Hainan Airlines

Travel with Hainan Airlines and set your Velocity Points flying

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Important Information: There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Earn Velocity Points with Hainan Airlines

Velocity is proud to partner with Hainan Airlines, Hainan’s largest airline and the fourth largest Chinese airline.

Our partnership allows you to earn Velocity Points when flying on eligible Hainan Airlines operated flights and fare classes within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).

How many Points will I earn?

Earn Points per mile flown when you travel in an eligible class on Hainan Airlines1.

The number of Velocity Points you earn with Hainan Airlines is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​Use our Mileage calculator to determine the number of miles you will fly then refer to the tables below to know your Points earn rate.

To make a booking please visit the Hainan Airlines website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at time of booking.

Fare Type Hainan Airlines (HU) Fare Class Points Earn Rate Per Mile
Business Class C
3
Business Class
D 2
Business Class
Z 1.5
Business Class
I
1.25
Business Class R 1
Economy Y 1.25
Economy B, H, K 1
Economy L, M 0.75
Economy
(Domestic flights only)
Q 0.75
Economy
(Domestic flights only)
W 1
Economy X, U 0.5
Economy
(International Flights Only)
V, N, W 0.5
Economy
(Domestic flights only)
P 0.5

To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or call the Hainan Airlines contact centre directly or present your My Velocity Card at check-in.

Velocity Points cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an HU flight number that is operated by an airline other than Hainan Airlines or Virgin Australia)
  • Hainan Airlines operated flights, outside of those operated between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Claim missing Points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your My Velocity Card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account. 

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity mebership number prior to travelling, you can sumbit a missing Points claim by logging into your Velocity Account and following the steps provided.

Important Information: There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

Earn Status Credits with Hainan Airlines

Earn Status Credits when you travel in an eligible fare class on Hainan Airlines operated flights. The Status Credits you earn will depend on where you fly and the fare purchased. 

Our partnership allows you to earn Status Credits when flying on eligible Hainan Airlines operated flights and fare classes within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).

Calculate the number of Status Credits you can earn by using our Mileage Calculator to determine the number of miles you are flying. Then refer to the table below with your chosen Fare Type.

To make a booking please visit the Hainan Airlines website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the booking screen.

How many Status Credits will I earn?

One-way Miles (zone) Economy* Economy^ First / Business Class
0 - 750 (1) 10 20 40
751 - 1,500 (2) 15 30 60
1,501 - 3,000 (3) 20 40 80
3,001 - 5,000 (4) 30 60 120
5,001 - 8,000 (5) 40 80 160
8,001 + (6) 50 100 200

Domestic flights Note: 
Eligible fare classes for Economy Class* are L, M, Q, P, X, U
Eligible fare classes for Economy Class^ are Y, B, H, K, W
Eligible fare classes for Business Class Flexible are C, D, Z, I, R

International flights Note:
Eligible fare classes for Economy Class* are L, M, X, V, N, W, U
Eligible fare classes for Economy Class^ are Y, B, H, K
Eligible fare classes for Business Class Flexible are C, D, Z, I, R

Velocity Status Benefits with Hainan Airlines

Enjoy benefits that are tailored to your Velocity membership level.

Carry your My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with Hainan Airlines.

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    Benefits for Silver Status members

    • Priority Check-in 

      Priority Check-in 

    • Additional checked baggage up to 20kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

      Additional checked baggage up to 20kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

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    Benefits for Gold Status members

    • Priority Check-in

      Priority Check-in

    • Priority Boarding

      Priority Boarding

    • Additional checked baggage up to 30kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

      Additional checked baggage up to 30kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

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    Benefits for Platinum members

    • Priority Check-in 

      Priority Check-in 

    • Priority Boarding

      Priority Boarding

    • Additional checked baggage up to 30kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

      Additional checked baggage up to 30kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

Velocity Points cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an HU flight number that is operated by an airline other than Hainan Airlines or Virgin Australia)
  • Hainan Airlines operated flights, outside of those operated between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Important information:  International flight redemptions are unavailable for the time being.

Terms & Conditions:

1. Earn rates are correct as at 8 May 2019 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

3. Status benefits are received on all eligible Hainan Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan). Members need to present their My Velocity Card to receive the benefits.