Redeem Points for flights & upgrades
Redeem Points for flights & upgrades
As a member, you can redeem your Velocity Points to book Domestic or International flights with Virgin Australia and any of our airline partners.
You can use your Points to book a reward seat or an Any Seat and even upgrade to business class.
Our top picks for Redemptions
Choose the many ways to redeem
More on flights and redemptions
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Use Points to Upgrade
Find Out MoreIf you're travelling on an eligible fare class, you can use Points to upgrade into Business Class on Virgin Australia Domestic Flights.
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Use Points for Rewards Seats or Any Seats
Find Out MoreVelocity members can now book using their Points for International Reward Seats on selected Airline Partners. Rewards Seats start from 7,800 Points¹, plus taxes, carrier charges and fees.
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Use Points to Redeem Internationally
Find Out MoreVelocity members can now redeem their Points on selected Airline Partners. Available routes and travel dates vary by airline.
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Terms and Conditions:
1. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.
2. View UpgradeMe Points Terms and Conditions.
5. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 19 May 2022.
6. Car Hire:
Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. All bookings made through this platform are subject to Rocket Travel terms and conditions.
You must be a Velocity Member to redeem Points for car hire. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the driver’s name you indicate when you confirm your booking. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Partial refunds of Points are not available. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. The actual Points required vary depending on the vehicle, rental brand, rate type, time of booking and date for which the booking is made. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Any additional direct payments required at time of pick up, are not included.
7. Hotel:
Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. All bookings made through this platform are subject to Rocket Travel terms and conditions.
You must be a Velocity Member to redeem Points for hotel stays. Please ensure the passport or photo-id presented on check-in matches the guest’s name you indicate when you confirm your booking. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Partial refunds of Points are not available. The minimum Points required to redeem a hotel stay via Rocket Travel Hotels is 2,000 Velocity Points. The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid directly to the hotel.