Transferring your altitude points
into Velocity Points

Westpac Transfer Rate - One Time Transfer2,4
3 Altitude points = 1 Velocity Point
(Minimum of 3,000 Altitude Points, with additional increments in multiples of 600 Altitude points at a time)1.

Transfer now

Wetspac Transfer Rate - Auto Redemption2,3
2 Altitude points = 1 Velocity Point
(Once you opt into to Auto Sweep your existing Altitude points will be transferred to Velocity Points at the rate of 2 Altitude points to 1 Velocity Point. All Altitude points you earn thereafter will automatically transfer across each month to Velocity3. There no minimum transfer with Auto Sweep).

Set up now

Eligible cards

Take a look at our credit card options below. If your card is listed, you can transfer your existing Altitude points to your Velocity account today2,3,4.

  • Westpac Altitude
  • Westpac Altitude Platinum
  • American Express® Westpac Altitude Platinum Card 
  • Westpac Altitude Platinum Plus
  • Westpac Altitude Black
  • American Express® Westpac Altitude Black Card
  • Westpac Altitude Business
  • Westpac Altitude Business Gold
  • Westpac Altitude Business Platinum

How to transfer

You can convert the points earned on your eligible Westpac credit cards to Velocity Points by transferring from your Westpac account4, or by setting up Auto-Redemption3, which will automatically transfer your accumulated Atitude points balance to your nominated Velocity account on your credit card statement date each month.

Altitude Points earned through the American Express Westpac Altitude Card can be transferred to Velocity Points through altituderewards.com.au. For more information and transfer rates from Altitude Points to Velocity Points, please visit altituderewards.com.au.

If your Velocity membership number is not already registered with Westpac, you can do this online in your account, or by calling 1300 887 820.

  • Step 1: Visit the Altitude Rewards website

    Step 2: Select Velocity on the Redeem Points page

    Step 3: Choose the Transfer now option for a one off transfer of Altitude points to Velocity Points

    Step 4: Log in to your Altitude Rewards Account and then enter the quantity of points to transfer (a minimum 3,000 Altitude points is required to transfer, with additional increments in multiples of 600 Altitude points at a time).

    Step 5: Enter your Velocity Frequent Flyer number and select Send.

    Transfer now

  • Step 1: Visit the Altitude Reward website

    Step 2: Select Velocity Auto-Redemption on the Redeem Points page

    Step 3: Choose the Set up Auto-Redemption option in order to automatically transfer your Altitude points to Velocity Points upon each statement cycle

    Step 4: Log in to your Altitude Rewards Account and enter your first name, last name and Velocity membership number, and then select Set up Auto-Redemption.

    SET UP now

    1. Credit card applications are subject to Westpac’s normal lending criteria. Terms and conditions and fees and charges apply and are available on request at any Westpac branch or via westpac.com.au. The features of the Altitude Card may change. Altitude Cards are issued by Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. All Velocity Points redemptions with Velocity Frequent Flyer are subject to availability, which may be limited and to the Velocity Membership Terms & Conditions. Individuals must be an Altitude cardholder and Velocity Member. The earning and redemption of Altitude Points is subject to the Altitude Rewards Terms and Conditions. These Terms and Conditions set out when you do not earn Altitude Points, including on cash advances. Membership of Velocity is the cardholders' responsibility and is subject to the Velocity Membership Terms & Conditions as amended from time to time, available at Velocity website. To redeem Altitude Points, the cardholder must register (by calling 1300 887 820 or at altituderewards.com.au) their Velocity Membership Number prior to their first redemption. Subsequent transfers can be done over the phone or online. The redemption of Points will be administered solely by Westpac Altitude and will take 3 business days for your new Velocity Points to reach your Velocity Membership Account from the date of redemption. Once Altitude Points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms & Conditions and cannot be reversed.
    2. American Express Westpac Altitude Cards are issued and administered by American Express Australia Limited ABN 92 108 952 085, Australian Credit Licence No. 291313. ®Registered Trademark of American Express Company. Credit approval criteria, interest, fees and charges apply. American Express will pay a monthly commission to Westpac in relation to your account. As the commission is dependent on all American Express Westpac Altitude customers’ use of their Cards, the amount is not ascertainable. Fees or charges in relation to this Card are only payable to American Express, not Westpac. Altitude Points: The earning of Altitude Points and bonus Altitude Points using an American Express issued Altitude Card is subject to the American Express® Westpac Altitude Cards Points Terms and Conditions available at americanexpress.com/australia/altitude-points-t&c Redemption of Altitude Points is subject to the Altitude Rewards Terms and Conditions available at altituderewards.com.au. You may not be able to redeem Altitude Points if your Card account is in arrears for 2 consecutive statement cycles and in other circumstances. Eligible purchases do not include cash advances, interest, balance transfers, fees and charges for traveller’s cheques and foreign currencies. For the full list of exclusions, please refer to the American Express Westpac Altitude Cards Points Terms and Conditions available at americanexpress.com/australia/altitude-points-t&c. Government: Merchants classified as "government" include the Australian Taxation Office, the Australian Postal Corporation (Australia Post), federal/state and local government bodies.

    3. Velocity Auto-Redemption: Set up Velocity Auto-Redemption via altituderewards.com.au online or by calling 1300 887 820. For Westpac Altitude Cards: Once set up, each month your entire accumulated Altitude Points balance will be transferred to your nominated Velocity Frequent Flyer Account on your credit card statement date. All transfer of points will occur on your statement date. For American Express Westpac Altitude Cards: Once set up, each month your entire accumulated Altitude Points balance will be transferred to your nominated Velocity Frequent Flyer Account. The transfer of points will occur up to 3 business days after the date your accrued Altitude Points are transferred to your Altitude Rewards Account each month, which can take up to 10 business days in line with the American Express Westpac Altitude Cards Points Terms and Conditions. For Velocity Auto - Redemption on both Westpac Altitude Cards & American Express Westpac Altitude Cards: For Velocity Auto-Redemption on both Westpac Altitude Cards & American Express Westpac Altitude Cards: A minimum of 6 Altitude Points is required before points can be transferred. You will receive 1 Velocity Point for every 2 Altitude Points. Please allow 3 business days for the Velocity Points to appear in your Velocity Account. You must be a Velocity member to redeem Altitude Points for Velocity Points and your name, as it appears on your Velocity Account, must match the primary cardholder’s name on your Altitude Rewards account. Velocity Auto-Redemption is a variation to the Altitude Rewards Terms and Conditions and allows you to automatically convert your Altitude Points to Velocity Points for less than 3,000 Altitude Points. The redemption of Altitude Points is otherwise subject to the Altitude Rewards Terms and Conditions. You will not receive points if your card account is in arrears for 2 consecutive statement cycles and in other circumstances. Once Altitude points have been transferred, they are governed by the Velocity Membership Terms and Conditions and cannot be reversed.

    4. Transfer one time: A minimum of 6 Altitude points is required before points can be transferred. You will receive 1 Velocity Point for every 3 Altitude points. Please allow 3 business days for the processing of the tranfers. You will not receive points if your card account is in arrears for 2 consecutive statement cycles and in other circumstances. Once Altitude Points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms and Conditions and cannot be reversed. Velocity membership and the earn and redemption of Velocity Points is subject to the Member Terms and Conditions, available at velocityfrequentflyer.com, as amemded from time to time.