Important information: Please be aware that from 5 August 2020, Tigerair Australia redemption will no longer be available. International flight redemptions are unavailable for the time being.

Use your Velocity Points for flights

Have Points you want to use for flights? You can use your Velocity Points to book flights, flight extras, flight upgrades and more with Virgin Australia and participating partner airlines.

We understand if you need to make changes to your existing redemption booking or can no longer travel.

We’ll waive fees for any changes you make until 31 January 2021, or the date you travel (whichever is earlier), for redemption bookings made on or after 15 May 2020.

Plus, if you cancel your flight before 31October 2020, we’ll refund your Points/cash in full to the original form of payment (except for any booking or credit card fees).

If Virgin Australia cancels your flight and a suitable alternative is not available, we’ll refund your Points/cash in full to the original form of payment (except for any booking or credit card fees) regardless of the cancellation date.

All other rules of the fare purchased will apply.

Change fees waived

If you book a redemption seat between 15 May 2020 and 31 January 2021, we’ll waive fees for any changes you make before 31 January 2021.

Find out more

Book with confidence

If you cancel your flight before 31 October 2020, for a booking made between 15 May 2020 & 31 October 2020, we’ll refund your Points/cash in full to the original form of payment (except for any booking or credit card fees).

Find out more

Safety and hygiene remains paramount

Virgin Australia has implemented additional cleaning and hygiene measures. Find out what we’re doing to help you feel more comfortable when flying.

Find out more

Sale Extended! Save 30% off Business Class Reward Seats

Redeem Points for travel on Virgin Australia domestic flights to some of our most popular Australian destinations* and save 30% off the Points required to redeem for Business Class Reward Seats. Book by 22 November 2020 for travel until 31 December 2020. ^T&Cs apply

Book now

Reward Seats

The best value redemption

You can redeem your Points for flights to destinations worldwide. With a low Points price and award-winning availability, Reward Seats offer the best value for your Velocity Points.

Reward Seats include everything you can expect from a Virgin Australia flight - including checked baggage, complimentary food and beverage and more.

Booking early is recommended as this redemption option is subject to availability. 

Ways to Redeem:
  • Redeem Points online:
    Redeem your Points online for a Reward Seat on Virgin Australia domestic and international flights. You can also redeem your Points online for a Reward Seat on flights with the following select airline partners: Delta Air Lines, Etihad Airways*, Singapore Airlines*, SilkAir, Hainan Airlines and Hong Kong Airlines.
    *Excluding Reward Seats in First Class which can only be booked over the phone. 
  • Redeem Points over the phone
    Redeem your Points by contacting our Membership Contact Centre for a Reward Seat with any of our airline partners: Virgin Australia, Delta Air Lines, Etihad Airways, Singapore Airlines, SilkAir, Hainan Airlines, Hong Kong Airlines, Virgin Atlantic, Hawaiian Airlines, South African Airways4, Alitalia, and Capital Airlines.
Redeem online
How many Points do I need for a Reward Seat
  • Use our Mileage Calculator to determine the number of miles you will fly.
  • Select the airline partner you want to fly with below
  • Refer to the tables below to see the minimum amount of Points required for a given fare class
Mileage Calculator

While Rewards Seats are made available on most flights, availability is limited, in particular on international flights and within the business class cabin, due to the popularity of these services.

Velocity Points and Status Credits cannot be earned on Reward Seat bookings.

Reward Seat fare rules apply.

Redeem Points for Reward Seats

In need of a holiday? See our top picks for where to use your Velocity Points on Reward Seats with Virgin Australia

  • Sydney to Byron Bay

    13,300 Points

    Based on a one-way economy class Reward Seat, plus taxes, fees and carrier charges5

  • Brisbane to Whitsunday Coast

    15,900 Points

    Based on a one-way economy class Reward Seat, plus taxes, fees and carrier charges5

  • Perth to Broome

    18,100 Points

    Based on a one-way economy class Reward Seat, plus taxes, fees and carrier charges5
Redeem Points for other flights

Does your destination require a connecting flight?

  • Some destinations require a connecting flight, for example when flying from Sydney to New York, your journey might have you fly from Sydney to Los Angeles and then onwards from Los Angeles to New York.
  • The number of Points required for your Reward Seat will be higher if you take a break in your journey, between your connecting flights.
  • If there is no break in your journey the number of Points required for your Reward Seat will be based on the total miles between the two cities e.g from Sydney to New York this is 9,950 miles and 59,800 Points for a one way economy class Reward seat with Delta Air Lines.
  • If you decide to take a break in your journey, the number of Points required is calculated on a per sector basis. From Sydney to Los Angeles this is a 7,488 miles journey one way (44,800 Points for an economy class Reward seat with Delta Air Lines) and from Los Angeles to New York this is a 2,475 miles journey one way (22,300 Points for an economy class Reward seat with Delta Air Lines). This is a total of 67,100 Points.
  • A break in the journey for a purely Australian domestic itinerary (for example Perth to Cairns via Brisbane) occurs when onward travel does not take place on the same calendar day. For all other itineraries, including those containing a domestic to international connecting flight, a break occurs when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival.
  • A Reward Seat is also calculated on a per sector basis when there is a change in class of travel within the journey or when combining a journey that includes airlines located in different Reward Seat Points tables.

Steps to redeem a Reward Seat online

  • Select "Redeem online" below and log in using your Velocity membership ID and password
    (this step will be skipped if you're already logged in)
  • Enter your destination and travel dates in the flight booking engine.
  • Ensure Points + Pay is selected to view fare cost as Velocity Points
  • Select the "Reward Seat" fare from the available options
Redeem online

Any Seat

The choice is all yours

An Any Seat requires more of your Velocity Points overall but offers greater flexibility - meaning you can choose flights that suit your preferred travel times. So if you can't find a Reward Seat you want on a flight, book an Any Seat with Virgin Australia. This will allow you to get on the flight you want.

Any Seats are eligible to earn Velocity Points, Status Credits, Tier bonus Points and Eligible Sectors, which will help maintain or upgrade your Velocity membership level. When booking Eligible Domestic, Trans-Tasman and International Short Haul flights you will earn 5 Velocity points per $1 spent on the entire fare, not just the portion you are paying cash for. On International Long Haul flights you will continue to earn Points based on the fare class and miles flown.

Virgin Australia fare rules apply to an Any Seat flight booking. 

Redeem online

Steps to redeem Points for an Any Seat booking

  • Select "Redeem online" below and log in using your Velocity membership ID and password
    (this step will be skipped if you're already logged in)
  • Enter your destination and travel dates in the flight booking engine.
  • Ensure Points + Pay is selected to view fare cost as Velocity Points
  • Select the "Any Seat" fare from the available options
Redeem online

Points + Pay

Save on fares with Points + Pay

Looking to save some money off your next holiday? Reduce the price of your flight using Velocity Points. Every 2,500 Points you redeem with ‘Points + Pay’ allows you to reduce your fare by $157.

You can redeem a minimum of 2,500 Points per person, per flight sector. If you’re booking a return flight, or a journey with 2 flight sectors you can redeem a minimum of 5,000 Points.

Use the combination of Points and cash that suits your needs by moving our Points payment slider on check out. Bookings can be made on virginaustralia.com or via our Membership Contact Centre.

Bookings made using ‘Points + Pay’ are eligible to earn Velocity Points, Status Credits, Tier bonus Points and Eligible Sectors, which will help maintain or upgrade your Velocity membership level. When booking eligible Domestic, Trans-Tasman and International Short Haul flights you will earn 5 Velocity Points per $1 spent on the entire fare, not just the portion you are paying cash for. On International Long Haul flights, you will continue to earn Points based on the fare class and miles flown.

Virgin Australia fare rules apply to a ‘Points + Pay’ flight booking.

Book now

Helpful hint: Ensure to keep  ‘USE POINTS + PAY’ unticked when searching for a flight as this will present you with Any Seat Rewards and Reward Seats. 

Steps to book with Points + Pay

  • Go to - The Virgin Australia website and log into Velocity account
  • Search Flights -Select your flight time and fare type
  • Payment - Upon payment select payment type ‘Velocity Points’
  • Use Points + Pay - Use the slider to select the number of Points you want to use
Book now

Sale Extended! Save 30% off Business Class UpgradeMe Seats

Redeem Points for travel on Virgin Australia domestic flights to some of our most popular Australian destinations* and save 30% off the Points required to redeem for Business Class UpgradeMe Seats. Book by 22 November 2020 for travel until 31 December 2020.  ^T&Cs apply

Upgrade your flight
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Flight Extras

Want to use Points for flight extras like lounge passes, extra baggage, upgrades to Economy X and carbon offset? Enhance your Virgin Australia experience using your Points. 

Find out more
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Flight Upgrades

Want to enjoy all the benefits of Virgin Australia Business Class? Find out how to use your Points to upgrade your flight.

Find out more
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Virgin Australia Gift Cards

Share the gift of travel

Redeem your Points for a Virgin Australia gift card to share the gift of travel. Available in denominations of $50 and $100, Virgin Australia gift cards can be redeemed towards any Virgin Australia flight and selected Virgin Australia Holidays. Plus, flights or holidays purchased with a gift card are eligible to earn Velocity Points and Status Credits. T&Cs apply8.

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Compare our different flight redemption options

  Reward Seat Any Seat & Points + Pay
How many Points do I need? Use our mileage calculator and Reward Seat Points table to calculate the number of Points needed.   The number of Points needed will depend on the price of a cash fare. Every 2,500 Points you redeem reduces your fare by $15.7
Earn Velocity Points    
Earn Status Credits    
Earn Eligible Sectors    

Terms and Conditions:

1.      The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.

2.     Taxes, carrier charges and applicable fees start from $16.95 and are payable at the time of booking. These charges vary depending on carrier, city pair, fare class date and time of booking and are subject to change. Information correct as at 8 January 2020.

3.     Premium Economy is available on Virgin Atlantic, Delta Air Lines and Singapore Airlines.

4.     Services operated by Mango, SA Express or Airlink are unavailable for Reward Seat redemption.

5.  Taxes, fees and carrier charges are payable in addition to the points required, these are quoted at the time of booking and are subject to change.

6 .   Carrier charge quoted exclusive of GST. The carrier charge will attract the 10% Australian Goods and Services Tax (GST) an all-Domestic itinerary. GST is not payable on carrier charges for Australian Domestic flights as part of international bookings.

7.    The quoted Points discount is correct as at 22 January 2020 and redemption levels are subject to change at the discretion of Velocity Frequent Flyer.

8. See full T&C's for Virgin Australia Gift Vouchers and Gift Cards

^ Domestic Australia Business Class Reward Seats and UpgradeMe Points Sale:

^Domestic Australia Business Class Reward Seats and UpgradeMe Points Sale: On sale from 12:01am AEDT 8 September 2020 until 11:59pm AEDT 22 November 2020 unless sold out prior. Reward seats and UpgradeMe seats are subject to availability. For travel from 8 September 2020 until 31 December 2020.  30% discount applies to year round Business Class Reward Seat and UpgradeMe Point levels and cannot be used in conjunction with any other promotion. Discount does not apply to fees and taxes whether paid in Points or cash. Redemption bookings are available for travel from today to our most popular Australian destinations. View destinations and find out more. Due to Covid-19 Virgin Australia lounges are temporarily closed and we are continuing to assess their re-opening as travel restrictions ease. Inflight catering is currently limited to complimentary water and a snack. Complimentary meals and the purchase of additional food and drinks will not be available on board.

Discount is applied automatically at the time of booking. All fares are for instant purchase while Rewards Seats are made available on most flights, availability is limited and may not be available at peak times or on all flights. For operational reasons not all Business Class seats are made available for upgrades, this means that there may still be empty seats on departure. Velocity Points and Status Credits cannot be earned on Reward Seat bookings.

A checked baggage allowance is included in your fare. Add $40 or 5,200 Points for bookings made on the phone. Business Class Reward Seats include Taxes, fees and surcharges and payments made by debit/credit card are subject to a payment surcharge. Taxes, fees and surcharges can be paid with Points and are not eligible for Points earn. Changes and cancellations incur a fee. See Virgin Australia’s domestic Fees page for Business Reward Seats or Velocity Frequent Flyer Terms and Conditions for UpgradeMe. Name changes are not permitted. Itinerary changes made after 22 November 2020 will cause your discount to be lost. A fare difference payment may apply.  And Velocity Membership Terms and Conditions apply.

Check your fare rules for more information. Full terms and conditions at www.virginaustralia.com.