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Convert your everyday spend into Velocity Points

Important information

HSBC has made the decision to temporarily suspend the ability to transfer HSBC Rewards points to Velocity. We look forward to bringing this option back as soon as we can.


Transferring your HSBC Rewards points to Velocity

HSBC Transfer Rate

2 HSBC Rewards points = 1 Velocity Point
(minimum 5,000 Rewards Points)

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Eligible Cards

Take a look at our credit card options below. If your card is listed, you can transfer your existing HSBC Rewards points to your Velocity account today.

  • HSBC Premier Credit Card
  • HSBC Platinum Credit Card

How to transfer

You can convert the points earned on your eligible HSBC credit cards to Velocity Points via your HSBC account.

To transfer over the phone, please call HSBC contact centre 1300 301 168 (Premier Cardholder) or 132 152 (other Cardholder), input your 16 digit card number, and follow the prompt to speak with HSBC staff.

  • Log in to HSBC Internet Banking.
  • Enter your username and online banking password.
  • Select Redeem rewards under the Credit Cards category under the My Rewards (Promotion & points) tab at the top of your screen.
  • Select Redeem your rewards, located in the Useful Links tab on the left hand side, beneath My Accounts.
  • Choose the Travel category and select Search.
  • Select the preferred amount of points to transfer under the Velocity Points listing and then select the View link to choose.
  • Enter how many blocks of 2,500 or 5,000 Velocity Points you would like to redeem and enter your Velocity membership Number.
  • Select Redeem to complete.

To view more information including HSBC transfer rates and eligible cards, visit our credit cards page

Terms & Conditions:
Redemption of HSBC Rewards Points for Velocity Points is only available to eligible HSBC Premier or Platinum credit card holders. 1 Velocity Point will be earned for every 2 HSBC Rewards Points transferred. A minimum Points transfer requirement applies; members must transfer in blocks of 5,000 or 10,000 HSBC Rewards Points. The earning and redemption of HSBC Rewards Points is subject to the HSBC Rewards terms and conditions, available at the HSBC website or by calling 13 21 52. To redeem HSBC Rewards Points for Velocity Points, individuals must be a Velocity Member. Membership of Velocity is the Cardholder’s responsibility and is subject to the Velocity Member Terms & Conditions as amended from time to time. The redemption of HSBC Rewards Points will be administered solely by HSBC and may take up to 5 business days or longer to transfer into the Velocity Membership Account. Once HSBC Rewards Points have been redeemed for Velocity Points, they are governed by the Velocity Member Terms & Conditions and cannot be cancelled or reversed. All Velocity Points redemptions with Velocity Frequent Flyer are subject to availability which may be limited and are subject to Velocity Member Terms & Conditions. Credit cards provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit Licence 232595.