EARN AND REDEEM VELOCITY POINTS WITH Virgin Atlantic

Virgin Atlantic aeroplane

Velocity is proud to partner with our sister airline Virgin Atlantic, Britain’s second largest long-haul airline serving the world’s major cities.

Our partnership allows you to earn and redeem Velocity Points when flying to London via Los Angeles or Hong Kong and other destinations in the Virgin Atlantic network. You can also earn Status Credits on all eligible fare types.

Earning Points and Status Credits will allow you to maintain or upgrade your Velocity status level.

HOW MANY status credits will i earn?

Earn Status Credits when you travel in an eligible fare class on Virgin Atlantic operated flights, with a VS or VA flight number. The Status Credits you earn will depend on where you fly and the fare purchased.

Calculate the number of Status Credits you can earn by:

  • Using our Mileage Calculator to determine the number of miles you are flying
  • Then refer to the table below with your chosen Fare Type

You can also keep track of your Status Credits in My Velocity.

Etihad Airways aeroplane

Virgin Atlantic Status Credits earn rate with a VA flight number

one-way miles
(Zone)
Getaway/ Elevate Freedom Premium
Saver/Premium
Business Saver/ Business
0 - 750 (1) 10 20 30 40
751 - 1,500 (2) 15 30 45 60
1,501 - 3,000 (3) 20 40 60 80
3,001 - 5,000 (4) 30 60 90 120
5,001 - 8,000 (5) 40 80 120 160
8,001 + (6)
50 100 150 200

Virgin Atlantic Status Credits earn rate with a VS flight number

ONE WAY MILES (ZONE) ECONOMY
classic^/light
ECONOMY
Delight/classic*
PREMIUM
flexible/standard
UPPER CLASS
FLEXIBLE/STANDARD
0 - 750 (1)
10 20 30 40

751 - 1,500 (2)

15 30 45 60
1,501 - 3,000 (3)
20 40 60 80
3,001 - 5,000 (4)
30 60 90 120
5,001 - 8,000 (5)
40 80 120 160
8,001 + (6)
50 100 150 200

Note: Eligible fare classes for Economy Delight is V, Economy Classic* are Y, B and Economy Classic^ R, L, U, M, E, Q, N, X, O and Economy Light is T
Eligible fare classes for Premium Flexible are W, S and Premium Standard are H, K
Eligible fare classes for Upper Class Flexible are J, D, C and Upper Class Standard are Z, I

HOW MANY VELOCITY POINTS WILL I EARN?

Earn Points per mile flown when you travel in an eligible class on Virgin Atlantic operated flights, with an VS or VA flight number1.

The number of Velocity Points you earn with Virgin Atlantic is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​

Use our Mileage calculator to determine the number of miles you will fly. Then, refer to the tables below to check your Points earn rate.

Virgin Atlantic OPERATED FLIGHTS WITH A VA FLIGHT NUMBER

What is a VA flight number?  A VA flight number is a flight where the marketing carrier is Virgin Australia. Your flight number will be listed as VA followed by a set of numbers (e.g. VA 024). You can book a flight with a VA flight number on the Virgin Australia website.

To ensure you earn Velocity Points, make sure you enter your Velocity membership number when making your booking or present your Velocity card at check-in.

FARE TYPE
VIRGIN AUSTRALIA (VA) FARE CLASS
POINTS EARN RATE PER MILE
BUSINESS/
BUSINESS SAVER
C, J, I, D
2 Velocity Points
PREMIUM/
PREMIUM SAVER
R, W, O 1.25 Velocity Points
ECONOMY FREEDOM
K, H, B, Y 1 Velocity Point
ECONOMY ELEVATE/ GETAWAY/ 
GROUP TRAVEL
V, N, E, L , M, S, T, Q, G
0.5 Velocity Points


EARN MORE WITH VELOCITY STATUS

Platinum, Gold and Silver members travelling on a Virgin Atlantic operated flight with a VA flight number, earn a Points bonus on miles flown in addition to the Base Points2 earned. Silver members earn 50% bonus Points; Gold members earn 75% bonus Points and Platinum members earn 100%  bonus Points on top of the base Points rate. 

Virgin Atlantic OPERATED FLIGHTS WITH A VS FLIGHT NUMBER

What is an VS flight number?  An VS flight number is a flight where the marketing carrier is Virgin Atlantic. Your flight number will be listed as VS followed by a set of numbers (e.g. VS 207). You can book a flight with an VS flight number on the Virgin Atlantic website.

To ensure you earn Velocity Points make sure you enter your Velocity membership number when making your booking or call the Virgin Atlantic contact centre directly or present you Velocity membership card at check in.

FARE TYPE
VIRGIN ATLANTIC (VS) FARE CLASS
Points earn rate per mile
Upper Class Flexible
J, D, C
2 Velocity Points
Upper Class standard
Z, I
1.5 Velocity Points
Premium flexible/standard
W, K, H, S
1.25 Velocity Points
Economy delight
V 1.5 Velocity Points
Economy classic
Y, B
1 Velocity Point
Economy Classic
R, L, U, M
0.5 Velocity Points
Economy classic/light
E, Q, N, X, O, T
0.25 Velocity Points

Velocity Points and Status Credits cannot be earned on:​​​​
- Reward Seat bookings
- Fare classes other than as specified above
- Codeshare flights (any flight with an VS flight number that is operated by an airline other than Virgin Atlantic or Virgin Australia).
- Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

REDEEM VELOCITY POINTS WITH Virgin Atlantic

REDEEM POINTS BY CALLING

To redeem Points for a Reward Seat with Virgin Atlantic, you can contact our Membership Contact Centre between 7:30am and 10:30pm AEDT, seven days a week.

 

ENJOY VELOCITY STATUS BENEFITS WITH Virgin Atlantic

Enjoy benefits that are tailored to your Velocity membership level.

Carry your Velocity membership card with you at all times to ensure seamless access to your travel benefits when travelling with Virgin Atlantic.

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Silver status

Benefits of flying with a Velocity Silver Status on Virgin Atlantic:

 Up to 50% Bonus Points3
 
Priority Check-in through the Premium Economy Counter

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Gold status

Benefits of flying with a Velocity Gold Status on Virgin Atlantic:

 Up to 75% Bonus Points3
Priority Check-in through the Upper Class counter
 Virgin Atlantic Lounge Access
 Priority Boarding
 
Priority Baggage Handling
 Priority Screening at London, Heathrow (where available)         

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Platinum status

Benefits of flying with a Velocity Platinum Status on Virgin Atlantic:

 Up to 100% Bonus Points3
 
Priority Check-in through the Upper Class counter
 Virgin Atlantic Lounge Access
Virgin Atlantic Revivals Lounge Access (upon arrival into London Heathrow4)
 Priority Boarding
 Priority Baggage Handling
 Priority Screening at London, Heathrow (where available)   

CLaim missing points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your Velocity membership card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account. 

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity mebership number prior to travelling, you can sumbit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a missing points claim

  • 1.   Earn rates are correct as at 28 May 2018. and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Membership Terms and Conditions for details about earning Points

    2.   Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

    3. When travelling on a Virgin Atlantic operated flight with a VA flight number.

    4. Virgin Atlantic Revivals Lounge access is exclusively a benefit for Platinum Velocity members only and commences on 17 December 2018. Guests are not permitted.