* Double Points offer: Promotional Coupon 204931 must be quoted at time of reservation to redeem the offer via virginaustralia.com/hertz. This offer must be used in the booking period between 31st January 2019 and the 28th February 2019 for travel from 31st January 2019 to 30th April 2019 in Australia and 1st March 2019 to the 30th April 2019 in New Zealand for members to receive double Velocity Points and upgrade. Free upgrade is subject to availability at the time of rental pick up. Rental days are based on a twenty-four (24) hour period. A fifty-nine (59) minute grace period is allowed for returns. Returns outside the grace period will be charged up to an extra day rental fee. Offer excludes taxes, fees, optional products and services. Offer is non-discountable and cannot be combined with any other promotion, special offer or coupon. Offer applies to the following vehicle groups and is subject to availability at time of vehicle collection: Compact Auto to Intermediate Auto, Intermediate Auto to Standard Auto, Standard Auto to Full-Size, Full Size to Premium Full Size. All Groups Hertz standard driver and credit qualifications in effect at the time and place of rental apply. Minimum driver age without surcharge is 21 years. Drivers aged 21- 24 may be eligible to rent subject to an age differential charge. Vehicle models may differ and specifications may vary by location. Vehicles can be reserved by car group only and not by particular car model or colour. Fleet subject to change without notice. Terms and conditions subject to change without notice. Points are earned on the base cost (total time and kilometres) of rentals in Australia and New Zealand. Points are not earned on optional extras. To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Velocity Member Terms and Conditions as amended from time to time.

1. Hertz Terms and Conditions

Points values shown are correct as at 26 June 2014 and are subject to change. It will take approximately 30 business days for Velocity Points to be credited to the Velocity member’s account from date of hire. Members will earn Points on Hertz passenger and luxury vehicles, commercial, 4WD and minibuses. All car rentals are governed by Hertz's standard Terms and Conditions which differ by rental location. Check the individual terms and conditions of a rental location and enter the location name. Check the Velocity Membership Terms and Conditions for details about earning Velocity Points with Hertz.

2. Car Hire General Terms and Conditions

In Australia and New Zealand the Points earn rate is based on the base rental cost of the vehicle. For the rest of world you will earn a flat rate of 800 Points per rental. Members will not earn Points on contract rates, international wholesale rates, staff and industry rates, restricted rate plans, damage liability cover, optional insurance, vehicle registration fee, premium location fee, admin fee, taxes, GST, one way fees, age surcharges, additional driver fees and equipment such ski racks, baby/booster seats or GPS rental costs. Please note that not all car types will be available. 

3. Price Promise

The Price Promise is only available with our Preferred Suppliers (Thrifty, Hertz and Europcar) for rentals within Australia and New Zealand. The Price Promise does not apply to cancelled bookings or if a guest finds a cheaper rate through a travel agent, or by way of a corporate discount, private membership rate or when purchasing car hire as part of a holiday package. A Price Promise claim must be based on a like-for-like comparison between the retail rate provided through cartrawler.virginaustralia.com or as a Travel Extra while booking flights online via the Virgin Australia website and the retail rate provided online by the same Preferred Supplier with the exact same rental conditions, including:

• The same pick-up and drop-off locations
• The same time and dates
• The same vehicle make and model
• The same inclusions (baby seat, GPS, insurance waiver etc.)
• The same promotion rates or codes
• The same payment terms (Note that prepaid bookings with Preferred Suppliers are not eligible as comparisons for Price Promise claims)

If you are comparing discounted or promotional rates, the exact same discount or promotion must be included on the supplier’s site to form the basis of a valid claim. The vehicle at the lower price must be available online for instant confirmation. The Price Promise may be revised, amended, updated, and/or discontinued at the absolute discretion of Virgin Australia from time to time. The terms of the Price Promise which apply to a claim are those published on the Virgin Australia website at the time a claim is submitted.