Individuals must be a CommBank Awards cardholder. To redeem CommBank Awards points for Velocity Points, individuals must be a Velocity Member. Membership of Velocity is the cardholder’s responsibility and is subject to the Velocity Membership Terms & Conditions as amended from time to time, available at Velocity website. The redemption of CommBank Awards points will be administered solely by CommBank Awards and will take up to 3 business days to transfer into the Velocity Membership Account. Membership of CommBank Awards is subject to the CommBank Awards Program Terms and Conditions.
When converting CommBank Awards Points to Velocity Points, members must convert in increments of 2 Awards points in order to convert to whole Velocity Points.
Points can only be transferred to a Velocity Account in the same name as the primary cardholder of the CommBank Awards account.
Subject to Condition 1, members can redeem their CommBank Awards points to Velocity Points at a conversion rate of 2 CommBank Awards points to 1 Velocity Point.
To earn and redeem Velocity Points, you must be a Velocity member. All Velocity Points redemptions with Velocity Frequent Flyer are subject to availability, which may be limited and subject to Velocity Membership Terms & Conditions. All Awards are subject to availability and are subject to change without notification. Once CommBank Awards points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms & Conditions and cannot be reversed. Credit card reward programs hold no responsibility for flight availability, which may be limited. This is at the sole discretion of the Velocity Airline Partner.
Commonwealth Bank of Australia ABN 48 123 123 124 and Australian credit licence 234945 is the issuer of CommBank Awards cards.