Transferring your HSBC rewards points into Velocity Points

You can transfer your existing HSBC Rewards points from your eligible HSBC credit card straight into your Velocity account.

HSBC Transfer Rate
2 HSBC Rewards points = 1 Velocity Point
(minimum 5,000 Rewards Points)

Transfer now

eligible cards

Take a look at our credit card options below. If your card is listed, you can transfer your existing HSBC Rewards points to your Velocity account today.

  • HSBC Premier Credit Card
  • HSBC Platinum Credit Card

how to transfer

You can convert the points earned on your eligible HSBC credit cards to Velocity Points via your HSBC account.

To transfer over the phone, please call HSBC contact centre 1300 301 168 (Premier Cardholder) or 132 152 (other Cardholder), input your 16 digit card number, and follow the prompt to speak with HSBC staff.

  • Step 1: Log in to HSBC Internet Banking

    Step 2: If you have access to HSBC’s Personal Internet Banking, go to Registered Users of Personal Internet Banking.

    Step 3: Select Log on, and enter your existing details.

    Step 4: Access Credit Cards Online by selecting your credit card account number (located in your internet banking Account Summary).

    Step 5: Select Redeem your rewards, located in the Useful Links tab on the left hand side, beneath My Accounts, and then choose the Travel category

    Step 6: Choose subcategory Platinum Velocity Points, and select Search

    Step 7: Select preferred amount of points to transfer and then View link to choose

    Step 8: Enter how many blocks of 5,000 Velocity Points you would like to redeem and enter your Velocity membership Number

    Step 9: Select Redeem to complete.

    Transfer now

  • Redemption of HSBC Rewards Points for Velocity Points is only available to eligible HSBC Premier or Platinum credit card holders. 1 Velocity Point will be earned for every 2 HSBC Rewards Points transferred. A minimum Points transfer requirement applies; members must transfer in blocks of 5,000 or 10,000 HSBC Rewards Points. The earning and redemption of HSBC Rewards Points is subject to the HSBC Rewards terms and conditions, available at the HSBC website or by calling 13 21 52. To redeem HSBC Rewards Points for Velocity Points, individuals must be a Velocity Member. Membership of Velocity is the Cardholder’s responsibility and is subject to the Velocity Member Terms & Conditions as amended from time to time. The redemption of HSBC Rewards Points will be administered solely by HSBC and may take up to 5 business days or longer to transfer into the Velocity Membership Account. Once HSBC Rewards Points have been redeemed for Velocity Points, they are governed by the Velocity Member Terms & Conditions and cannot be cancelled or reversed. All Velocity Points redemptions with Velocity Frequent Flyer are subject to availability which may be limited and are subject to Velocity Member Terms & Conditions. Credit cards provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit Licence 232595.