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TRAVEL WITH YOUR PET

We know pets are part of the family and that’s why we are the only Australian frequent flyer program that allows you to earn Velocity Points in one of three simple ways on your pet's travel and care needs.

EARN VELOCITY POINTS when travelling with your pet

Points earned per one-way Virgin Australia flight

When travelling with a cat or dog on a Virgin Australia domestic flight, you will earn a minimum of 300 Points per pet carrier for each flight sector flown1 on top of your normal Virgin Australia Point earn rate. The number of Velocity Points you earn when flying your pet is based on your Velocity membership status2.

To earn Points, you must be travelling with your pet on the same flight and your Velocity membership number must be added to your booking. 

STATUS 1 PET CARRIER 2 PET CARRIERS (MAXIMUM)
Red 300 Points 600 Points
Silver 450 Points 900 Points
Gold 525 Points 1,050 Points
Platinum 600 Points 1,200 Points

Your pets' flight must be booked by calling the Guest Contact Centre on 13 67 89.

For more information please visit Special Assistance - Pets.

alternatively, earn WITH OUR PARTNER JETPETS

Take the stress out of moving your pet, plus earn 3 Points per $1 spent when your pet is booked through Jetpets to travel domestically or internationally with Virgin Australia, either with you or unaccompanied3. 

Jetpets are Australia's leading pet travel experts and their team of pet travel consultants, vets and pet handlers understand that pets are part of the family. Jetpets provide transport solutions for people moving their pets locally, interstate and internationally.

Find out more

EARN VELOCITY POINTS ON PET INSURANCE

Look after them and protect yourself. First to offer cover for puppies and indoor cats, Petinsurance.com.au offers pet insurance cover tailored to you – and your pet, so you won’t pay for cover you don’t need. Receive 3 Velocity Points per $1 spent on the first year of cover when you purchase with Petinsurance4.  Never choose between the family holiday or your pet’s wellbeing again.

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pet travel Terms and Conditions

  • 1. Points will not be earned for unaccompanied pets, the international transportation of pets, or Service dogs that travel in the cabin of the Virgin Australia flight. Points will be awarded for a maximum of two pet carriers per booking. Pets will be carried in accordance with the member Terms and Conditions. Points will not be earned for unaccompanied pets, the international transportation of pets or Service dogs that travel in the cabin of the Virgin Australia flight. Points will be credited to the member travelling with the pet within 14 days after completion of travel.

    2. Points bonuses are earned in addition to the base Points earned. Base Points means the minimum number of Points which would be earned for an eligible activity or transaction by all members, irrespective of Velocity membership level.

  • 3. Velocity Frequent Flyer members will earn 3 Points per $1 spent. Velocity Points are earned on the air component of Jetpets bookings where the pet is travelling on Virgin Australia aircraft only. Members should allow 5 working days from the date of travel for Points to be awarded to their account. To earn Velocity Points, you must be a Velocity member and the pet travel must be booked in your name.

  • 4. Members earn a standard rate of 3 Velocity Points per $1 spent on premiums paid during the first year of the policy, regardless of payment frequency. Existing policy holders are ineligible to earn Points and can only earn Points upon policy renewal. Points will appear in a members account within 37 days of premium payment allowing for cooling off period. Petinsurance.com.au is general insurance issued by the insurer The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); is promoted by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL); is distributed by Velocity Frequent Flyer Pty Ltd (ACN 601 408 824) (Velocity); and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL is an authorised representative of PetSure. PIPL will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any - ask PetSure for more details. Any advice provided is general only, has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Consequently, before acting on this information, you should consider the appropriateness of this information having regard to your objectives, financial situation and needs. You should obtain and consider the product disclosure statement (PDS) in deciding whether to acquire or continue to hold Petinsurance.com.au Pet Insurance. To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption subject to member Terms and Conditions. Velocity Points available to new Petinsurance.com.au policy sign-ups only. Terms and Conditions, waiting periods and exclusions apply.