Important Information - Find out more on whether you were eligible for the Status extension.
What are Status Credits and Eligible Sectors?
Status Credits help determine your Velocity membership level – Platinum, Gold, Silver and Red. They are different to Velocity Points in that they can only be earned in a few ways. The more Status Credits you have, the higher your membership tier. Each Status Credit you earn is valid for 12 months.
An Eligible Sector is any flight that begins with a VA flight number and does not include Reward Seats. You will need to have earned the required amount of Status Credits and flown the minimum Eligible Sectors in order to maintain or upgrade your Velocity membership.
You can find your Status Credit and eligible sector balance in My Velocity and in the Velocity app.
Velocity Status Level and Benefits
There are four levels of Velocity membership that determine the benefits you receive when you travel. When you first join the program, your default membership status is Red (entry level). From there, you can upgrade to Silver, Gold, and then Platinum.
As a Platinum, Gold or Silver Velocity member, you will receive all the benefits you expect from a world-class global frequent flyer program, plus a unique range of benefits tailored with our Platinum and Gold Velocity members in mind. The higher your level of membership, the greater the benefits you will receive.
The Benefits Of Member Status
✓ Receive access to member only offers with our 200+ partners
✓ Use Points to book Reward Seats, upgrade your flight and more
✓ Family Pool your Points and Status Credits
✓ International Priority Check-in and Boarding
✓ 2 single entry passes to access Virgin Australia Domestic Lounge
✓ 50% Points bonus, on top of the base Points earned, when travelling with Virgin Australia1
Transfer your reward points to Velocity and get up to 40% bonus Velocity Points. Plus receive 50 Status Credits on your first transfer of the equivalent of 50K Velocity Points transferred from each eligible partner*.
*Transfer from participating partners by 30 November 2020. Min points transfer, exclusions and T&Cs apply.
You can earn Status Credits whenever you fly on eligible flights with Virgin Australia and our network of airline partners. The number of Status Credits you earn will depend on the distance flown, airline booked and eligible fare class.
Learn more about Virgin Australia and our partner airlines and the number of Status Credits you can earn.
An Eligible Sector is any flight that begins with a VA flight number and does not include Reward Seats.
For example, if you were to book a one-way Economy Freedom Fare with VA flight number from Sydney to Melbourne you will earn 25 Status Credits and 1 Eligible Sector.
If you were to book a one-way Economy Freedom Fare with a VA flight number and operated by Etihad Airways from Sydney to Paris via Abu Dhabi you would earn 140 Status Credits in total. 80 Status Credits would be earned on the Sydney to Abu Dhabi sector and 60 Status Credits on the Abu Dhabi to Paris sector. Plus 2 Eligible Sectors.
Boost your Status Credits balance by earning Status Credits everyday.
Earn Status Credits when you shop by using your linked Flybuys card at Coles, Coles Online, Liquorland or First Choice Liquor Market3.
Sign up the whole household to Family Pooling – that’s two family members over 18 and up to four under 18 who all live at the same address - and work together to accrue Velocity Points and Status Credits when you travel.
Status Credits and Eligible Sectors are valid for 12 months from the date they are earned, and our daily status review means that once you reach the required number of Status Credits and Eligible Sectors, you will be upgraded. Please allow up to 2 weeks after the end of each calendar month for Status Credits through a linked Flybuys membership to be credited.
Your Status Credit balance can be found in your My Velocity account.
We assess memberships on a daily basis to determine whether you are eligible for a membership upgrade.
You will be automatically upgraded to the next level of membership as soon as your Status Credit and Eligible Sector balances reach the required number to upgrade. Once you upgrade to the next level of membership, you will enjoy your new benefits for a period of 12 months.
The table shows the number of Status Credits and Eligible Sectors required to upgrade to the next level of membership:
250 Status Credits
500 Status Credits
1000 Status Credits
2 Eligible Sectors
4 Eligible Sectors
8 Eligible Sectors
Maintain your member Status level
Once you upgrade to a higher level of membership, you will have 12 months (from the day of your upgrade to your new Review Date) to achieve the required number of Status Credits and Eligible Sectors to maintain your membership.
The table shows the number of Status Credits and Eligible Sectors you need to earn within your 12 month benefit period to maintain your membership:
200 Status Credits
400 Status Credits
800 Status Credits
2 Eligible Sectors
4 Eligible Sectors
8 Eligible Sectors
If you do not earn the required number of Status Credits or travel the required Eligible Sectors, you will move down a level of membership.
Status Credits and Eligible Sectors are valid for 12 months from the date they are earned
With our daily status review, you could quickly upgrade if you reach the required number of Status Credits and Eligible Sectors. Please note for Status Credits earned through a linked Flybuys membership, allow up to 2 weeks after the end of each calendar month for your Status Credits to be credited.
Your Status Credit balance can be found under My Velocity.
1. Receive a 50% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights. For Trans Tasman and International Short Haul flights purchased from 1 August 2018 for travel from 28 October 2018 Points bonus will be calculated on base Points earned rather than miles flown.
2. Platinum members are entitled to four complimentary fare upgrades per year from a Freedom fare to a Business Class seat on Domestic, Trans Tasman or International Short Haul flights marketed and operated by Virgin Australia. See Velocity membership Terms and Conditions for more information.