Redeem Velocity Points

As a Velocity member, you can redeem your Velocity Frequent Flyer Points for flights across the Virgin Australia Domestic and International network.
You can also book a Reward Seat on our network of Partner Airlines - why not splash out with a business class upgrade?

If online shopping is more your vibe, use your Points at the Velocity Reward store or Velocity Wine Store by Laithwaites.

The choices go on and on and on.
So what are you waiting for? Redeem your Points today.

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    Redeem with Virgin Australia

    Book a Reward Seat or an Any Seat using your Velocity Points. You can also use your Points for an upgrade to Business Class

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    Redeem with travel partners

    Book a Reward Seat with our Partner Airlines or use your Points for car hire or hotel stays

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    Redeem shopping online

    Perhaps a toaster is more your thing. Use your Points on items at the Velocity Reward store.

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    It's 5 o'clock somewhere!

    Be it a drop of red, or something stronger. Redeem your Points at the Velocity Wine Store by Laithwaites

Where can your Points take you?

Where can your Points take you?

Discover Australia and the world within our Velocity App -  pin your favourite destinations and find out how to get there on Points. We’ll help you track your Points balance toward your next Reward Seat redemption. Before you know it, your next holiday could be on Points.

Where will your Points take you?

Pin a trip
  • Reward Seats or Any Seats

    As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. Rewards Seats start from 7,800 Points¹, plus taxes, carrier charges and fees.

    Find out more
  • Flight upgrades with Virgin Australia

    If you're travelling on an eligible fare class, you can use Points to upgrade into Business Class on Virgin Australia Domestic Flights. 

    Flight Upgrades with Points start from 4,900 Points2

    Find out more

 For more information on travelling during COVID-19 and how we're making flying more flexible visit our COVID-19 information hub to find out more.

Our top picks for Redeeming Points for Reward Seats

In need of a holiday? See our top picks for where to use your Velocity Points on Reward Seats with Virgin Australia

Redeem Points for Car & Hotel Stays

  • Use Points for Car Hire with Europcar

    Redeem Points or use a combination of Points + Pay with Europcar via our direct online booking system, and pick up a vehicle in Australia, New Zealand, Great Britain, France, Italy, Portugal, Germany, Spain, Belgium, or Switzerland6

    Hire now
  • Use Points for Hotel Stays

    Use your Velocity Points to redeem your next hotel stay or use a combination of Points + Pay to cover the difference. You’ll also earn 3 Points per $1 on any cash component of your booking. Minimum of 4,000 Points required7

    Stay now

Redeem Points shopping online at the Velocity Reward Store

Redeem Points shopping online at the Velocity Reward StorePurchase thousands of products and gift cards from the Velocity Rewards Store. Choose products from popular brands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield and many more.

Shop now

International Redemptions

Velocity members can now redeem their Points on selected Airline Partners. Available routes and travel dates vary by airline.

It is your responsibility to ensure you meet the current COVID-19 travel regulations for your departure point, destination, and any transit points– please visit Virgin Australia COVID hub  

Find out more

Get inspired with View by Velocity


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Unlike other frequent flyer programs, it's free to be a Velocity member. Anyone of any age can sign up.
Join today and start earning Points on the things you do everyday.

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Terms and Conditions:

1. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.

2. View UpgradeMe Points Terms and Conditions.

5. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 19 May 2022.

6. Car Rental Rewards are governed by Europcar's standard Rental Terms and Conditions applicable to the booking. You must be a Velocity Member to redeem Points for Car Rental Rewards with Europcar.  All redemptions are non-refundable and name changes are not permitted. Car Rental Rewards can only be booked via cartrawler.virginaustralia.com. The actual Points required will vary depending on the car type, time of booking and date for which the booking is mad. Redemption levels are subject to change at the discretion of Virgin Australia. Additional costs, such as prepaid fuel, damage liability reduction options, additional kilometres, baby seats and GPS units are not included and must be paid at the time of collection of the vehicle. Changes to Car Rental Reward bookings can only be made by contacting Cartrawler directly on 02 8015 2643, and must be made at least 24 hours prior to the start date of the rental. Any changes made less than 24 hours prior to the start date of the rental (including not collecting the vehicle) will result in your Points being forfeited. If you wish to change your rental to a smaller class of vehicle then any Points difference will be forfeited.  Velocity Membership and points earned and redemption is subject to the Member Terms and Conditions Velocity, as amended from time to time.

7. Ascenda Hotel Redemption:

  • Online Hotel Rewards are facilitated by Velocity's partner Ascenda Loyalty Pte. Ltd. ("Ascenda"). All bookings are subject to Ascenda's Terms and Conditions and Privacy Policy.
  • You must be a Velocity Member to redeem Points for hotel stays with Ascenda. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time. If you are booking a room for someone else, please ensure the passport presented on check-in matches the guest name you indicate when you confirm your booking.
  • All redemptions are non-refundable, non-changeable and name changes are not permitted. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. hotels.velocityfrequentflyer.com
  • The minimum Points required to make a booking for a hotel stay with Ascenda is 4,000 Velocity Points. The actual Points required vary depending on the hotel, time of booking and date for which the booking is made. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer.
  • You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid at the time of hotel check-out.
  • Where cash is used as part payment for the hotel room, Members earn 3 Points per AUD spent.