When hiring a car in Australia and New Zealand, as a Red member you will earn 3 Points per $1 of eligible spend; as a Silver member you will earn 4.5 Points per $1 of eligible spend; as a Gold member you will earn 5.25 Points per $1 of eligible spend; and as a Platinum member, you will earn 6 Points per $1 of eligible spend.
How many Points will I earn?
Earn outside of Australia and New Zealand
Earn Velocity Points at a flat rate when hiring outside of Australia and New Zealand
The number of Velocity Points you earn with Europcar when hiring a car is based on your Velocity membership status1
When hiring a car outside of Australia and New Zealand, as a Red member you will receive a flat rate of 800 Points; as a Silver member you will receive 1,200 Points; as a Gold member you will receive 1,400 Points; and as a Platinum member you will receive 1,600 Points.
Claim missing Points
Already booked a car and missing some Points?
If you booked a car and forgot to provide your Velocity number, simply present it when you collect your eligible rental from Europcar to earn Velocity Points.
Alternatively, if you are missing Velocity Points you can make a claim within 3 months of the eligible transaction. You must have been a Velocity member at the time of activity.
Redeem your Velocity Points online with Europcar, and pick up a vehicle in Australia, New Zealand, Great Britain, France, Italy, Portugal, Germany, Spain, Belgium, or Switzerland3.
You can use your Points to cover a partial amount or the full cost of the vehicle for rentals up to 28 days. The minimum Points level required to make a booking for a Car Rental Reward with Europcar is 4,000 Velocity Points.
1. In Australia and New Zealand, the Points earn rate is based on the base rental cost of the vehicle. Silver, Gold and Platinum members earn tier bonus Points on top of the base Points earned depending on their membership status. For reservations within Australia and New Zealand, as a Red member you will earn 3 Points per $1 spent; as a Silver member you will earn a total of 4.5 Points per $1 spent; as a Gold member you will earn a total of 5.25 Points per $1 spent; and as a Platinum member you will earn a total of 6 Points per $1 spent. For the rest of the world, you will earn a flat rate of Velocity Points per rental: 800 Points as a Red member, 1200 Points as a Silver member, 1400 Points as a Gold member or 1600 Points as a Platinum member. To be eligible to earn Velocity Points, a person must hold current Velocity membership. Members will not earn Points on contract rates, international wholesale rates, staff and industry rates, restricted rate plans, damage liability cover, optional insurance, vehicle registration fee, premium location fee, admin fee, taxes, GST, one way fees, age surcharges, additional driver fees and equipment such ski racks, baby/booster seats or GPS rental costs. Please note that not all car types will be available.
Points values shown are correct as at 01 October 2017 and are subject to change. All car rentals are governed by Europcar's standard Terms and Conditions. To earn Velocity Points you must be both a Velocity member and the main driver on the vehicle rental agreement with all details matching across both partners. Members will earn Points on the first 30 days of an eligible Europcar rental only. Should a member rent multiple vehicles at the same time, Points will only be earned on the rental of the vehicle returned first. Check the Velocity Membership Terms and Conditions for details about earning Velocity Points with Europcar.
2. Car Rental Rewards are governed by Europcar's standard Rental Terms and Conditions applicable to the booking. You must be a Velocity Member to redeem Points for Car Rental Rewards with Europcar. All redemptions are non-refundable and name changes are not permitted. Car Rental Rewards can only be booked via cartrawler.virginaustralia.com. The actual Points required will vary depending on the car type, time of booking and date for which the booking is mad. Redemption levels are subject to change at the discretion of Virgin Australia. Additional costs, such as prepaid fuel, damage liability reduction options, additional kilometres, baby seats and GPS units are not included and must be paid at the time of collection of the vehicle. Changes to Car Rental Reward bookings can only be made by contacting Cartrawler directly on 02 8015 2643, and must be made at least 24 hours prior to the start date of the rental. Any changes made less than 24 hours prior to the start date of the rental (including not collecting the vehicle) will result in your Points being forfeited. If you wish to change your rental to a smaller class of vehicle then any Points difference will be forfeited. Velocity Membership and points earned and redemption is subject to the Member Terms and Conditions Velocity, as amended from time to time.