Medibank Pet Insurance

Earn up to 8,000 or 3,000 Velocity Points when signing up to an eligible pet insurance policy*.

T&Cs, limits, exclusions and eligibility criteria apply.

Medibank Cyber Incident

Please visit https://www.medibank.com.au/health-insurance/info/cyber-security/ for important information and latest updates about the recent cyber incident at Medibank.

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Earn Points with Pet Insurance from Medibank

Help protect your pet with a Medibank Pet Insurance policy

Manage a range of unexpected veterinary bills with Medibank Pet Insurance and, for a limited time, you could earn either 8,000 Points or 3,000 Points* when you join an eligible policy.

Plus, if you already hold a Medibank or ahm Health Insurance Policy, you are eligible for a 10% discount on all Medibank Pet Insurance premiums.

How many Points can I earn?

Get 8,000 Points on a new Medibank Ultimate Care Pet Insurance Policy or 3,000 Points on a new Medibank Essential Insurance Policy taken out before 31 Jan 2023 with a minimum annualised premium of $200 (post any discounts being applied). Offer not valid for Velocity members who hold or have held a Medibank Pet Insurance Policy in the last 12 months.

Velocity Members who take out multiple Pet Insurance Policies are eligible for a 5% discount on the premium for each subsequent policy.

Get a quote

Policy Type	Velocity Points
Ultimate Pet Care	8,000 Points
Essential Pet Care	3,000 Points

How to get your Points

Get your quick quote online. Enter promo code VELOCITYPET by 31 Jan 23. T&Cs apply^.
Purchase the product that's right for you and your pet.
You will receive your Points when you have held your cover for at least 90 days.

T&Cs, limits, exclusions and eligibility criteria apply. Offer not valid for members who currently hold or have held a Medibank Pet Insurance Policy in the last 12 months. Policy start date must be on or after 8 December 2021.

Why choose Medibank Pet Insurance

Up to 80% back

Receive up to 80% back on eligible vet bills based on your level of cover¹.

Choose your own vet

With Medibank Pet insurance, you can pick any vet to treat your pet².

Annual benefits

Annual benefit limits from $4,000 – $15,000 based on your level of cover.

Policy Discounts

5% off for any additional pets covered. Plus Medibank health members save 10%.

*This is a brief summary only - for full terms and conditions, limitations and exclusions, please read the Product Disclosure Statement (PDS) for full details.

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Join today and start earning Points on the things you do everyday.

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Medibank Cyber Incident

Please visit https://www.medibank.com.au/health-insurance/info/cyber-security/ for important information and latest updates about the recent cyber incident at Medibank.

Find out more

FAQs

To be eligible you must:

Be a member of the Velocity Frequent Flyer program. Not a Velocity member? Join here.

Purchase a Medibank Pet Insurance policy with a minimum annualised premium of $200 (post any discounts being applied) between (and including) 8 December 2021 - 28 February 2022.

Be a new Medibank Pet Insurance customer who does not currently hold or has not held a Medibank Pet Insurance Policy in the last 12 months.

Quote promo code VELOCITYPET and enter your Velocity membership number at time of joining.

To receive your Velocity Points (refer to FAQ “How many Velocity Points can I earn on my Medibank Pet Insurance Policy), eligible members must hold the same eligible product for 90 continuous days from the policy purchase date and the policy must be active, not suspended or in arrears for Velocity Points to be awarded. Please allow an additional 10 business days after the 90-day holding period for Velocity Points to be awarded.

Not valid with any other pet insurance offer except for the following:

Velocity Members who take out multiple Pet Insurance Policies are eligible for a 5% discount on the premium for each subsequent policy. Discount will be automatically applied during the quote process.

Velocity Members who currently hold a Medibank or ahm Health Insurance Policy are eligible for a 10% discount on Medibank Pet Insurance premiums. To receive the discount, Velocity Members must provide their Medibank or ahm member number during the quote process.
Eligible Velocity Points are issued based on cover level, as follows:

15,000 Points for Ultimate Pet Care

7,000 Points for Essential Pet Care

7,000 Points for Emergency Pet Care

Please note, Points are awarded within 10 business days after holding the product for 90 continous days from purchase.
You must hold your Medibank Pet Insurance policy for 90 continuous days from the policy purchase date. Please allow an additional 10 business days after the 90-day holding period for Velocity Points to be awarded.
You will not be eligible to receive Velocity Points. You must hold the same policy for 90 continuous days from the policy start date.
You will not be eligible to receive Velocity Points. You must hold the same policy for 90 continuous days from the policy start date.
You will not be eligible to receive Velocity Points. You must hold the same policy on the same plan for 90 continuous days from the policy purchase date.
This creates two policies, one for each of your pets. Depending on the level of cover selected you will earn Points on both policies. See FAQ “How many Velocity Points can I earn on my Medibank Pet Insurance Policy”.
When purchasing your new Medibank Pet Insurance policy via the Medibank website you will need to enter the promo code VELOCITYPET and enter your Velocity Frequent Flyer membership number into the field provided.

When purchasing your new Medibank Pet Insurance policy in store, over the phone, web or text chat, please quote the Velocity offer to the Medibank representative who will collect your Velocity membership number.
Please ensure the details you have entered match your Velocity account. If you are still experiencing issues, please contact the Velocity Membership Centre for assistance on 13 18 75.
Only one Velocity membership number can be linked per policy and it must be the Velocity membership number of the primary policy holder.
Please check that you provided your Velocity Frequent Flyer membership number at the time of purchase, are an eligible customer, have paid your policy premiums by each due date, and your pet insurance policy has not been cancelled, changed or refunded for 90 days from the policy purchase date plus up to 10 business days for Points to be awarded to your account. If you have not received your Points and have met all eligibility criteria, please contact Medibank on 132 331.

^Terms and Conditions

*Offer starts 12.01am AEDT 01 February 2023 and ends 11.59pm AEDT on 30 November 2023 (Promotion Period). Available to new Medibank Pet Insurance customers who are a current member of the Velocity Frequent Flyer program (Velocity member) and purchase a new Ultimate Pet Care or an Essential Pet Care policy during the Promotion Period with a minimum annualised premium of $200 (post any discounts being applied) (Eligible Policy). Offer not valid for Velocity members' existing Medibank Pet Insurance Policies, or those who have held Medibank Pet Insurance in the last 12 months. Must use promo code VELOCITYPET and enter their valid Velocity member number at the time of taking out the Eligible Policy during the Promotion Period. Must hold the same Eligible Policy for 90 continuous days from the purchase date and the policy must be active, not suspended or in arrears for Velocity Points to be awarded. Velocity membership, Points redemption is subject to the Velocity member Terms and Conditions, as amended from time to time. Offer subject to the terms and conditions of the Medibank Pet Insurance policy.

If the eligibility criteria are met, the following Eligible Velocity Points will be issued based on the Medibank Pet Insurance cover level purchased during the Promotion Period, as follows:

8,000 Points for Ultimate Pet Care
3,000 Points for Essential Pet Care

Please allow an additional 10 business days after the 90-day holding period for Velocity Points to be awarded. Not valid with any other pet insurance offer (including but not limited to the Medibank and ahm employee discounts), except for the following:

Velocity Members who take out multiple Pet Insurance Policies are eligible for a 5% discount on the premium for each subsequent policy. Discount will be automatically applied during the quote process.
Velocity Members who currently hold a Medibank or ahm Health Insurance Policy are eligible for a 10% discount on Medibank Pet Insurance premiums. To receive the discount, Velocity Members must provide their Medibank or ahm member number during the quote process.

Medibank Pet Insurance is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, is arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and is promoted by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089 and Velocity Frequent Flyer Pty Ltd ABN 60 601 408 824, AR 1239355. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing. PDS and Target Market Determination available at medibank.com.au/pet-insurance.

¹Subject to applicable annual limits, sublimits and excess payments. For our Ultimate and Emergency Pet Care products, you can claim up to 80% of eligible vet costs. For our Essential Pet Care product, you can claim up to 70% of eligible vet costs.

²Licenced Australian Vets only, other than yourself.