haul Flight Upgrades table available here.

    6.3.2 UpgradeMe Points flight upgrades on Delta Air Lines operated flights with a VA flight number on International Long Haul routes can only be redeemed by calling the Membership Contact Centre no later than 72 hours prior to the desired time of departure. Upgrades are subject to availability.

    6.4 Changes and Cancellations to UpgradeMe Points

     

    6.4.1 Members can make changes and cancellations to their UpgradeMe Points flight upgrades by calling the Membership Contact Centre.

    6.4.2 If there is more than 72 hours before the flight’s scheduled departure for Virgin Australia marketed and Delta Air Lines operated flights

    (a) Subject to seat availability, Members are permitted to make changes to a confirmed UpgradeMe Points flight upgrade, by paying the applicable fee specified in the Fee Schedule; or

    (b) Members are permitted to cancel a confirmed UpgradeMe Points flight upgrade, and revert to the original fare provided the original fare is still available on that Flight Sector, by paying the applicable fee specified in the Fee Schedule. The Points used to redeem the UpgradeMe Points flight upgrade will be refunded to the original Membership Account.

    6.4.3 For Virgin Australia marketed and Delta Air Lines operated flights, members who cancel or change a confirmed UpgradeMe Points flight upgrade within 72 hours of the flight’s scheduled departure, or fail to board a flight for which an UpgradeMe Points flight upgrade has been confirmed (no-show), will forfeit the Points used to redeem the UpgradeMe Points flight upgrade.

    6.4.4 Members who are unable to secure a confirmed UpgradeMe Points flight upgrade on Delta Air Lines operated flights with a VA flight number won’t be able to register to waitlist for an upgrade.