Convert your everyday spend into Velocity Points
Redeem your velocity points for up to $60 to spend on fuel or in store
Transfer your HSBC Reward points to Velocity to reach your dream destination sooner
Transferring Velocity Points from your HSBC account
Did you know you can transfer your existing reward points from your eligible HSBC credit cards straight into your Velocity account?
- Transfer your reward points from your HSBC credit card
- It’s flexible, you can choose when you transfer your points
Transferring your points from your HSBC account is easy.
You can convert the points earned on your eligible HSBC credit cards to Velocity Points via your HSBC account.
Just follow these simple steps:
Step 1: Log in to HSBC Internet Banking.
Step 2: If you have access to HSBC’s Personal Internet Banking, go to Registered Users of Personal Internet Banking.
Step 3: Select Log on, and enter your existing details.
Step 4: Access Credit Cards Online by selecting your credit card account number (located in your internet banking Account Summary).
Step 5: Select Redeem your rewards, located in the Useful Links tab on the left hand side, beneath My Accounts, and then choose the Travel category.
Step 6: Choose subcategory Platinum Velocity Points, and select Search.
Step 7: Select preferred amount of points to transfer and then View link to choose.
Step 8: Enter how many blocks of 5,000 Velocity Points you would like to redeem and enter your Velocity membership Number.
Step 9: Select Redeem to complete.
To transfer over the phone, please call HSBC contact centre 1300 301 168 (Premier Cardholder) or 132 152 (other Cardholder), input your 16 digit card number, and follow the prompt to speak with HSBC staff.
HSBC Premier Credit Card
HSBC Platinum Credit Card
Redemption of HSBC Rewards Points for Velocity Points is only available to eligible HSBC Premier or Platinum credit card holders. 1 Velocity Point will be earned for every 2 HSBC Rewards Points transferred. A minimum Points transfer requirement applies; members must transfer in blocks of 5,000 or 10,000 HSBC Rewards Points. The earning and redemption of HSBC Rewards Points is subject to the HSBC Rewards terms and conditions, available at the HSBC website or by calling 13 21 52. To redeem HSBC Rewards Points for Velocity Points, individuals must be a Velocity Member. Membership of Velocity is the Cardholder’s responsibility and is subject to the Velocity Member Terms & Conditions as amended from time to time. The redemption of HSBC Rewards Points will be administered solely by HSBC and may take up to 5 business days or longer to transfer into the Velocity Membership Account. Once HSBC Rewards Points have been redeemed for Velocity Points, they are governed by the Velocity Member Terms & Conditions and cannot be cancelled or reversed. All Velocity Points redemptions with Velocity Frequent Flyer are subject to availability which may be limited and are subject to Velocity Member Terms & Conditions. Credit cards provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit Licence 232595.