Member offers

³ Virgin Money credit cards offer terms and conditions:

90,000 bonus Velocity Points offer is available to new approved Virgin Australia Velocity High Flyer Card (“VAVHFC”) account holders who apply by 31 March 2019. 30,000 bonus Velocity Points will be awarded for every month $3,000 or more is spent on Eligible Transactions for 3 months from card approval. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges and government related transactions. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport,  fines and court related costs). See Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions for full details and definition. Please note that if you have a balance transfer, you will be charged interest on any spend you make. Points will be credited to the Primary Cardholders Velocity Account up to 60 days after the qualifying purchases. To earn and redeem Velocity Points, there must be an active Velocity Frequent Flyer Membership linked to the VAVHFC account. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time. This offer can’t be used in conjunction with other VAVHFC promotions or offers. Offer is not available to existing Virgin Money Credit Card holders (including upgrades).

Promoter: Virgin Money (Australia) Pty Limited ABN 75 103 478 897 ("Virgin Money") Credit Representative number 369377 promotes and distributes the Virgin Money Credit Cards ("Credit Cards") as an authorised credit representative of Bank of Queensland Limited ABN 32 009 656 740 (“BOQ”), Australian credit licence 244616. Citigroup Pty Ltd ABN 88 004 325 080 ("Citibank") AFSL/Australian credit licence 238098 is the credit provider and issuer of the Credit Cards. BOQ does not and will not guarantee or otherwise support Citibank's obligations under the contracts or agreements connected with the Credit Cards.

The credit services material on this webpage has been prepared by Virgin Money (Australia) Pty Limited ABN 75 103 478 897 and not Velocity Frequent Flyer Pty Ltd (VFF) or Virgin Australia (VA). VFF and VA do not hold an Australian Credit Licence and are not the licensee in relation to the credit activity being engaged in by Virgin Money, who is the credit representative.

⁴ VIRGIN MONEY CAR INSURANCE OFFER TERMS AND CONDITIONS:  

Exclusions and conditions apply. See the Product Disclosure Statement for full details. Insurance not available in the Northern Territory. Approved applications only.

Offer of up to 20,000 Velocity Points is available to eligible customers who purchase a new Virgin Car Insurance comprehensive policy and have not previously received points for that same policy number (not available for renewals). This offer is valid for new policy purchases from 1 November 2018 - 1 April 2019 and is subject to change or removal at the discretion of Virgin Money.  Offer is only valid if a valid Velocity membership number is provided at the time of application. If you’re not a Velocity member you can join Velocity for free. Maximum of 20,000 Velocity Points per policy (even if multiple cars are insured under a single policy). In order to receive the Points the policy holder must be the main driver and their name must match the Velocity account name and membership number provided. Eligible policy holders will be entitled to up to 20,000 Velocity to be awarded in two stages, 1 x 5,000 Velocity Points and 1 x 15,000 Bonus Velocity Points, subject to the following conditions: the policy holder will be entitled to 5,000 Velocity Points if the insurance is held for more than 65 days (credited to the eligible Velocity Account up to 90 days after the policy has been purchased); the policy holder will be entitled to the remaining 15,000 Bonus Velocity Points if the policy is still active 6 months after purchase (credited to the eligible Velocity Account up to 10 months after the policy was purchased). This offer cannot be used in conjunction with any other Virgin Money Car insurance offers, is not redeemable for cash and is not transferable. The Velocity Membership Terms and Conditions apply.

Promoter: Virgin Money (Australia) Pty Limited (Virgin Money) Authorised Representative No. 280884 of Virgin Money Financial Services Pty Ltd AFSL 286869. Auto & General Services Pty Ltd (AFSL 241411) arranges the insurance on behalf of the product issuer Auto & General Insurance Company Ltd (AFSL 285571)(Auto & General). As we don't know your personal financial situation, needs or objectives we can't advise if this insurance will suit you. Consider your needs and the Product Disclosure Statement (PDS) before making a decision to buy this product. Auto & General pays Virgin Money a commission which is a percentage of your premium. For further details see the Financial Services Guide (FSG). View a copy of the PDS and Financial Services Guide at virginmoney.com.au.

The financial services material on this webpage has been prepared by Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869 and not by Velocity Frequent Flyer Pty Ltd (VFF) or Virgin Australia (VA). VFF and VA do not hold an Australian financial services licence to provide financial product advice and does not exercise control over the financial services content of this webpage. VFF does not take responsibility for any financial product advice contained on this webpage.

⁵ VIRGIN MONEY SUPER OFFER TERMS AND CONDITIONS:

Velocity Points are available to new and existing Virgin Money Super customers. 1 Velocity Frequent Flyer Point will be awarded for every $5 of Net Super contribution during the Points Earn Period.  The maximum number of Velocity Points you may earn in respect of any financial year is 250,000 Velocity Points. The number of Velocity Points Virgin Money will allocate to you for a Points Earn Period is based on the net contributions in your Virgin Money Super account during that period. Points are allocated to your account approximately 3½ months after the Points Period end. See Virgin Money’s Super Engagement Program Page  for more details. To be eligible to earn Velocity Points for a given Points Earn Period, you must be a member of Virgin Money Super on the relevant Points Issue Date, you must have updated your Virgin Money Super account with your Velocity membership number, name and surname before the last business day of the relevant Points Earn Period; you must have had a superannuation guarantee contribution or a voluntary contribution received into your Virgin Money Super account during the relevant Points Earn Period and you must be an individual who is an Australian permanent resident or citizen and you must be an active member of Velocity Frequent Flyer. You must not have made a rollover out of your Virgin Money Super account in the 18 months before the relevant Points Issue Date.

Before you rollover or consolidate your superannuation, you should check to see if insurance or other benefits will be impacted or lost. Some funds may also charge withdrawal or exit fees. You should consider our Product Disclosure Statement. Please note this information does not constitute personal financial product advice, and you may wish to consult your financial adviser before making a decision about whether Virgin Money Super fits your objectives, financial situation and needs. If you are considering making voluntary contributions into your Virgin Money Super account, you should consider your personal circumstances, the impact of such contributions to your contribution caps, as well as associated taxation issues before making any decision on making voluntary contributions. Concessional tax rates do not apply on contributions which exceed government contribution limits. See the ‘How Super is Taxed’ section of the Virgin Money Super Product Guide and the contribution fact sheet on our website for more information about contribution types and limits.

This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. As we don't know your financial needs we can’t advise if Virgin Money Super will suit you.  Please consider the Product Disclosure Statement, Product Guide, Insurance Guide and Financial Services Guide before taking any action in relation to your superannuation.

It is very important to note that superannuation is generally a long term investment. Past investment performance is not a reliable indicator of future performance and should never be the sole factor considered when selecting a fund.

To earn and redeem Velocity Points, you must be a Velocity member. Velocity Frequent Flyer issues Velocity Points on instruction from Virgin Money. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions , as amended from time to time. 

Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 (Virgin Money) provides and operates Virgin Money's Super Engagement Program. Virgin Money reserves the right to change or withdraw Virgin Money’s Super Engagement Program at any time in line with the Virgin Money Super Engagement Program Terms & Conditions. Virgin Money Super is a plan in the Mercer Super Trust ABN 19 905 422 981. Virgin Money Super is issued by Mercer Superannuation (Australia) Limited (MSAL) ABN 79 004 717 533 AFSL 235906 as trustee of the Mercer Super Trust.  For more information about Virgin Money Super, please refer to the PDS which is available free of charge on our website or by calling the Customer Care team on 1300 652 770.

The financial services material on this webpage has been prepared by Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869 and not by Velocity Frequent Flyer Pty Ltd (VFF) or Virgin Australia (VA). VFF and VA do not hold an Australian Financial Services Licence to provide financial product advice and does not exercise control over or take responsibility for the Financial Services content of this webpage.

⁶ Cover More: Offer available for all travel insurance policy purchases, except for Travel & Baggage policies, made via https://virginaustralia.covermore.com.au/travelinsurance or via phone on 1300 135 769 from Tuesday 29th January 2019 until Tuesday 26th February 2019. The 15% discount is only applicable to customers using promotional code DREAM when booking through these channels. The 15% discount will automatically be applied to the total cost of the insurance policy purchased. The standard Points earn rate is 3 Velocity Points per $1 spent on Cover-More products and policies. Only members listed on the policy are eligible to earn Points. Where more than one Velocity member is listed on the policy, Points will be split equally between all members. Please allow up to 14 business days from travel start date for Points to appear in your Velocity account. Points may not be allocated where the policy is cancelled or refunded. Limits, exclusions and conditions apply. This offer cannot be used in conjunction with any other Cover-More insurance offers, is not redeemable for cash and is not transferable. Velocity Member Terms and Conditions apply. This is general advice only. Virgin Australia Airlines Pty Ltd (ABN 36 090 670 965, AR 279723) is an Authorised Representative of Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) who arranges the insurance on behalf of the insurer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Please consider your own needs, financial situation and objectives and read the Combined FSG/PDS before deciding to buy this insurance. 

⁷ American Express: American Express Velocity Platinum Card Offer terms and conditions: Cards are offered, issued and administered by American Express Australia Limited. Credit provided by American Express Australia Limited (ABN 92 108 952 085). Australian Credit Licence No.291313. ®Registered Trademark of American Express Company. Applicants must be 18 years of age or over, and reside in Australia. American Express income and credit approval criteria apply. Subject to Terms and Conditions. Interest rates, fees and charges apply. All interest rates are quoted as an Annual Percentage Rate. All information, including fee, charges and interest rates, is correct as at 11 May 2018 and are subject to change.

Offer only available to new American Express Card Members who apply online, are approved and spend $3,000 on their new Card in the first 3 months from the Card approval date. Card Members who currently hold or who have previously held any other Card product issued by American Express Australia Limited in the preceding 18 month period are ineligible for this offer. Previous and existing bank-issued American Express companion cardholders are eligible for this offer (cards issued by: Australia New Zealand Banking Group Limited, Commonwealth Bank of Australia, National Australia Bank, Westpac Banking Corporation). Eligible purchases do not include cash advances, interest, balance transfers, fees and charges for traveller’s cheques and foreign currencies. 50,000 bonus Velocity Points will be awarded to the eligible Card Member's account 8-10 weeks after the spend criteria has been met. This advertised offer is not applicable or valid in conjunction with any other advertised or promotional offer.

⁹ Redeem Hotel Stays:

• Bookings made through hotels.velocityfrequentflyer.com at hotels located in Australia  between 00:01 31 January 2019 AEST and 23:59 14 February 2019 AEST are eligible for 5% discount off the standard redemption price (applied to both Velocity Points and cash portion) of the payment.
• Bookings must be made for stays between 31 January 2019 AEST and 31 May 2019 AEST.
• Velocity membership number must be inserted in the Booking Details page. Velocity Points will be earned by the person named in the booking. The person named on the booking must match the Velocity membership details.
• The offer is applied to standard retail rates, is subject to availability and is not guaranteed until the booking is completed and confirmed.
• The Velocity Points and Cash Components displayed are inclusive of the 5% discount redemption offer. 
• Online Hotel Rewards are facilitated by Velocity's partner Ascenda Loyalty Pte. Ltd. ("Ascenda").
• All bookings are subject to Ascenda's Terms and Conditions and Privacy Policy. 
• You must be a Velocity member to redeem Velocity Points for hotel stays with Ascenda. Velocity membership and Velocity Points earn and redemption are subject to the Velocity member Terms and Conditions, as amended from time to time.
• The minimum Velocity Points required to make a booking for a hotel stay with Ascenda is 4,000 Velocity Points. The actual Velocity Points required vary depending on the hotel, time of booking and date for which the booking is made.
• If you are booking a room for someone else, please ensure the passport or government issued photographic identificationpresented on check-in matches the guest name you indicate when you confirm your booking. 
• All redemptions are non-refundable, non-changeable and name changes are not permitted.
• Hotel Rewards can only be booked via hotels.velocityfrequentflyer.com.  You can use your Velocity Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges.
• Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid at the time of hotel check-out. 
• Where cash is used as part payment for the hotel room, members earn 3 Velocity Points per $1 AUD spent.

Velocity Points are earned on completed bookings where the customer has stayed at and checked out from the hotel. Please allow 6 - 8 weeks after check-out date for Velocity Points to be credited

¹⁰ Crown Hotels: Offer only available for bookings made between 31 January – 28 February 2019 for stays between 31 January – 30 April2019 at Crown Hotels properties in Melbourne and Perth (Eligible Stay). Some blackout periods or limited availability may apply to special event periods and public holidays. Standard earn rate is 3 Points per $1 spent, Velocity Members will earn 9 Points per $1 spent (triple Points) on eligible bookings. No further discounts apply. Not to be used in conjunction with any other offer. A 24-hour cancellation policy applies. Bookings must be made directly https://www.crownhotels.com.au/velocity.html or by calling 1800 055 133. Velocity Frequent Flyer Points will be awarded to one Velocity member per Eligible Stay. The booking details must match the Velocity Frequent Flyer members’ account. Members must quote their Velocity Frequent Flyer’s membership number at time of booking or at check in. Points may be credited to the member's account up to 8 weeks after each Eligible Stay. If your booking is cancelled, the booking will not be eligible to earn Velocity Points. Applies to accommodation only and does not apply to any other hotel related charges. Service fee of 1.2% applies to accounts settled by credit card. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions as amended from time to time.

¹¹ Europcar: Double Points offer available for Europcar bookings made between 31st January and 28th February 2019 for travel between 31st January – 30th April 2019. Double Points will only be applied to the first 28 days of the rental. Maximum length of rental must not exceed 28 days. Points will be applied to the rental component of the booking (including GST) only and does not apply to optional extras. The 'Double Points' promotional Code (PC) number 52850174 must be quoted at the time of reservation at a Europcar counter or by calling 1300 136 737 to redeem the offer. The promotional code (PC) number 52850174 is not required for online bookings via https://virginaustralia.com/cars. Valid at participating locations across Australia and New Zealand. Vehicles subject to availability. Europcar standard age, credit card and driver requirements apply. An online reservation restriction of at least four hours prior to vehicle pick up applies. Extra charges may apply to options you select, if you do not return the vehicle to the same pick up location or return the vehicle late, or if you do not return the vehicle full of fuel unless the prepaid fuel option is purchased, or if you incur infringements or use toll roads. Standard passenger vehicles include unlimited kilometres in metropolitan areas for up to 14 days, 200km per day for rentals in Country areas and 100km per day in Remote areas including all locations in the Northern Territory. For prestige vehicles 1-29 days 200 kms free per day, 30+ days 100 kms free per day with additional kilometres charged per kilometre. If there is Damage, theft of the Vehicle or Third Party Loss you must also pay up to the standard Damage Liability Fee (DLF). Optional Damage Cover Products may be purchased to reduce your liability, but there may be no cover under some circumstances. For more information refer to the “Terms and Conditions of Rental". Points are earned on the base cost (total time and kilometres) of rentals in Australia and New Zealand. To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions as amended from time to time. 

¹² View Hotels: To be eligible for this offer, members must book a minimum of one night’s stay between 31 January 2019 and 28 February 2019 and stay with participating View Hotels between 1 February 2019 and 30 September 2019 to receive 1,000 bonus Velocity Points. Bookings must be made directly at viewhotels.com.au or by calling 1300 785 453. This offer is valid for all room types. Participating Hotels include North Sydney Harbourview Hotel, Melbourne Parkview Hotel and Brisbane Riverview Hotel. Members will need to present their Velocity Membership number on arrival. Reservations are subject to availability. Room cancellation policy is subject to the rate and room type booked. If your booking is cancelled, the booking will not be eligible to earn Velocity Points. Velocity Frequent Flyer Points will be awarded to one member per reservation, per Eligible Stay. The booking details must match the Velocity Frequent Flyer members account. Velocity Frequent Flyer Points may be credited to the member's account 6 to 8 weeks after each Eligible Stay. The Velocity Membership Terms and Conditions apply, available at www.velocityfrequentflyer.com/content/TermsConditions

¹³ Pan Pacific hotels: 

• Valid for bookings made from 12:00am, 15 November 2018 until 11:59pm, 28 February 2019, for stays from 1 December 2018 until 28 February 2019.
• Subject to availability and black-out dates may apply.
• Prepayment and cancellation policies vary across participating properties.
• The discount is applied to standard retail rates and is not guaranteed until the booking is completed and confirmed.
• Offer cannot be used in conjunction with any other offer or promotion.
• Discount does not apply to additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid at the time of hotel check-out.
• ·*Velocity Frequent Flyer members will only earn double Velocity Points at Pan Pacific Melbourne & Perth and PARKROYAL Melbourne Airport, Parramatta & Darling Harbour for stays between 1 December 2018 until 28 February 2019.
• Velocity double Points offer is only available for bookings made direct at panpacific.com, or parkroyal.com at the hotel direct or toll free reservation numbers.
• Velocity membership number must be provided at the time of booking. Velocity Points will only be earned by the person named in the booking. The person named on the booking must match the Velocity membership details.
• Prevailing taxes and service charges apply.
• All information is correct at the time of publication.
• In the event of any inconsistency between the English and non-English language versions, the English language version shall prevail.
• Pan Pacific Hotels Group reserve the right to change the terms and conditions at any time without prior notice.
• Velocity Points will be awarded to one member, per room, per eligible stay where the customer has stayed at and checked out from the hotel.
• Please allow 6 - 8 weeks after check-out date for Points to be credited.
• You must be a Velocity member to earn the double Velocity Points for hotel stays. Velocity membership Terms and Conditions apply.

¹⁴ Ayers Rock Resort: 1000 Bonus Points are valid for new bookings made between 31 January 2019 to 28 February 2019, for travel from 1 March 2019 until 30 November 2019. Members will only earn Points including 1,000 bonus Velocity Points for Qualifying Stays booked directly with Voyages Indigenous Tourism Australia at the following participating properties: Sails in the Desert (Ayers Rock Resort), Desert Gardens Hotel (Ayers Rock Resort), Emu Walk Apartments (Ayers Rock Resort), The Lost Camel (Ayers Rock Resort) and Outback Pioneer Hotel (Ayers Rock Resort). Offer is available for members who book stays of the standard 1 Night, 2 Night and 3 Night Rates. Bonus Points cannot be earned in conjunction with any other offer or discount and excludes stays on which a member earns Points under a loyalty program other than the Velocity Program. Room cancellation policy is subject to the rate and room type booked. If your booking is cancelled, the booking will not earn Velocity points. Points earn is eligible on room rates only. Meals including breakfast (bundled or not), touring (bundled or not), and all other charges are excluded. Please ensure you provide your Velocity Membership number at the time of booking or upon check in or departure to earn Points for your stay. The Velocity Membership Terms and Conditions apply.

¹⁵ AccorHotels: 

• General Le Club AccorHotels terms and conditions apply to the “Velocity X2 Le Club AccorHotels Rewards points” offer and you must be a Le Club AccorHotels member to benefit from it.
• This offer entitles Le Club AccorHotels members, regardless of their membership status to multiply their Rewards points by two (2) for a stay at participating AccorHotels properties in Australia, New Zealand, Fiji and French Polynesia. View a list of non-participating hotels.
• This bonus of Rewards points is offered in addition to the Rewards points and Status points that are earned by the Le Club AccorHotels member for each eligible stay as per the Le Club AccorHotels General Conditions of Use and are calculated based on a Classic membership status level earn rate.
• In order to benefit from this offer, the member must have activated “Velocity Frequent Flyer” as their preferred automatic conversion option ahead of the stay. This option should remain activated until the member receives the points (Rewards points and Status points) related to his/her stay on his/her Le Club AccorHotels membership account. Upon earning the double Le Club AccorHotels Points, the Rewards points will be automatically converted into Velocity Points. 1 Le Club AccorHotels Point is equivalent to 1 Velocity Frequent Flyer Point.
• This offer is valid for a member’s stay from 1 February 2019 to 30 April 2019 in one of the participating hotels, and booked between 31 January 2019 and 28 February 2019.
• The stay must be a minimum of 1 night.
• Any consecutive stays (check-out and check-in same day) in the same hotel, will be considered as a single stay.
• For the purposes of this offer, a stay is understood to be one (1) booking by a Le Club AccorHotels member for one or several rooms. In other words, bookings that include more than one (1) room will be counted as just one (1) stay.
• To be eligible for this offer, stays must be booked directly via AccorHotels (via the official AccorHotels websites, the AccorHotels mobile apps or the AccorHotels call centre) or through a traditional travel agency whose booking system is automatically connected to the AccorHotels booking office. Stays booked via a reseller, tour operator or third-party online travel agent (such as expedia.com, booking.com, etc.) will not be eligible for this offer.
• You must provide your Le Club AccorHotels Loyalty card number when making your reservation, and present your card at the hotel reception desk when you check-in for your stay.
• Le Club AccorHotels Rewards points are credited to the member’s account within 10 days of the member checking out and converted within 6 weeks into Velocity points according to applicable conversion rule.
• This offer cannot be combined with other current promotional offers or advantages and does not apply to groups.
• If the stay meets the terms and conditions for several offers, only the Rewards points linked to the most generous offer (meaning that allows you to earn the highest number of Rewards points) will be credited to your account.
• Any stay partly or entirely paid with Le Club AccorHotels Rewards points will not be eligible to receive this offer.
• This offer is subject to availability. General sales terms and conditions apply for reserved public rates specific to each hotel.
• Please specify the reference 8907 in all your communications with AccorHotels call centres or customers care services related to this offer.
• The Velocity Membership Terms and Conditions apply.

¹⁶ Travelodge: Members will earn Triple Bonus Velocity Points on bookings of 2 nights or more at any Travelodge Hotel in Australia or New Zealand made between 12:00am AESDT 31 January 2019 and 11:59 pm AESDT 28 February 2019 for stays between 31 January 2019 and 31 January 2020. Blackout dates apply for school holiday and special event periods. Standard earn is 2 Velocity Points per $1 spent at Travelodge Hotels. Members will receive the Triple Bonus Points equating to 6 Velocity Points per $1 spent at Travelodge Hotels. Points are earned on completed bookings where the customer has stayed at and checked out from the hotel. Please allow 6-8 weeks after check-out date for Points to be credited. Velocity membership number must be provided to the hotel on check-in to accrue Points. Velocity Points will be earned by the person named in the booking. The person named on the booking must match the Velocity membership details. Velocity Points will be awarded to one member, per room, per eligible stay. The offer is applied to rates ordinarily eligible for Velocity Frequent Flyer earn, is subject to availability and is not guaranteed until the booking is completed and confirmed. For details on excluded rates, applicable minimal rate thresholds and full terms and conditions. Triple points offer is not valid for bookings through third parties. Blackout dates, advance purchase restrictions, specific stay date restrictions, booking date restrictions or minimum night stays may apply dependent on the rate. Refer to your eligible rate for the relevant terms and conditions. For full booking terms and conditions go to http://www.tfehotels.com/terms-conditions.

¹⁷ Hertz: Promotional Coupon 204931 must be quoted at time of reservation to redeem the offer via virginaustralia.com/hertz. This offer must be used in the booking period between 31st January 2019 and the 28th February 2019 for travel from 31st January 2019 to 30th April 2019 in Australia and 1st March 2019 to the 30th April 2019 in New Zealand for members to receive double Velocity Points and upgrade. Free upgrade is subject to availability at the time of rental pick up. Rental days are based on a twenty-four (24) hour period. A fifty-nine (59) minute grace period is allowed for returns. Returns outside the grace period will be charged up to an extra day rental fee. Offer excludes taxes, fees, optional products and services. Offer is non-discountable and cannot be combined with any other promotion, special offer or coupon. Offer applies to the following vehicle groups and is subject to availability at time of vehicle collection: Compact Auto to Intermediate Auto, Intermediate Auto to Standard Auto, Standard Auto to Full-Size, Full Size to Premium Full Size. All Groups Hertz standard driver and credit qualifications in effect at the time and place of rental apply. Minimum driver age without surcharge is 21 years. Drivers aged 21- 24 may be eligible to rent subject to an age differential charge. Vehicle models may differ and specifications may vary by location. Vehicles can be reserved by car group only and not by particular car model or colour. Fleet subject to change without notice. Terms and conditions subject to change without notice. Points are earned on the base cost (total time and kilometres) of rentals in Australia and New Zealand. Points are not earned on optional extras. To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Velocity Member Terms and Conditions as amended from time to time.