EARN STATUS CREDITS & VELOCITY POINTS
WITH HONG KONG AIRLINES

Hong Kong Airlines aircraft

Velocity is proud to partner with Hong Kong Airlines, Hong Kong’s second largest long-haul airline serving the world’s major cities.

Our partnership allows you to earn and redeem Velocity Points when flying on eligible Hong Kong Airlines flights across their network (excluding flights to or from North Americas).  You can also earn Status Credits on these flights.

Earning Points and Status Credits will allow you to maintain or upgrade your Velocity status level.

HOW MANY status credits will i earn?

Earn Status Credits when you travel in an eligible fare class on Hong Kong Airlines operated flights, with an HX flight number1 . The Status Credits you earn will depend on where you fly and the fare purchased.

Calculate the number of Status Credits you can earn by:

  • Using our Mileage Calculator to determine the number of miles you are flying
  • Then refer to the table below with your chosen Fare Type

You can also keep track of your Status Credits in My Velocity

Hong Kong Airlines business class experience

Status credits cannot be earned on Hong Kong flights to or from North America

Hong Kong Airlines Status Credits earn rate with a HX flight number

one-way miles
(Zone)
Economy* Economy^ Business Saver/ Business
0 - 750 (1) 10 20 40
751 - 1,500 (2) 15 30 60
1,501 - 3,000 (3) 20 40 80
3,001 - 5,000 (4) 30 60 120
5,001 - 8,000 (5) 40 80 160
8,001 + (6)
50 100 200

Note:
Eligible fare classes for Economy Class* are N, Q, T, W, S, X, V
Eligible fare classes for Economy Class^ are Y, B, H, K, L, M
Eligible fare classes for Business Class Flexible are C, D, J

HOW MANY VELOCITY POINTS WILL I EARN?

Earn Points per mile flown when you travel in an eligible class on Hong Kong Airlines operated flights, with a HX flight number1.

The number of Velocity Points you earn with Hong Kong Airlines is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​

Use our Mileage calculator to determine the number of miles you will fly. Then, refer to the tables below to check your Points earn rate.

Hong kong airlines OPERATED FLIGHTS WITH A hx FLIGHT NUMBER

What is an HX flight number?  An HX flight number is a flight where the marketing carrier is Hong Kong Airlines. Your flight number will be listed as HX followed by a set of numbers (e.g. VA 232). You can book a flight with an HX flight number on the Hong Kong Airlines website1.

To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking. Alternatively, call the Hong Kong Airlines contact centre directly or present your Velocity membership card at check in. 

FARE TYPE
FARE CLASS
POINTS EARN RATE PER MILE
BUSINESS CLASS
C, D
2 Velocity Points
BUSINESS CLASS J 1.3 Velocity Points
BUSINESS CLASS2 Z 0.8 Velocity Points
ECONOMY
Y
1.3 Velocity Points
ECONOMY B, H, K, L, M 1.0 Velocity Point
ECONOMY N, Q, T 0.5 Velocity Points
ECONOMY S, X, V 0.3 Velocity Points
ECONOMY W 0.1 Velocity Points

Velocity Points and Status Credits cannot be earned on:​​​​
- Reward Seat bookings
- Fare classes other than as specified above
- Codeshare flights (any flight with a HX flight number that is operated by an airline other than Hong Kong Airlines or Virgin Australia)
- Hong Kong Airlines flights to or from North America.
- Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

REDEEM VELOCITY POINTS WITH Hong kong airlines

Redeem seats on Hong Kong Airlines

REDEEM POINTS online

You can redeem online your Points for a Rewards Seat on flights with Hong Kong Airlines. Redeem online - 24 hours a day, seven days a week.

Redeem Now

ENJOY VELOCITY STATUS BENEFITS WITH Hong kong airlines

Enjoy benefits that are tailored to your Velocity membership level.

Carry your Velocity membership card with you at all times to ensure seamless access to your travel benefits when travelling with Hong Kong Airlines.

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Silver status

Benefits of flying with a Velocity Silver Status on Hong Kong Airlines3:

 Priority Check-in
 Additional checked baggage up to 20kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

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Gold status

Benefits of flying with a Velocity Gold Status on Hong Kong Airlines3:

Priority Check-in
 Hong Kong Airlines Lounge Access
 Priority Boarding
 Additional checked baggage up to 30kgs or
One additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

 

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Platinum status

Benefits of flying with a Velocity Platinum Status on Hong Kong Airlines3:

 Priority Check-in
 Hong Kong Airlines Lounge Access
Priority Boarding
 Additional checked baggage up to 30kgs or one additional bag (up to 23kgs in Economy Class and 32kgs in Business Class)

 

CLaim missing points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your Velocity membership card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account. 

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity mebership number prior to travelling, you can sumbit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a missing points claim

  • 1. Earn rates are correct as at 8 May 2019 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

    2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

    3. Status benefits are received on all eligible Hong Kong Airlines operated flights, except flights to or from North America. Members need to present their membership card to receive the benefits.