FLIGHT REWARD OPTIONS See more of the world for less with Velocity and use your Velocity Points to fly to over 600 destinations.

3 WAYS to USE YOUR POINTS ON FLIGHTS

REWARD SEATS
THE BEST VALUE Redemption

As a Velocity member, you can redeem your Points for flights to almost 600 destinations worldwide. And with a low Points price and award-winning availability, Reward Seats offer the best value for your Velocity Points. This means you can get to where you want for less.

Reward Seats include everything you can expect from a Virgin Australia flight – including checked baggage, complimentary food and beverage and more. Booking early is recommended as this redemption option is subject to availability. While Rewards Seats are made available on most flights, availability is limited, in particular on international flights and within the business class cabin, due to the popularity of these services.

HOW DO I REDEEM MY POINTS FOR A FLIGHT?

REDEEM POINTS ONLINE

Redeem your Points for a Reward Seat or an Any Seat on Virgin Australia domestic and international flights.
You can also redeem your Points for a Rewards Seat on flights with Delta Air Lines, Etihad Airways, Singapore Airlines, SilkAir, Hainan Airlines and Hong Kong Airlines 24 hours a day, seven days a week.

BOOK A FLIGHT

REDEEM POINTS BY CALLING

To redeem Points for a Reward Seat with any of our airline partners, Virgin Atlantic, Hawaiian Airlines, South African Airways, Alitalia and Capital Airlines including those available online, you can contact our Membership Contact Centre between 7:30am and 10:30pm AEDT, seven days a week.

FIND OUT MORE

How Many Points Do I Need FOR A REWARD SEAT?

1

Use our Mileage Calculator to determine the number of one-way miles in your tripSearch now

2

Select the airline partner you want to fly with below

3

Refer to the tables to see the minimum amount of Points required for a given fare class

Select an airline below to discover the Points you will need for a Reward Seat:

Virgin Australia, Virgin Atlantic, Alitalia and Delta Air Lines

One-Way Miles (Zone)	Economy	Premium Economy³	Business⁴	Plus applicable carrier charge
1-600 (1)	7,800	11,700	15,500	From 1 January 2019, Reward Seat bookings on: • Virgin Australia operated flights; and • Delta Air Lines operated and marketed flights between Sydney and Los Angeles, will incur a Virgin Australia Carrier Charge⁵.
601-1,200 (2)	11,800	17,700	23,500
1,201-2,400 (3)	17,800	26,700	35,500
2,401-3,600 (4)	22,300	36,700	49,500
3,601-4,800 (5)	27,800	44,700	59,500
4,801-5,800 (6)	34,800	53,700	71,500
5,801-7,000 (7)	39,800	62,700	83,500
7,001-8,500 (8)	44,800	71,700	95,500
8,501-9,500 (9)	54,800	83,700	111,500
9,501-15,000 (10)	59,800	95,700	127,500

The Points prices displayed below are the minimum Points required on the most direct routes. Where a one-way trip includes multiple flights and a stopover, change in cabin class or multiple airlines, the Points price required will be higher¹.

Taxes, fees and surcharges start from $16.95². To confirm the exact amount of Points, taxes, fees and surcharges payable, search for your route or contact our Membership Contact Centre

Virgin Australia Carrier Charge on Reward Seats booked from 1 January 2019 - 7 January 2020 (by route and cabin per sector in AUD) ⁵

Route	Economy	Premium Economy	Business
Domestic Australia⁶	$3.50	-	$5.50
Trans-Tasman	$3.50	-	$5.50
Short-Haul International	$25.00	-	$50.00
Between Australia and Hong Kong	$35.00	-	$50.00
Between Australia and Los Angeles⁷	$60.00	$145.00	$230.00
Between Sydney and Los Angeles (marketed and operated by Delta Air Lines)⁷	$60.00	$145.00	$230.00

Virgin Australia Carrier Charge on Reward Seats booked from 8 January 2020 (by route and cabin per sector in AUD)

Route	Economy	Premium Economy	Business
Domestic Australia^{^}	$10.00	-	$10.00
Trans-Tasman	$10.00	-	$10.00
Short Haul International	$35.00	-	$70.00
Between Australia and Hong Kong	$45.00	-	$98.00
Between Australia and Los Angeles⁷	$60.00	$145.00	$230.00
Between Sydney and Los Angeles (marketed and operated by Delta Air Lines)⁷	$60.00	$145.00	$230.00

Capital Airlines, South African Airlines, Etihad Airways, Hainan Airlines, Hong Kong airlines, Singapore Airlines, SilkAir and Hawaiian Airlines

One-Way Miles (Zone)	Economy	Premium Economy³	Business⁴	First⁸	PLUS applicable carrier charge
1-600 (1)	10,000	15,000	18,000	26,000	Reward Seat booking on Etihad Airways operated flights will incur an Etihad Airways Reward Seat Carrier Charge²
601-1,200 (2)	14,000	21,000	26,000	38,000
1,201-2,400 (3)	20,000	30,000	38,000	56,000
2,401-3,600 (4)	28,000	42,000	53,000	78,000
3,601-4,800 (5)	35,000	52,500	65,000	95,000
4,801-5,800 (6)	42,000	63,000	78,000	114,000
5,801-7,000 (7)	50,000	75,000	92,000	134,000
7,001-8,500 (8)	56,000	84,000	104,000	152,500
8,501-9,500 (9)	65,000	97,500	121,000	177,000
9,501-15,000 (10)	75,000	112,500	139,000	203,000

Etihad Airways Carrier Charge by cabin per sector in USD²

Passenger	Economy	Business	First
Adult, child or infant occupying seat	$50	$205	$300
Infant not occupying seat	$5	$20.50	$30

ANY SEATS
THE CHOICE IS ALL YOURS

An Any Seat requires more of your Velocity Points overall, but offers greater flexibility - meaning you can choose flights that suit your preferred travel times.

So if you can’t find the Reward Seat you want on a flight, book an Any Seat with Virgin Australia. This will allow you to get on the flight you want. Plus, with Any Seat, you’ll be eligible to earn Velocity Points, Status Credits and Eligible Sectors⁹, which will help maintain or upgrade your Velocity membership level¹⁰.

You can find out more on the differences between Reward Seats and Any Seats.

Redeem now

Virgin australia GIFT CARDs
Share the gift of travel

Redeem your Points for a Virgin Australia gift card to share the gift of travel. Available in denominations of $50 and $100, Virgin Australia gift cards can be redeemed towards any Virgin Australia flight and selected Virgin Australia Holidays. Plus, flights or holidays purchased with a gift card are eligible to earn Velocity Points and Status Credits. T&Cs apply¹².

SHOP nOw

SHORT ON POINTS TO GET TO YOUR NEXT REWARD?

Buy Points with Points Booster and get there sooner. T&C's apply.

BUY POINTS

Terms and Conditions

^{^}Carrier charge quoted exclusive of GST. The carrier charge will attract the 10% Australian Goods and Services Tax (GST) an all-Domestic itinerary. GST is not payable on carrier charges for Australian Domestic flights as part of international bookings.

General Terms and Conditions

1. The Points price for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points price is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.

2. Taxes, carrier charges and applicable fees start from $16.95 are payable at the time of booking. These charges vary depending on carrier, city pair, fare class date and time of booking. and Information correct as at 17 October 2018.

3. Premium Economy includes Virgin Australia International Long Haul, Virgin Atlantic, Virgin America Main Cabin Select and Singapore Airlines.

4. Business includes Virgin Australia, Etihad Airways, Delta Air Lines (including First Class when travelling domestically in the U.S.A), SilkAir, Virgin Atlantic (Upper Class), Virgin America (First Class), South African Airways and Hawaiian Airlines.

5. Services operated by Mango are unavailable for Reward Seat redemption. Services operated by Airlink Lodge Link with a flight number between the range of SA8930 - SA8954 are also unavailable for Reward Seat redemption.

6. First includes Etihad Airways only. To redeem Points for a Singapore Airlines First Class Reward Seat, you can contact our Membership Contact Centre.

9. Where a member travels on Virgin Australia flights that begin with a VA flight number (irrespective of whether the journey consists of domestic, international short haul or international long haul Flight Sectors), each Flight Sector will be considered an Eligible Sector.

11. Purchasing Points with Velocity Points Booster is facilitated by Points Inc.
Purchasing Points is subject to the membership Terms and Conditions. Prices are in Australian Dollars and are inclusive of GST. The applicable price will be the price published at the time of purchase and is subject to change without notice. Purchased Points are non-refundable (subject to your statutory rights). Points Booster transactions are processed outside of Australia. You are responsible for any additional fees charged by your financial institution in connection with your Points Booster transaction. The purchase of Points does not guarantee the availability of your desired reward. If you have any enquiries in relation to Points Booster, please contact the Membership Contact Centre.

12. See full T&C's for Virgin Australia Gift Vouchers and Gift Cards
Domestic Fare Rules

Virgin Australia Domestic

Fare Access
Economy Reward and Business Reward fares available to Velocity Members for the purpose of redeeming Velocity Points.

Cabin Class
Economy & Business Class

Flexibility

Name changes:
- Not permitted

Flight time and Date Changes:
- Permitted, subject to availability
- Changes to each flight sector must be requested at least 24 hours prior to scheduled departure of that sector
- Changes are subject to a 4,500 Points or $35 charge per guest per booking
- Fare differences may be payable and other restrictions apply, see ‘General Information’ below.

Routing Changes:
- Permitted, subject to availability
- Changes to each flight sector must be requested at least 24 hours prior to scheduled departure of that sector
- Changes are subject to a 4,500 Points or $35 charge per guest per booking.
- Fare differences may be payable and other restrictions apply, see 'General Information' below.

Cancellation and no-shows
Cancellations and refunds are permitted prior to the commencement of any travel.

Cancellations must be requested at least 24 hours prior to first scheduled departure and refunds are subject to a 4,500 Points or $35 charge per guest per booking.

Refunds or re-credit are not permitted once travel has commenced.

Guests who check-in, but do not fly will not be eligible for a refund or credit.

PAYMENT
Immediate payment required.

Velocity Points
Reward Seats do not earn Velocity Points.

Minimum stay
N/A

Maximum stay
12 months

Stopovers
Not permitted

Children and Infants
Infants (under 2 years) not occupying a seat are free of charge.

Children (2-11 years) occupying a seat must pay adult fare plus taxes, fees & surcharges.

General Information

- All changes and cancellations must be made via the Membership Contact Centre and within their opening hours.

- Depending upon what fares are available through our Membership Contact Centre, the fare for your new booking may be higher than the original.

- You must pay any fare difference between the fare for your new booking and the original fare.

- Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.

- Changes are permitted subject to Reward Seat availability.

- Flight upgrades using Points or Complimentary Fare Upgrades cannot be used in conjunction with a Reward Seat.
International Fare Rules

Virgin Australia International & Partner Airlines

FARE ACCESS
Fares available to Velocity Members for the purpose of redeeming using Velocity Points.

CABIN CLASS
Economy, Premium Economy, Business & First Class.

FLEXIBILITY

Name changes:
- Not permitted

Flight time and Date Changes:
- Permitted, subject to availability
- Changes to each flight sector must be requested at least 24 hours prior to scheduled departure of that sector
- Changes are subject to a 7,500 Points or $60 charge per guest per booking.
- Fare differences may be payable and other restrictions apply, see “General information” below.

Routing Changes:
- Permitted, subject to availability
- Changes to each flight sector must be requested at least 24 hours prior to scheduled departure of that sector
- Changes are subject to a 7,500 Points or $60 charge per guest per booking.
- Fare differences may be payable and other restrictions apply, see “General information” below.

CANCELLATION AND NO-SHOWS
Cancellations and refunds are permitted prior to the commencement of any travel.

Cancellations must be requested at least 24 hours prior to first scheduled departure and refunds are subject to a 7,500 Points or $60 charge per guest per booking.

Refunds or re-credit are not permitted once travel has commenced.

Guests who check-in, but do not fly will not be eligible for a refund or credit.

Exception: Reward Seats on itineraries to, from or via the United States

Bookings made at least 7 days prior to departure may be cancelled up to 24 hours after confirmation, without penalty by calling the Membership Contact Centre on 13 18 75.

PAYMENT
Immediate payment required.

VELOCITY POINTS
Reward Seats do not earn Velocity Points.

MINIMUM STAY
N/A

MAXIMUM STAY
12 months

STOPOVERS
Not permitted

CHILDREN AND INFANTS
Infants (under 2 years) not occupying a separate seat only pay taxes, fees & surcharges.

Children (2-11 years) occupying a seat must pay adult fare plus taxes, fees & surcharges.

GENERAL INFORMATION

- All changes and cancellations must be made via the Membership Contact Centre and within their opening hours.

- Depending upon what fares are available through our Membership Contact Centre, the fare for your new booking may be higher than the original.

- You must pay any fare difference between the fare for your new booking and the original fare.

- Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.

- Changes are permitted subject to Reward Seat availability.

- Flight upgrades using Points or Complimentary Fare Upgrades cannot be used in conjunction with a Reward Seat.

How to use Points for flights

How Many Points Do I Need FOR A REWARD SEAT?

1

2

3

Virgin Australia, Virgin Atlantic, Alitalia and Delta Air Lines

Capital Airlines, South African Airlines, Etihad Airways, Hainan Airlines, Hong Kong airlines, Singapore Airlines, SilkAir and Hawaiian Airlines

Terms and Conditions

Domestic Fare Rules

International Fare Rules