Etihad Airways

Travel with Etihad Airways and set your Velocity Points flying

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Important Information: There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Earn Velocity Points with Etihad Airways

Velocity is proud to partner with Etihad Airways, the national carrier of the United Arab Emirates. Our partnership allows you to earn Velocity Points when flying to Europe, the Middle East, Africa and other destinations in the Etihad Airways network.

How many Points will I earn?

Earn Points per mile flown when you travel in an eligible class on Etihad Airways1.

The number of Velocity Points you earn with Etihad Airways is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​Use our Mileage calculator to determine the number of miles you will fly then refer to the tables below to know your Points earn rate.

To make a booking please visit the Etihad website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at time of booking.

Travel from 1 January 2021

Fare Type Etihad Airways (EY) Fare Class Points Earn Rate Per Mile

Residence

P

4

First Class Flex

F, A

2.75

Business Class Flex

J

2

Business Class Standard

C, D

1.75

Business Class Value

W, Z

1.30

Economy Flex

Y, B

1

Economy Standard

H, K, M, Q

0.75

Economy Value - Groups

G

0.50

Economy Value

L, V, U, E

0.50

Economy Deal

T

0.25

The above earn rates also apply to flights operated by Virgin Australia with an EY flight number.

To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or call the Etihad Airways contact centre directly or present your Velocity card at check-in.

Popular Destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Points you will earn, when flying on Etihad Airways with an EY flight number.

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Earn more with Status

Platinum, Gold and Silver members travelling on an Etihad Airways operated flight with an EY flight number, earn a Points bonus on miles flown in addition to the Base Points2 earned. 

Silver members will receive an additional 10% Bonus Points; Gold members will receive an additional 25% Bonus Points; and Platinum members will receive an additional 50% Bonus Points on top of the base Points rate.

Velocity Points cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an EY flight number that is operated by an airline other than Etihad Airways or Virgin Australia).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Claim missing Points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your My Velocity Card at check-in.

It can take up to 14 days after your flight for your Points to be added to your Account.

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.

Important Information: There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Earn Status Credits with Etihad Airways

Earn Status Credits when you travel in an eligible fare class on Etihad Airways operated flights. The Status Credits you earn will depend on where you fly and fare purchased. 

Calculate the number of Status Credits you can earn by using our Mileage Calculator to determine the number of miles you are flying. Then refer to the table below with your chosen Fare Type.

To make a booking please visit Etihad.com or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the booking screen.

How many Status Credits will I earn?

One-way Miles (zone) Economy
Standard/ Value/ Deal
Economy Flex
The Residence, First,
Business Flex/ Standard/ Value

1-750 (1)

10

20

40

751-1500 (2)

15

30

60

1501-3000 (3)

20

40

80

3001-5000 (4)

30

60

120

5001-8000 (5)

40

80

160

8001 – 20,000 (6)

50

100

200

Note:
Eligible fare classes for Economy Standard are H, K, M, Q, Economy Value are G, L, V, U, E and Economy Deal is T.
Eligible fare classes for Economy Flex are Y, B.
Eligible fare class for The Residence is P, First Class are F, A.
Eligible fare classes for Business Flex are J, Business Standard is C, D, Business Value is W, Z.
The above earn rates also apply to flights operated by Virgin Australia with an EY flight number.

Popular Destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Status Credits you will earn, when flying on Etihad Airways with an EY flight number.

Velocity Status Benefits with Etihad Airways

Important Information: Velocity Members who travel on an Etihad Airways flight from 1 February 2021 will receive a Tier Bonus at the levels below, irrespective of booking date.

Carry your My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with Etihad Airways.

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    Benefits for Silver Status members

    • Up to 10% bonus Points3

      Up to 10% bonus Points3

    • Priority Boarding

      Priority Boarding

    • Additional checked baggage up to 10kgs or One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada.

      Additional checked baggage up to 10kgs or One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada.

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    Benefits for Gold Status members

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    Benefits for Platinum members

Velocity Status Credits cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an EY flight number that is operated by an airline other than Etihad Airways or Virgin Australia).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Redeem your Velocity Points with Etihad Airways

Etihad has restored flights from Abu Dhabi to Sydney and Melbourne from early November.  From 2 November 2021 Velocity members are able to redeem Points for flights across the Etihad network. 

Note that the routes operated by Etihad may be subject to COVID-19 restrictions, and not all flights will have Reward Seats available. Available travel dates will vary for each route.

International flight changes and cancellations

With evolving border changes and restrictions, it is important you have flexibility when booking and flying.

To give you greater peace of mind when booking your next Reward Seat, we’ve extended our Flexible Flying policy for international Reward Seats for travel up to 31 December 2022. We're offering unlimited changes and waiving the change or cancellation fees. Changes must be made prior to your travel date, and fare differences may apply. Where you choose to cancel under the Flexible Flying policy, your Points redeemed for the Reward Seat booking will be recredited to your Velocity account (excluding any booking fees). Cancellations must be made 24 hours before your scheduled departure date  

 To change or cancel your flight contact our membership contact centre.

  • Reward Seat bookings for travel up to 31 December 2022

    Reward Seat bookings for travel up to 31 December 2022

  • Unlimited changes permitted with no change fee

    Unlimited changes permitted with no change fee*

  • Cancel with no cancellation fee

    Cancel your flight with no cancellation fee*

Contact us

*Change or cancel without a fee for International Reward Seats for travel up to 31 December 2022. Changes must be made prior to travel date. Fare differences may apply. Cancellations must be made 24 hours prior to departure date. Cancellations with refund to other forms of payment as per fare rules.

Redeem Velocity Points with Etihad Airways

In need of a holiday? See our most popular destinations to fly to, along with the number of Points you will need to book a Reward Seat on Etihad Airways

*Taxes, fees and carrier charges on Etihad Airways flights range from $248.50 on direct flights between Melbourne and Rome, to $252.78 on direct flights between Sydney and AthensCorrect as at 16th November 2021 and subject to change. To learn exact taxes, fees and carrier charges applicable to your route, please visit virginaustralia.com and select ‘Use Points’ when searching your flight or contact our Membership Contact Centre.

Important Information for travelling overseas

Australian Government Travel Restrictions

The Australian Government has currently implemented international travel restrictions for Australia.

We recommend checking the latest information and advice on the relevant Government websites. The Australian Government information is available at the Border Force website, Department of Health website and Smartraveller.

Etihad Airways Travel Regulations

When flying with Etihad Airways, we recommend you check travel requirements for entering Abu Dhabi or your destination of choice, and any requirements before boarding your flight. Click here to find out more.

Heading overseas?

We've re introduced international redemptions with some of our partners. Find out how we're getting our members back in the air with our airline partners

Special Offer

To celebrate the return of international travel, earn up to 6,000 bonus Points and 60 Status Credits* when you book and fly with one of our partner airlines departing Australia for travel until 30 June 2022.

*Terms and conditions apply.

Activate now

Terms & Conditions:

1. Earn rates are correct as at 11 February 2019 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

3. When travelling on an Etihad Airways operated flight with a EY flight number.