EARN status credits & Velocity Points
WITH Hawaiian airlines
Velocity is proud to partner with Hawaiian Airlines, Hawaii's biggest and longest-serving airline.
Our partnership allows you to earn and redeem Velocity Points between Australia and Honolulu and the neighbouring islands on Maui, Kauai, Molokai and the Big Island. You can also earn Status Credits on all eligible fare types.
Earning Points and Status Credits will allow you to maintain or upgrade your Velocity status level.
How many Status credits will i earn?
Earn Status Credits when you travel in an eligible class on Hawaiian Airlines operated flights, with a HA or VA flight number. The Status Credits you earn will depend on where you fly and fare purchased.
Calculate the number of Status Credits you can earn by:
- Using our Mileage Calculator to determine the number of miles you are flying
- Then refer to the table below with your chosen Fare Type
You can also keep track of your Status Credits in My Velocity.
Velocity Members whom booked a flight prior to the 23 January 2020, will continue to earn Status Credits at the level below, irrespective of travel period.
Velocity Members whom book a flight between the 23 January 2020 and the 23 April 2020, and travel prior to the 23 April 2020, will also continue to earn Status Credits at the level below.
Hawaiian Airlines Status Credits earn rate with a VA flight number
| one-way miles (Zone) |
Getaway/ Elevate | Freedom | Premium Saver/ Economy | Business Saver/ Business |
| 0 - 750 (1) | 10 | 20 | 30 | 40 |
| 751 - 1,500 (2) | 15 | 30 | 45 | 60 |
| 1,501 - 3,000 (3) | 20 | 40 | 60 | 80 |
| 3,001 - 5,000 (4) | 30 | 60 | 90 | 120 |
| 5,001 - 8,000 (5) | 40 | 80 | 120 | 160 |
| 8,001 + (6) |
50 | 100 | 150 | 200 |
Note:
Eligible fare classes for Getaway are S, T, Q Elevate are V, N, E, L and Freedom are Y, B, H, K.
Eligible fare classes for Business Saver are D, I and Business are J, C.
FROM 23 APRIL 2020
Bookings made after 23 January 2020 for travel dates on or after the 23 April 2020
| ONE-WAY MILES (ZONE) | GETAWAY | ELEVATE | FREEDOM | BUSINESS SAVER/BUSINESS |
| 0 - 750 (1) | 10 | 15 | 20 | 40 |
| 751 - 1,500 (2) | 15 | 20 | 30 | 60 |
| 1,501 - 3,000 (3) | 20 | 25 | 40 | 80 |
| 3,001 - 5,000 (4) | 30 | 35 | 60 | 120 |
| 5,001 - 8,000 (5) | 40 | 45 | 80 | 160 |
| 8,001+ (6) | 50 | 55 | 100 | 200 |
Note:
Eligible fare classes for Getaway are S, T, Q Elevate are V, N, E, L and Freedom are Y, B, H, K.
Eligible fare classes for Business Saver are D, I and Business are J, C.
Hawaiian Airlines Status Credits earn rate with a HA flight number
| one-way miles (Zone) | Coach Economy |
First / Business Class |
| 0 - 750 (1) | 10 | 40 |
| 751 - 1,500 (2) | 15 | 60 |
| 1,501 - 3,000 (3) | 20 | 80 |
| 3,001 - 5,000 (4) | 30 | 120 |
| 5,001 - 8,000 (5) | 40 | 160 |
| 8,001 + (6) | 50 | 200 |
Note: Eligible fare classes for Coach Economy Class are L, B, G, H, I, K, M, N, Q, S, V, W, X, Y, O and Z. Earn on O and Z is applicable from April 1 2019.
Eligible fare classes for First and Business class are F, P, J, C, A.
HOW MANY VELOCITY POINTS WILL I EARN?
Earn Points per mile flown when you travel in an eligible class on Hawaiian Airlines operated flights, with a HA or VA flight number1.
The number of Velocity Points you earn with Hawaiian Airlines is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn.
Use our Mileage calculator to determine the number of miles you will fly. Then, refer to the tables below to check your Points earn rate.
Hawaiian airlines operated flights with a VA flight number
What is a VA flight number? A VA flight number is a flight where the marketing carrier is Virgin Australia. Your flight number will be listed as VA followed by a set of numbers (e.g. VA 024). You can book a flight with a VA flight number on the Virgin Australia website.
To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or present your Velocity card at check-in.
Velocity Members whom booked a flight prior to the 23 January 2020, will continue to earn Points at the level below, irrespective of travel period.
Velocity Members whom book a flight between the 23 January 2020 and the 23 April 2020, and travel prior to the 23 April 2020, will also continue to earn Points at the level below.
| Fare Type | Virgin Australia (VA) Fare Class | Points earn Rate per Mile |
| First Class | F, A | 2.5 Velocity Points |
| Business / business Saver | C, J, I, D | 2 Velocity Points |
| Economy Freedom | K, H, B, Y | 1 Velocity Points |
| Economy Elevate/ Getaway/ Group travel |
V, N, E, L , M, S, T, Q, G | 0.5 Velocity Points |
FROM 23 APRIL 2020
Bookings made after 23 January 2020 for travel dates on or after the 23 April 2020.
| FARE TYPE | VIRGIN AUSTRALIA (VA) FARE CLASS | POINTS EARN RATE PER MILE |
| BUSINESS/ BUSINESS SAVER | J, C, D, I | 2 Velocity Points |
| ECONOMY FREEDOM | Y, B, H, K | 1 Velocity Point |
| ECONOMY ELEVATE | L, E, N, V | 0.6 Velocity Points |
| ECONOMY GETAWAY | Q, T, S | 0.5 Velocity Points |
EARN MORE WITH Velocity Status
Platinum, Gold and Silver members travelling on a Hawaiian Airlines operated flight with a VA flight number, earn a Points bonus on miles flown in addition to the Base Points2 earned. Silver members earn 50% bonus Points; Gold members earn 75% bonus Points and Platinum members earn 100% bonus Points on top of the base Points rate.
Hawaiian Airlines operated flights with a HA flight number
What is a HA flight number? A HA flight number is a flight where the marketing carrier is Hawaiian Airlines. Your flight number will be listed as HA followed by a set of numbers (e.g. HA 418). You can book a flight with a HA flight number on the Hawaiian Airlines website.
To ensure you earn Velocity Points make sure you enter your Velocity membership number when making your booking or call the Hawaiian Airlines contact centre directly or present you Velocity membership card at check in.
Inter-Island Flights within Hawaii
| Fare type |
Hawaiian Airlines (HA) class |
Points earn rate per mile |
First Class/Business Class |
J, P, F, C | 1.5 Velocity Points |
| First Class/Business Class |
A | 1 Velocity Point |
| Coach (Economy) Class |
Y, W, X, Q, V, B, S, N, M, I, H, G, K, L |
1 Velocity Point |
| Coach (Economy) Class | O, Z | 0.25 Velocity Points |
Note: Z. Earn on O and Z is applicable from 1 April 2019
Flights between Hawaii & north America, and International Flights
| Fare type |
HAWAIIAN AIRLINES (HA) CLASS |
Points earn rate per mile |
| First Class/Business Class |
J, P, F, C | 1.5 Velocity Points |
| First Class/Business Class |
A | 1 Velocity Point |
| Coach (Economy) Class |
N, B, Q, S, V, W, X, Y, M |
1 Velocity Point |
| Coach (Economy) Class |
I, H, G, K, L |
0.5 Velocity Points |
| Coach (Economy) Class | O,Z | 0.25 Velocity Points |
Note: Z. Earn on O and Z is applicable from 1 April 2019.
Velocity Points and Status Credits cannot be earned on:
- Reward Seat bookings
- Fare classes other than as specified above
- Codeshare flights (any flight with an HA flight number that is operated by an airline other than Hawaiian Airlines or Virgin Australia).
- Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.
ENJOY VELOCITY STATUS BENEFITS WITH Hawaiian Airlines
Enjoy benefits that are tailored to your Velocity membership level.
Carry your Velocity membership card with you at all times to ensure seamless access to your travel benefits when travelling with Hawaiian Airlines.
Lounge Benefits
Platinum and Gold members travelling on a Hawaiian Airlines operated flight with a VA flight number will benefit from access to pre-departure lounges from the following international airports.
| City | Lounge Name | entry |
| Honolulu, USA | Delta SkyClub | You + 1 Guest |
| Sydney, Australia | The House, Home of Etihad Airways & Virgin Australia | You + 1 Guest |
Claim Missing Points
To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your Velocity membership card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account.
Flown recently and missing some Points?
If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.