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Important information
While some Velocity redemptions are temporarily on pause, Citibank has made the decision to temporarily suspend the ability to transfer Citibank Rewards Points to Velocity. We look forward to bringing this option back as soon as we can.
Transferring your Citi Reward points into Velocity Points
Citibank Transfer Rates
2 Citi Reward points = 1 Velocity Point for Citi Prestige (Visa), Citi Signature (Visa) and CitiBusiness Gold (Visa) credit cards
(Minimum of 20,000 Citi Reward points for those credit cards).
2.5 Citi Reward points = 1 Velocity Point for Citi Gold (Visa) and Citi Platinum (Visa) credit cards
(Minimum of 2,000 Citi Reward points for those credit cards).
Terms and Conditions
Redemption of Citi Rewards points for Velocity Points is only available to eligible Gold (Visa) Platinum (Visa); CitiBusiness Gold (Visa); Signature (Visa) or Prestige (Visa) Cardholders. The earning and redemption of Citi Rewards points is subject to the Citi Rewards terms and conditions, available at citibank.com.au/rewards or by calling 13 24 84. To redeem Citi Rewards points for Velocity Points, individuals must be a Velocity Member. Membership of Velocity is the Cardholder’s responsibility and is subject to the Velocity Membership Terms & Conditions as amended from time to time. The redemption of Citi Rewards points will be administered solely by Citi Rewards and may take up to 5 business days or longer to transfer into the Velocity Membership Account. Once Citi Rewards points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms & Conditions and cannot be cancelled or reversed. All Velocity Points redemptions with Velocity Frequent Flyer are subject to availability which may be limited and are subject to Velocity Membership Terms & Conditions.