EARN status credits & Velocity Points
WITH ETIHAD AIRWAYS

Etihad Airways aeroplane

Velocity is proud to partner with Etihad Airways, the national carrier of the United Arab Emirates.

Our partnership allows you to earn and redeem Velocity Points when flying to Europe, the Middle East, Africa and other destinations in the Etihad Airways network. You can also earn Status Credits on all eligible fare types.

Earning Points and Status Credits will allow you to maintain or upgrade your Velocity status level.

How many Status credits will i earn?

Earn Status Credits when you travel in an eligible fare class on Etihad Airways operated flights, with an EY or VA flight number. The Status Credits you earn will depend on where you fly and the fare purchased.

Calculate the number of Status Credits you can earn by:

  • Using our Mileage Calculator to determine the number of miles you are flying
  • Then refer to the table below with your chosen Fare Type
     

You can also keep track of your Status Credits in My Velocity.

Man in Etihad Airways Business Class

Velocity Members whom booked a flight prior to the 23 January 2020, will continue to earn Status Credits at the level below, irrespective of travel period.

Velocity Members whom book a flight between the 23 January 2020 and the 23 April 2020, and travel prior to the 23 April 2020, will also continue to earn Status Credits at the level below.

Etihad Airways Status Credits earn rate with a VA flight number

one-way miles
(Zone)		 Getaway/ Elevate Freedom Business Saver/ Business
0 - 750 (1) 10 20 40
751 - 1,500 (2) 15 30 60
1,501 - 3,000 (3) 20 40 80
3,001 - 5,000 (4) 30 60 120
5,001 - 8,000 (5) 40 80 160
8,001 + (6)
 50 100 200

Note:
Eligible fare classes for Getaway are S, T, Q Elevate are V, N, E, L and Freedom are Y, B, H, K. 
Eligible fare classes for Business Saver are D, I and Business are J, C.
Eligible fare classes for First Class are F, A.

FROM 23 APRIL 2020

Bookings made after 23 January 2020 for travel dates on or after the 23 April 2020.

ONE-WAY MILES GETAWAY ELEVATE FREEDOM BUSINESS SAVER/BUSINESS
0 - 750 (1) 10 15 20 40
751 - 1,500 (2) 15 20 30 60
1,501 - 3,000 (3) 20 25 40 80
3,001 - 5,000 (4) 30 35 60 120
5,001 - 8,000 (5) 40 45 80 160
8,001+ (6) 50 55 100 200

Note:
Eligible fare class for Getaway are S, T, Q, Elevate are V, N, E, L and Freedom are Y, B, H, K.
Eligible fare classes for Business Saver are D, I and Business are J, C.
Eligible fare classes for First Class are F, A.

 

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Etihad Airways Status Credits earn rate with an EY flight number

one-way miles
(Zone)		 Economy
Classic/ Saver/ Deal		 Economy flex The residence,
First,
Business saver/ classic/ flex
0 - 750 (1) 10 20 40
751 - 1,500 (2) 15 30 60
1,501 - 3,000 (3) 20 40 80
3,001 - 5,000 (4) 30 60 120
5,001 - 8,000 (5) 40 80 160
8,001 + (6) 50 100 200

Note: Eligible fare classes for Economy Classic are K, M, Q, L, Saver are V, U, G and Deal are E, T
Eligible fare classes for Economy Flex are Y, B, H
Eligible fare class for The Residence is P, First Class are F, A, R
Eligible fare classes for Business Flex are J, C, D, Classic is W, Saver is Z

HOW MANY VELOCITY POINTS WILL I EARN?

Earn Points per mile flown when you travel in an eligible class on Etihad Airways operated flights, with an EY or VA flight number1.

The number of Velocity Points you earn with Etihad Airways is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​

Use our Mileage calculator to determine the number of miles you will fly. Then, refer to the tables below to check your Points earn rate.

Etihad Airways operated flights with a VA flight number

What is a VA flight number?  A VA flight number is a flight where the marketing carrier is Virgin Australia. Your flight number will be listed as VA followed by a set of numbers (e.g. VA 024). You can book a flight with a VA flight number on the Virgin Australia website2.

Explore the network that the Virgin Australia and Etihad Airways partnership offers.

To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or present your Velocity card at check-in.

Velocity Members whom booked a flight prior to the 23 January 2020, will continue to earn Points at the level below, irrespective of travel period.

Velocity Members whom book a flight between the 23 January 2020 and the 23 April 2020, and travel prior to the 23 April 2020, will also continue to earn Points at the level below.

Fare Type Virgin Australia (VA) Fare Class Points earn Rate per Mile
Business;
Business Saver		 C, J, I, D 2 Velocity Points
Economy Freedom K, H, B, Y  1 Velocity Points
Economy Elevate/ Getaway/ 
Group Travel		 V, N, E, L , M, S, T, Q, G 0.5 Velocity Points

FROM 23 APRIL 2020

Bookings made after 23 January 2020 for travel dates on or after the 23 April 2020.

FARE TYPE VIRGIN AUSTRALIA (VA) FARE CLASS POINTS EARN RATE PER MILE
BUSINESS/ BUSINESS SAVER J, C, D, I 2 Velocity Points
ECONOMY FREEDOM Y, B, H, K 1 Velocity Point
ECONOMY ELEVATE L, E, N, V 0.6 Velocity Points
ECONOMY GETAWAY Q, T, S 0.5 Velocity Points

Note:
Eligible fare classes for Getaway are S, T, Q, Elevate are V, N, E, L, and Freedom are Y, B, H, K. 
Eligible fare classes for Business Saver are D, I and Business are J, C. 
Eligible fare classes for First Class are F and A.

 


EARN MORE WITH Velocity Status

Platinum, Gold and Silver members travelling on an Etihad Airways operated flight with a VA flight number, earn a Points bonus on miles flown in addition to the Base Points3 earned. Silver members earn 50% bonus Points; Gold members earn 75% bonus Points and Platinum members earn 100% bonus Points on top of the base Points rate.

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Etihad Airways operated flights with an eY flight number

What is an EY flight number?  An EY flight number is a flight where the marketing carrier is Etihad Airways. Your flight number will be listed as EY followed by a set of numbers (e.g. EY 024). You can book a flight with an EY flight number on the Etihad Airways website.

To ensure you earn Velocity Points make sure you enter your Velocity membership number when making your booking or call the Etihad Airways contact centre directly or present you Velocity membership card at check in.

Fare Type Etihad Airways (EY) Fare Class Points earn Rate per Mile
The ResidenceTM P 4 Velocity Points
First Class F, A, R 2.5 Velocity Points
Business Class Flex J, C, D 1.75 Velocity Points
Business Classic W 1.3 Velocity Points
Business Saver Z 1.15 Velocity Points
Economy Flex Y, B, H 1 Velocity Point
Economy Classic
 K, M, Q, L 0.75 Velocity Points
Economy Saver
 V, U, G 0.5 Velocity Points
Economy Deal E, T 0.25 Velocity Points


EARN MORE WITH Velocity Status

Platinum, Gold and Silver members travelling on an Etihad Airways operated flight with an EY flight number, earn a Points bonus on miles flown in addition to the Base Points2 earned. Silver members earn 25% bonus Points; Gold members earn 50% bonus Points and Platinum members earn 75% bonus Points on top of the base Points rate.

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find out more

Velocity Points and Status Credits cannot be earned on:​​​​
- Reward Seat bookings
- Fare classes other than as specified above
- Codeshare flights (any flight with an EY flight number that is operated by an airline other than Etihad Airways or Virgin Australia).
- Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

redeem Velocity Points with Etihad Airways

Etihad Airways redemption seats

redeem points online

You can redeem online your Points for a Rewards Seat on flights with Etihad Airways. Redeem online - 24 hours a day, seven days a week.

Redeem now


Enjoy Velocity Status benefits with Etihad airways

Enjoy benefits that are tailored to your Velocity membership level.

Carry your Velocity membership card with you at all times to ensure seamless access to your travel benefits when travelling with Etihad Airways.

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Silver Status

Benefits of flying with a Velocity Silver Status on Etihad Airways:

✓ Up to 50% Bonus Points3
✓ Priority Boarding
✓ Additional checked baggage up to 10kgs or
One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada.

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Gold status

Benefits of flying with a Velocity Gold Status on Etihad Airways:

✓ Up to 75% Bonus Points3
✓ Priority Check-in through the Business Class counter
✓ Priority Boarding
✓ Etihad Airways Lounge Access
✓ Priority Baggage
✓ Additional checked baggage up to 15kgs or
One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada.

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Platinum status

Benefits of flying with a Velocity Platinum Status on Etihad Airways:

✓ Up to 100% Bonus Points3
✓ Priority Check-in through the Business Class counter
✓ Priority Boarding
✓ Etihad Airways Lounge Access
✓ Priority Baggage
✓ Additional checked baggage up to 20kgs or
One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada.

Claim Missing Points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your Velocity membership card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account.

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a Missing Points Claim

  • *Special Offer Stop Over and stay for free Terms & Conditions:

    1. The "Free Stopover” is available to guests flying anywhere on the Etihad global or EAP network, transiting via Abu Dhabi. Minimum stay of 24 hours in Abu Dhabi applies.
    2. Valid for bookings paid and confirmed online only.
    3. Valid for tickets issued from 7 April 2019 – 1 March 2020 only.
    4. Valid for travel and hotel accommodation from 20 April 2019 to 31 July 2020, excluding blackout dates during major events and conferences. These include but are not limited to Eid Al Adha, World Energy Congress (WEC), ADIPEC, Formula 1TM (F1TM), Christmas, New Year and World Future Energy Summit (WFES). Please check availability online at the time of booking. All accommodation must be booked 96 hours in advance, based on the promotional sales period from 7 April 2019 – 1 March 2020. No hotel reservations will be permitted after this date, regardless of when the flight ticket was issued or actual travel date.
    5. Valid for bookings made in any fare choice within any class on Etihad Airways issued tickets starting with (607XXXXXXXXXX), including frequent flyer redemption bookings, award upgrades or cash plus miles promotions.
    6. Valid for adults travelling on one-way or return tickets, transiting through Abu Dhabi for more than 24 hours. The "Free Stopover” can only be used on one leg of the journey, via Abu Dhabi.
    7. Availability is subject to daily hotel allocation. All accommodation is subject to availability at the time of booking.
    8. The "Free Stopover” promotion is a voluntary promotion run by Etihad Airways and can be withdrawn at any time at the discretion of the airline(s).
    9. The stopover conditions of the applicable fare of your ticket will apply, including additional charges for adding a stopover plus any applicable taxes. Please read the terms and conditions on your ticket carefully.
    10. “Free Stopover” bookings are not eligible for upgrade to a higher class of room or suite.
    11. The lead person on the booking must be at least 21 years old.
    12. Hotel reservations can be made for up to two adults and one child (under 12 years old) or three adults on a room-only basis, subject to the hotel’s policy on maximum room occupancy.
    13. An extra bed will be provided for reservations with three adults only. A bed can be requested for children under 12, subject to availability, and must be paid directly to the hotel.
    14. To be eligible to share accommodation, travel companions must travel on the same flights (date and time) with the guests who are eligible to claim the free stopover. Bookings cannot be separated to redeem multiple free stopovers.
    15. For hotel bookings in Abu Dhabi, an additional fee of AED 10 per room per night applies. Guests must settle all additional fees directly with the hotel.
    16. Reservations made directly with a hotel do not qualify for the offer and cannot be amended by Etihad Airways without exception.
    17. This offer cannot be used in conjunction with any other promotion run by Etihad Airways or participating hotels. Hotel accommodation is subject to availability. Etihad Airways reserves the right to offer an alternative hotel(s). No liability will be accepted where flight bookings have been made and/or tickets issued if no hotel availability exists.
    18. All extra charges incurred during the stay (including breakfast, meals, laundry, room service and telephone) are the responsibility of the guest. These must be paid directly to the hotel. A credit card will be required upon check-in.
    19. Within the campaign period, changed or amended tickets will still be eligible for a free stopover as long as they include a minimum transit period in Abu Dhabi of 24 hours, regardless of the original ticket issue date.
    20. To cancel your booking, please email AbuDhabiStopover@etihad.com at least seven working days in advance to avoid cancellation fees. Cancellation fees will apply for cancellations made within seven working days of your arrival at the hotel. Specific and more restrictive cancellation fees will apply during peak periods including public holidays, exhibitions, conferences, special events, Eid Holidays, Christmas and New Year. The cancellation fees for the respective hotel will be informed at the time of booking. Exceptions might apply.
    21. For hotels that offer 24-hour check-in or check-out, guests will have access to their room for 24 hours from the time of check in.
    22. This offer does not constitute a package for the purpose of the EC Directive 2015/2302 on package travel and linked travel arrangements.
    23. Any disputes will be subject to the exclusive jurisdictions of Abu Dhabi, United Arab Emirates Courts and laws of Abu Dhabi, United Arab Emirates.
    24. Separate terms and conditions will apply to flight and hotels booked in separate transactions.
    Offer Exclusions
    • Offer is not available for guests whose final destination is the United Arab Emirates.
    • Offer is not valid for guests starting their journey from the United Arab Emirates.
    • Offer is not valid for unaccompanied minors or children travelling without an adult over 21 years of age.
    • Offer is not valid on group bookings, staff tickets or travel industry-discounted tickets.
    • Visas are not provided within this promotion. You can purchase a UAE Visa by visiting www.etihad.com/en-ae/before-you-fly/visas/
    • No liability will be accepted where flight bookings have been made and/or tickets issued if no hotel availability exists.
    • Offer is not valid in conjunction with any other promotional offers.
    • Does not include airport transfers.
    • Does not include hotel stay in Dubai or any other emirate in the United Arab Emirates.

    1. Earn rates are correct as at 11 February 2019 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

    2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

    3. When travelling on an Etihad Airways operated flight with a VA flight number.