EARN POINTS WITH HERTZ

Man driving a car with a girl next to him

Earn Velocity Points with Hertz car hire at more than 3,700 locations in Australia, New Zealand and around the world¹.

✓ Earn Velocity Points per $ spent when hiring a car in Australia and New Zealand
✓ Earn Velocity Points on a flat rate when hiring a car outside of Australia and New Zealand

HOW MANY VELOCITY POINTS WILL I EARN?

The number of Velocity Points you earn with Hertz when hiring a car is based on your Velocity membership status.1

IN AUSTRALIA OR NEW ZEALAND

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When hiring a car in Australia and New Zealand, Red members will earn 3 Points per $; Silver members will receive an additional 50% Points; Gold members will receive an additional 75% Points; and Platinum members will receive an additional 100% Points.

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OUTSIDE AUSTRALIA AND NEW ZEALAND

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When hiring a car outside of Australia and New Zealand, as a Red member you will receive a flat rate of 800 Points; as a Silver member you will receive 1,200 Points; as a Gold member you will receive 1,400 Points; and as a Platinum member you will receive 1,600 Points.

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CLAIM MISSING POINTS

Already booked a car and missing some Points?​​​​​​​

If you booked a car and forgot to provide your Velocity number simply present it when you collect your vehicle from Hertz car hire to earn Points.

Alternatively, if you are missing Velocity Points you can make a claim within 3 months of the eligible transaction. You must have been a Velocity member at the time of activity.

Lodge your Points claim online directly with Hertz after you have returned your car.

To follow up on a missing claim please email Hertz at frequent_travelers@hertz.com.

  • 2. Car Hire General Terms and Conditions

    In Australia and New Zealand the Points earn rate is based on the base rental cost of the vehicle. For the rest of world you will earn a flat rate of 800 Points per rental. Members will not earn Points on contract rates, international wholesale rates, staff and industry rates, restricted rate plans, damage liability cover, optional insurance, vehicle registration fee, premium location fee, admin fee, taxes, GST, one way fees, age surcharges, additional driver fees and equipment such ski racks, baby/booster seats or GPS rental costs. Please note that not all car types will be available. 

    3. Price Promise

    The Price Promise is only available with our Preferred Suppliers (Thrifty, Hertz and Europcar) for rentals within Australia and New Zealand. The Price Promise does not apply to cancelled bookings or if a guest finds a cheaper rate through a travel agent, or by way of a corporate discount, private membership rate or when purchasing car hire as part of a holiday package. A Price Promise claim must be based on a like-for-like comparison between the retail rate provided through cartrawler.virginaustralia.com or as a Travel Extra while booking flights online via the Virgin Australia website and the retail rate provided online by the same Preferred Supplier with the exact same rental conditions, including:

    • The same pick-up and drop-off locations
    • The same time and dates
    • The same vehicle make and model
    • The same inclusions (baby seat, GPS, insurance waiver etc.)
    • The same promotion rates or codes
    • The same payment terms (Note that prepaid bookings with Preferred Suppliers are not eligible as comparisons for Price Promise claims)

    If you are comparing discounted or promotional rates, the exact same discount or promotion must be included on the supplier’s site to form the basis of a valid claim. The vehicle at the lower price must be available online for instant confirmation. The Price Promise may be revised, amended, updated, and/or discontinued at the absolute discretion of Virgin Australia from time to time. The terms of the Price Promise which apply to a claim are those published on the Virgin Australia website at the time a claim is submitted.