BOQ

Terms and Conditions
Redemption of Q Rewards® Points for Velocity Points is only available to eligible Platinum Cardholders. The earning and redemption of Q Rewards® Points is subject to the Bank of Queensland Rewards terms and conditions, or by calling 1300 206 349. To redeem Q Rewards points for Velocity Points, individuals must be a Velocity Member. Membership of Velocity is the Cardholder’s responsibility and is subject to the Velocity Membership Terms & Conditions as amended from time to time. The first and last names on both your Q Rewards Account and your Velocity Frequent Flyer account must match. Upon completion of a Points Transfer request, the transferred Q Rewards® Points will immediately be deducted from your Rewards Balance. The redemption of Q Rewards® Points will be administered solely by Bank of Queensland Rewards and the applicable rewards currency will be posted to the Velocity Member account up to 5 business days after the completion of the Points Transfer redemption. Once Q Rewards points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms & Conditions and cannot be cancelled or reversed. All Velocity Points redemptions with Velocity Frequent Flyer are subject to availability which may be limited and are subject to Velocity Membership Terms & Conditions available at Velocity website. Bank of Queensland may change the Points Transfer program rules including participation of travel loyalty program providers, regulations, policies, benefits, conditions of participation or points/mileage levels (if applicable), in whole or in part at any time with or without notice.