Virgin Australia

Travel with Virgin Australia and send your Velocity Points balance flying.

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Lounge network update​

To ensure that travelling with us remains safe during this time, we've made some temporary changes to our lounge experience. Please visit virginaustralia.com for more information.

Change or cancel an upcoming flight

If you have a booking with Virgin Australia for travel up to 30 April 2022, you can change your booking without fees up to the travel date or 30 April 2022 (whichever is earlier). Fare and tax differences may apply. Find out more

View the Virgin Australia Reward Seat booking changes

Earn Velocity Points with Virgin Australia

As Australia starts to reopen for travel we can't wait to welcome you back onboard, with our award-winning service you'll want to take everywhere. 

Velocity members earn 5 Velocity Points per $1 spent on all eligible domestic fares3, Trans-Tasman5 and International Short Haul flights6.

Discover more with Virgin Australia and Earn Velocity Points when you travel in an eligible fare class.


How many Points will I earn?

View the tables to see how many Velocity Points you can earn when flying Virgin Australia.

Virgin Australia Trans-Tasman includes all flights between Australia and New Zealand. 

​​​​​​​Virgin Australia International Short Haul includes all international flights from Australia to Cook Islands, Fiji, Indonesia, Papua New Guinea, Samoa, Solomon Islands, Tonga and Vanuatu.

 

  • Fare Type Fare Class Points Earn Rate Per $
    Business J, C, D, I 5
    Flex Y, B, H, K, L 5
    Choice Q, V, N, E, S, T 5
    Lite M 5
    Groups G 5
  • Fare Type Fare Class Points Earn Rate Per $
    Business J, C, D, I 5
    Flex Y, B, H, K, L 5
    Choice Q, V, N, E, S, T 5
    Lite M 5
    Groups G 5

 Domestic flights flown as part of a Trans-Tasman or International Short Haul journey earn at the same rate as domestic standalone journeys.

Christmas Island and Cocos (Keeling) Island earn at the same rate as domestic flights.

When flying on a Virgin Australia operated flight with a partner airline flight number (e.g. EY2004), or a VA flight number as part of a Partner Airline International journey, you will earn Velocity Points and Status Credits based on your fare class and the number of miles flown.

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Earn bonus Points with Status

Platinum, Gold and Silver members also earn a Points bonus in addition to the Base Points4 earned.

Silver members will receive an additional 50% Points; Gold members will receive an additional 75% Points; and Platinum members will receive an additional 100% Points. The Points bonus does not apply to Economy Lite fares.

Learn more
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Virgin Australia Accelerate

The travel solution for small to medium sized businesses
As a business you could be reducing travel costs while increasing your flight benefits with Virgin Australia’s accelerate program.
Becoming a Virgin Australia accelerate member will give your company a range of unique benefits:

  • Free to join with no ongoing membership fee
  • Save up to 6% on a great range of Virgin Australia ticketed flights*
  • Discounted annual membership to the Virgin Australia Lounge for your employees*
  • Receive two Velocity Pilot Gold Memberships when you spend $2,000 within the first 3 months*
  • Take advantage of exclusive offers throughout the year, as well as a dedicated account management team to support your business
  • Your employees will also continue to earn Velocity Points and Status Credits on their travel*

Terms and Conditions apply

Find out more

Velocity Points cannot be earned on:

  • A flight where the membership number entered is not the membership number of the passenger travelling
  • Reward Seat bookings, excluding Any Seat
  • Any fare class that is not listed above
  • Upgraded fares: Members travelling on upgraded fares that are purchased with Points, Upgrade Me Platinum Member Offer, Upgrade Me Premium Bids or using cash at the airport will earn Points based on the fare class originally purchased.

Claim missing Points and Status Credits

It can take up to 14 days after your flight for your Points to be added to your Account.
If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.

Lounge network update​

To ensure that travelling with us remains safe during this time, we've made some temporary changes to our lounge experience. Please visit virginaustralia.com for more information.

Change or cancel an upcoming flight

If you have a booking with Virgin Australia for travel up to 30 April 2022, you can change your booking without fees up to the travel date or 30 April 2022 (whichever is earlier). Fare and tax differences may apply. Find out more

View the Virgin Australia Reward Seat booking changes

Earn Status Credits with Virgin Australia

Earn Status Credits when you travel on eligible fares with Virgin Australia2. The Status Credits you earn will depend on where you fly and the fare purchased. 

In addition to earning Status Credits, you will earn Eligible Sectors. An Eligible Sector is any flight that begins with a VA flight number excluding Reward Seats or Economy Lite fares. 
Earning Status Credits and flying the minimum Eligible Sectors will help you to maintain or upgrade your Velocity Status.You can also keep track of your Status Credits in My Velocity

Status Credits are valid for a period of 12 months, from the date flown. 


How many Status Credits will I earn?

The number of Status Credits you earn depends on the distance flown, airline booked and fare class eligibility2

Calculate the number of Status Credits you can earn by:

  • Using our Mileage Calculator to determine the number of miles you are flying
  • Referring to the table below with your chosen Fare Type

 

  • One-way Miles (zone) Lite Choice/Groups Flex Business
    1 - 750 (1)
    (e.g. Sydney to Melbourne)
    5 15 25 55
    751 - 1,500 (2)
    (e.g. Melbourne to Sunshine Coast)
    7 20 35 80
    1,501+ (3)
    (e.g. Brisbane to Perth)
    10 30 45 105

    Note:
    Eligible fare classes for Lite are M, Groups are G, Choice are Q, V, N, E, S, T and Flex are Y, B, H, K, L.
    Eligible fare classes for Business are J, C, D, I

    Domestic flights flown as part of a Trans-Tasman or International Short Haul journey earn at the same rate as domestic standalone journeys.
    Domestic flights flown as part of an International long-haul journey will earn based on the fare class and number of miles flown.

  • One-way Miles (zone) Lite Choice/Groups Flex Business
    1 - 750 (1) 7 15 25 45
    751 - 1,700 (2) 15 30 45 95
    1,701 - 2,500 (3) 20 35 50 110
    2,501+ (4) 25 45 65 140

    Note:
    Eligible fare classes for Lite are M, Groups are G, Choice are Q, V, N, E, S, T and Flex are Y, B, H, K, L.
    Eligible fare classes for Business are J, C, D, I.

 Status credits are earned per one-way domestic flight2 with Virgin Australia. Christmas Island and Cocos (Keeling) Island earn at the same rate as domestic flights. Virgin Australia Trans-Tasman includes all flights between Australia and New Zealand. ​​​​​​​Virgin Australia International Short Haul includes all international flights from Australia to Cook Islands, Fiji, Indonesia, Papua New Guinea, Samoa, Solomon Islands, Tonga and Vanuatu. Domestic flights flown as part of a Trans-Tasman or International Short Haul journey will earn at the same rate as domestic standalone journeys2.

Exclusive Status offers are waiting

For travel from 1 October 2021 to 31 March 2022. Earn up to 100% bonus Status Credits in Economy and up to 45% bonus Status Credits in Business*. Plus earn Status Credits on valid Reward Seats on eligible Virgin Australia domestic flights for travel from 1 October 2021 to 31 March 2022, regardless of your booking date^.

Find out more

Popular Destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Status Credits you will earn, when flying on Virgin Australia with a VA flight number.

Velocity Status Credits cannot be earned on:

  • A flight where the membership number entered is not the membership number of the passenger travelling
  • Reward Seats bookings, excluding Any Seat
  • Any fare class that is not listed above
  • Upgraded fares: members travelling on upgraded fares that are purchased with Velocity Points, UpgradeMe Platinum Member Offer, UpgradeMe Premium Bids or using cash at the airport will earn Status Credits based on the fare class originally purchased.

Lounge network update​

To ensure that travelling with us remains safe during this time, we've made some temporary changes to our lounge experience. Please visit virginaustralia.com for more information.

Change or cancel an upcoming flight

If you have a booking with Virgin Australia for travel up to 30 April 2022, you can change your booking without fees up to the travel date or 30 April 2022 (whichever is earlier). Fare and tax differences may apply. Find out more

View the Virgin Australia Reward Seat booking changes

Redeem Points with Virgin Australia

As a Velocity member, you can redeem your Points for flights right across our Virgin Australia Australian domestic network, or use your Points to upgrade to Business Class.

Safety and hygiene remains paramount. Virgin Australia has implemented additional cleaning and hygiene measures. Find out what we’re doing to help you feel more comfortable when flying.

  • Reward Seats

    Reward Seats offer the best value for your Velocity Points, meaning you'll get to where you want for less. Booking early is recommended as Reward Seats are subject to availability.

    Redeem now
  • Any Seats

    Can't find the Reward Seat you want? Book an Any Seat. Any Seat bookings are also eligible to earn Velocity Points, Status Credits and Eligible Sectors8.

    Book now
  • UpgradeMe Points

    Velocity members travelling in an eligible fare class can use their Points for an upgrade on Virgin Australia Domestic or International Short Haul flights.

    Find out more
  • Points + Pay

    Looking to save some money off your next holiday? Reduce the price of your flight using Velocity Points. Every 2,500 Points you redeem with ‘Points + Pay’ allows you to reduce your fare by $15.11

    Find out more
Where can your Points take you?

Where can your Points take you?

Discover Australia within our Velocity App, pin your favourite destinations, and we’ll help you track your Points balance toward your next Reward Seat redemption. Before you know it, your next holiday could be on Points.

Where will your Points take you?

Pin a trip

More on using your Points for flights

Find out all the ways you can use Points on flight redemptions. 

Bonus Status Credits
Bonus Status Credits
Status Credits on Reward Seats
  • Travel from 1 October 2021 to 31 March 2022
    Travel from 1 October 2021 to 31 March 2022
  • On eligble Virgin Australia Flights
    On eligble Virgin Australia Flights

Economy Reward seats will earn Status Credits at the Lite level, and Business Reward Seats will earn Status Credits at the Choice level. Valid on Reward Seats on eligible Virgin Australia domestic flights for travel from 1 October 2021 to 31 March 2022, regardless of your booking date^ .

Terms & Conditions:

1. A codeshare flight is a Flight that is operated by one airline with a flight number of another airline. For example, a flight with a VA flight number, but the aircraft is operated by a different airline.

2. Status Credits cannot be earned on all fare classes. Status Credits can only be earned on eligible flights, marketed and operated by Virgin Australia and/or a Velocity airline partner.  Status Credits cannot be earned on Virgin Australia operated flights sold with an Air Mauritius (MK) flight number. Status Credits accrual is based on single flight segments that consist of individual flight numbers. An itinerary that involves a change in aircraft but retains the same flight number is considered a single flight segment. An itinerary that consists of a change in flight numbers, even if the same aircraft is used for the entire itinerary, is considered two flight segments. Domestic flights booked within an International journey will accrue Status Credits at the earn level for international flights. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our partner airlines will earn Status Credits based on original purchased fare class.

3. An eligible domestic flight is a flight operated by Virgin Australia with a VA flight number. Earn rates are correct as at 28 May 2018 and are subject to change. Check the Velocity Terms and Conditions for details about earning Points.

4. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

5. An eligible Trans-Tasman, International Short Haul flight, is a flight operated by Virgin Australia with a VA flight number. Earn rates are correct as at 28 May 2018 and are subject to change. Check the Velocity Terms and Conditions for details about earning Points.

6. Where your Trans-Tasman or International Short Haul journey contains a flight operated by another airline that does not have a VA flight number, then that flight will be ineligible for Points earn.  All other flights in the journey operated by Virgin Australia with a VA flight number will earn Points per dollar spent. Where your Trans-Tasman or International Short Haul journey contains a flight with a VA flight number operated by a Velocity Partner Airline you will earn Points based on your fare class and the number of miles flown for the whole journey, including any flights operated by Virgin Australia.
Flights purchased in New Zealand dollar (NZD) or other currency will earn Velocity Points based on the Australian dollar (AUD) equivalent spent.

7. Virgin Australia International Long Haul: Only the fare classes listed in the Virgin Australia International Long Haul table above are eligibile for earning Points. Various fare classes may not be available all year round and certain fare types will vary depending on the destination. Please check your itinerary is eligible to earn Points before completing your booking. If you are unable to determine your fare class please contact the Guest Contact Centre or your booking agent for assistance.

  • Virgin Australia operated flights sold with an Air Mauritius (MK) flight number are ineligible to earn Velocity Points

8. Where a member travels on Virgin Australia flights that begin with a VA flight number (irrespective of whether the journey consists of domestic, international short haul or international long haul Flight Sectors) excluding Economy Lite, each Flight Sector will be considered an Eligible Sector.

9.  Where your Trans-Tasman or International Short Haul journey contains a flight operated by another airline that does not have a VA flight number, then that flight will be ineligible for Status Credit earn.  All other flights in the journey operated by Virgin Australia with a VA flight number will Status Credits per the above tables. Where your Trans-Tasman or International Short Haul journey contains a flight with a VA flight number operated by a Velocity Partner Airline you will earn Status Credits based on your fare class and the number of miles flown for the whole journey, including any flights operated by Virgin Australia.

10. Includes all Virgin Australia codeshare services operated by partner airlines with a VA flight number.

  • Status Credits are not earned on Reward Seat bookings on either Virgin Australia or partner airline operated flights

11. Points + Pay: The quoted Points discount is correct as at 22 January 2020 and redemption levels are subject to change at the discretion of Velocity Frequent Flyer.