Change fees waived

We’ll waive fees for any changes you make to redemption bookings for travel on or before 28 February 2022. Changes must be made before the date of travel or 28 February 2022 (whichever is earlier).

If Virgin Australia cancels your flight and a suitable alternative is not available, we’ll refund your Points/cash in full to the original form of payment (except for any booking or credit card fees) regardless of the cancellation date.

All other rules of the fare purchased will apply. Find out more

Important Information: Members can redeem their Velocity Points for flights across the entire Virgin Australia Domestic Network, except for Christmas Island and Cocos Islands. International flight redemptions are unavailable for the time being.

Use your Velocity Points for flights

Have Points you want to use for flights? You can use your Velocity Points to book flights, flight extras, flight upgrades and more with Virgin Australia and participating partner airlines.

Reward Seats

The best value redemption

You can redeem your Points for flights to destinations worldwide. With a low Points price and award-winning availability, Reward Seats offer the best value for your Velocity Points.

Reward Seats include everything you can expect from a Virgin Australia flight - including checked baggage, complimentary food and beverage and more.

Booking early is recommended as this redemption option is subject to availability. 

Ways to Redeem:
 
  • Redeem Points online:
    Redeem your Points online for a Reward Seat on a Virgin Australia domestic flight. 
  • Redeem Points over the phone
    Redeem your Points by contacting our Membership Contact Centre for a Reward Seat with Virgin Australia, 
How many Points do I need for a Reward Seat
  • Use our Mileage Calculator to determine the number of miles you will fly.
  • Select the airline partner you want to fly with below
  • Refer to the tables below to see the minimum amount of Points required for a given fare class

Redeem Points for Reward Seats

In need of a holiday? See our top picks for where to use your Velocity Points on Reward Seats with Virgin Australia

Does your destination require a connecting flight?

  • Some destinations require a connecting flight, for example when flying from Sydney to New York, your journey might have you fly from Sydney to Los Angeles and then onwards from Los Angeles to New York.
  • The number of Points required for your Reward Seat will be higher if you take a break in your journey, between your connecting flights.
  • If there is no break in your journey the number of Points required for your Reward Seat will be based on the total miles between the two cities e.g from Sydney to New York this is 9,950 miles and 59,800 Points for a one way economy class Reward seat with Delta Air Lines.
  • If you decide to take a break in your journey, the number of Points required is calculated on a per sector basis. From Sydney to Los Angeles this is a 7,488 miles journey one way (44,800 Points for an economy class Reward seat with Delta Air Lines) and from Los Angeles to New York this is a 2,475 miles journey one way (22,300 Points for an economy class Reward seat with Delta Air Lines). This is a total of 67,100 Points.
  • A break in the journey for a purely Australian domestic itinerary (for example Perth to Cairns via Brisbane) occurs when onward travel does not take place on the same calendar day. For all other itineraries, including those containing a domestic to international connecting flight, a break occurs when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival.
  • A Reward Seat is also calculated on a per sector basis when there is a change in class of travel within the journey or when combining a journey that includes airlines located in different Reward Seat Points tables.

Steps to redeem a Reward Seat online

  • Select "Redeem online" below and log in using your Velocity membership ID and password
    (this step will be skipped if you're already logged in)
  • Enter your destination and travel dates in the flight booking engine.
  • Ensure Points + Pay is selected to view fare cost as Velocity Points
  • Select the "Reward Seat" fare from the available options

Any Seat

The choice is all yours

Can’t find a Reward Seat on a specific flight? Then book an Any Seat.

If a flight is available for sale and can be booked on the Virgin Australia website, you can use your Points for payment. Our Any Seat allows you to use you Points to secure a Virgin Australia Getaway, Elevate, Freedom, Business or Business Saver fare.

An Any Seat requires more of your Velocity Points than a Reward Seat, and the number of Points required will vary, just as the price of flights varies when paying with dollars.

As you’re booking a Virgin Australia fare, an Any Seat is eligible to earn Velocity Points, Status Credits, Tier bonus Points and Eligible Sectors, which will help maintain or upgrade your Velocity membership level.

When booking eligible Domestic, Trans-Tasman and International Short Haul flights you will earn 5 Velocity points per $1 spent on the entire fare, not just the portion you are paying for with cash . The number of Status Credits you earn will depend on the distance flown and the fare class you’re flying.

Virgin Australia fare rules apply to an Any Seat flight booking

Steps to redeem Points for an Any Seat booking

  • Select "Redeem online" below and log in using your Velocity membership ID and password
    (this step will be skipped if you're already logged in)
  • Enter your destination and travel dates in the flight booking engine.
  • Ensure Points + Pay is selected to view fare cost as Velocity Points
  • Select the "Any Seat" fare from the available options

Points + Pay

Save on fares with Points + Pay

Looking to save some money off your next holiday? Reduce the price of your flight by using Velocity Points. Every 2,500 Points you redeem with ‘Points + Pay’ allows you to reduce your fare by $157.

You can redeem a minimum of 2,500 Points per person, per one-way flight. If you’re booking a return flight you can redeem a minimum of 5,000 Points.

Use the combination of Points and cash that suits your needs by moving our Points payment slider on check out. Bookings can be made online at virginaustralia.com or via our Membership Contact Centre.

Bookings made using ‘Points + Pay’ are eligible to earn Velocity Points, Status Credits, Tier bonus Points and Eligible Sectors, which will help maintain or upgrade your Velocity membership level.

When booking eligible Domestic, Trans-Tasman and International Short Haul flights you will earn 5 Velocity Points per $1 spent on the entire fare, not just the portion you are paying for with cash.

The number of Status Credits you earn will depend on the distance flown and the fare class you are flying.

Virgin Australia fare rules apply to a ‘Points + Pay’ flight booking.

Helpful hint: Ensure to keep  ‘USE POINTS + PAY’ unticked when searching for a flight as this will present you with Any Seat Rewards and Reward Seats. 

Steps to book with Points + Pay

  • Go to - The Virgin Australia website and log into Velocity account
  • Search Flights -Select your flight time and fare type
  • Payment - Upon payment select payment type ‘Velocity Points’
  • Use Points + Pay - Use the slider to select the number of Points you want to use
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Flight Extras

Want to use Points for flight extras like lounge passes, extra baggage, upgrades to Economy X and carbon offset? Enhance your Virgin Australia experience using your Points. 

Find out more
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Flight Upgrades

Want to enjoy all the benefits of Virgin Australia Business Class? Find out how to use your Points to upgrade your flight.

Find out more
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Virgin Australia Gift Cards

Share the gift of travel

Redeem your Points for a Virgin Australia gift card to share the gift of travel. Available in denominations of $50 and $100, Virgin Australia gift cards can be redeemed towards any Virgin Australia flight and selected Virgin Australia Holidays. Plus, flights or holidays purchased with a gift card are eligible to earn Velocity Points and Status Credits. T&Cs apply8.

Shop now

Compare our different flight redemption options

  Reward Seat Any Seat & Points + Pay
How many Points do I need? Use our mileage calculator and Reward Seat Points table to calculate the number of Points needed.   The number of Points needed will depend on the price of a cash fare. Every 2,500 Points you redeem reduces your fare by $15.7
Earn Velocity Points

   
Earn Status Credits    
Earn Eligible Sectors    

Terms and Conditions:

1.      The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.

2.     Taxes, carrier charges and applicable fees start from $16.95 and are payable at the time of booking. These charges vary depending on carrier, city pair, fare class date and time of booking and are subject to change. Information correct as at 8 January 2020.

3.     Premium Economy is available on Virgin Atlantic, Delta Air Lines and Singapore Airlines.

4.     Services operated by Mango, SA Express or Airlink are unavailable for Reward Seat redemption.

5.  Taxes, fees and carrier charges are payable in addition to the points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 8 April 2021.

6 .   Carrier charge quoted exclusive of GST. The carrier charge will attract the 10% Australian Goods and Services Tax (GST) an all-Domestic itinerary. GST is not payable on carrier charges for Australian Domestic flights as part of international bookings.

7.    The quoted Points discount is correct as at 22 January 2020 and redemption levels are subject to change at the discretion of Velocity Frequent Flyer.

8. See full T&C's for Virgin Australia Gift Vouchers and Gift Cards