Discover Velocity's Family benefits

Velocity members receive a range of exciting Family benefits like our exclusive Family Pooling benefit,  the ability to transfer Points to family members, or  membership Parental Pause for Platinum, Gold and Silver members.

Our Platinum and Gold Velocity members also have access to additional benefits that will make travelling with the family more rewarding than ever.

Family Points Pooling

Family Points Pooling is an exclusive Velocity benefit that allows members to pool either their Velocity Points or their Points plus Status Credits with family members living at the same address. 

A Family Pool can consist of a maximum of six family members (including the beneficiary).

Why Family Pool your Points?

Family Points Pooling is the best way to fast-track your Points and Status Credit balance. Every time a pooled family member flies and/or earns with a Velocity program partner, their Velocity Points (or Points and Status Credits) will be transferred automatically to the primary beneficiary's account. 

Not yet a Velocity member? Join now.

FAQs

How to set up family Points Pooling

  • Decide who will be the beneficiary of the Points or the Points and Status Credits and grab their Velocity membership number.
  • Log in to your Velocity account and navigate to Family Pooling in to My Velocity.
  • Follow the three easy prompts to confirm the details of your Family Pooling. It’s so easy to do; even a kid could set it up!

Family Points transfers

Share the love with Points

Transfer Points from your Velocity account to the account of an eligible family member up to four times per membership year. You can transfer between 5,000 and 125,000 Points each time.

Parental pause for parental leave

Expecting a new addition to your family?

You can pause your Platinum, Gold or Silver membership for six months and pick up where you left off with your membership level intact.

Membership Pause applies to the membership level and does not apply to Points and Status Credits.

Members who are approved for Membership Pause can continue to earn and redeem Points and Status Credits, and existing Status Credits will continue to be removed from their membership account, once Status Credits reach their 12 month validity.

All members are entitled to apply for a Membership Pause for Parental Leave once for each child, up until that child reaches the age of two years. There may be up to two member parents on Membership Pause for Parental Leave, for the same child, at any one time.

See Membership Pause for Parental Leave Terms and Conditions.

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To apply for a Membership Pause, members should call the Membership Contact Centre and may be required to provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor's certificate; a birth certificate; or an adoption or foster parent registration.

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Additional Benefits for Platinum and Gold Members

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    Guaranteed Economy Reward Seats for an Annual Family Trip

    As a Platinum or Gold Velocity member, you can use your Velocity Points for a family trip for four each year. If you can’t find your desired Economy Reward Seats at least 6 months before your travel date, we guarantee to find them for you - meaning you’re guaranteed your annual family holiday at Economy Reward Seat pricing every year. Platinum members can redeem their Points to hundreds of destinations worldwide1, while Gold members can redeem Points to any Australian destination.

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    Companion Gold and Platinum Membership

    Did you know that Platinum members have the potential to share their Velocity benefits and rewards with a friend or family member? Earn an additional 500 Status Credits on top of the Status Credits required to maintain Platinum within your 12 month membership period, and you will be able to gift a Gold membership to a companion of your choice. Earn an additional 1,000 Status Credits on top of the Status Credits required to maintain Platinum within your membership period and you'll be able to gift Platinum membership to a companion of your choice2.

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    Family-friendly Lounge Access

    Platinum members can invite up to three additional guests into the Virgin Australia Lounge, while Gold members can invite one additional guest.  Both Platinum and Gold members can also be accompanied by up to two children under the age of 12.