Delta Air lines upgrademe points

You can now upgrade using Velocity Points when flying on an eligible Delta Air Lines flight with a VA Flight Number.

Our Velocity Frequent Flyer Program allows you to earn and redeem on both airlines, plus Platinum and Gold Status members receive Priority Check-in and Boarding, extra baggage, Lounge Access and more*

Select an icon below to
discover the different upgrade criteria:

DELTA AIR LINES
USA DOMESTIC AND INTERNATIONAL SHORT HAUL FLIGHTS

All Velocity members booked on a Getaway, Elevate or Freedom fare can request an upgrade to Business Class on USA Domestic and international short haul flights2 operated by Delta Air Lines with a VA flight number.

Upgrade from Getaway, Elevate or Freedom

  • You can only upgrade your flight via the Velocity Membership Contact Centre and upgrades will be confirmed at time of call if available.
  • Upgrades can be completed at time of booking or any time after you have purchased your Getaway, Elevate or Freedom fare until 72 hours prior to the scheduled flight departure time.
  • Upgrades are subject to Business Reward Seat availability.
  • Waitlisting for an upgrade is not available.
  • You may change or cancel your upgraded flight as per the original purchased fare rules plus upgraded segment change will incur an additional fee of A$35 or 4,500 Velocity Points (i.e. Upgrade Amendment fee).
  • Upgrades will be forfeited for changes or cancellations inside 72 hours prior to travel.
  • Platinum Complimentary Upgrades are not available on Delta Air Lines operated flights.
  • Upgrades are not available from Delta Air Lines Economy or Premium Economy Reward Seats.
  • Members will earn Velocity Points and Status Credits based on the original fare class purchased.
  • The upgrade prices are introductory prices, valid for six months from 31 October 2019.
Zone2 One-Way Miles Upgrade from Getaway Fare¹ Upgrade from Elevate Fare1 Upgrade from Freedom Fare¹
1 0-400 5,900 5,900 3.900
2 401-600 7,900 7,900 5,900
3 601-1,100 11,900 11,900 9,900
4 1,101 - 2000 14,900 14,900 12,400
5 2,000 - 3,000 19,900 19,900 14,900

Note:
1Pricing based on each individual sector shown on itinerary. If a flight upgrade is requested on two or more individual sectors shown on an itinerary, Points required will be calculated and quoted separately for each flight sector. Codeshare flights operated by other airlines not eligible for upgrades. Information correct as at 31 October 2019.

2Eligible Delta Air Lines operated flights with a VA flight number can be found in the following table:

zone Description
1 Los Angeles (LAX) to San Diego (SAN), Las Vegas (LAS), San Jose (SJC), San Francisco (SFO), 
2 Los Angeles (LAX) to Salt Lake City (SLC), Tucson (TUS); Atlanta (ATL) to Miami (MIA), Indianapolis (IND), Columbus (CMH); and Detroit (DTW) to New York (LGA)
3 Los Angeles (LAX) to Seattle (SEA), Portland (PDX), Denver (DEN), Aspen (ASE), San Jose Cabo (SJD); Atlanta (ATL) to Cancun (CUN), Houston (IAH) and Cozumel (CZM)
4 Los Angeles (LAX) to Atlanta (ATL), San Antonio (SAT), Puerto Vallarta (PVR), New Orleans (MSY), Minneapolis (MSP), Mexico City (MEX), Memphis (MEM), Kansas City (MCI), Indianapolis (IND), Dallas (DFW), Detroit (DTW), Cincinnati (CVG), Columbus (CMH), Nashville (BNA), Austin (AUS); and Atlanta to San Jose Cabo (SJD) and Mexico (MEX); and Houston (IAH) to Salt Lake City (SLC).
5 Los Angeles (LAX) to Cancun (CUN), Tampa (TPA), Orlando (MCO), Raleigh/Durham (RDU), Washington (DCA), Miami (MIA), New York (JFK), Honolulu (HNL) and Boston (BOS)

DELTA AIR LINES
INTERNATIONAL LONG HAUL FLIGHTS

Platinum and Gold Velocity members booked on Freedom, Premium or Premium Saver fares can request an upgrade to Premium Economy or Business Class on flights between Los Angeles and Sydney operated by Delta Air Lines with a VA flight number.

Upgrade from Freedom, Premium or Premium Saver

  • You can only upgrade your flight via the Velocity Membership Contact Centre and upgrades will be confirmed at time of call if available.
  • Upgrades can be completed at time of booking or any time after you have purchased your Freedom, Premium Saver or Premium fare until 72 hours prior to the scheduled flight departure time. 
  • Upgrades are subject to Premium Economy and Business Reward Seat availability. 
  • Upgrades are not available from Getaway or Elevate fares.
  • Waitlisting is not available.
  • You may change or cancel your upgraded flight as per the original purchased fare rules plus upgraded segment change will incur an additional fee of A$35 or 4,500 Velocity Points (i.e. Upgrade Amendment fee).
  • Upgrades will be forfeited for changes or cancellations inside 72 hours prior to travel.
  • Complimentary Upgrades are not available on Delta Air Lines operated flights.
  • Upgrades are not available from Delta Air Lines Economy or Premium Economy Reward Seats.
  • Members will earn Points and Status Credits based on the original fare class purchased.

See below for Velocity Points required:

Fare booked:
Upgrade to: Points required to upgrade1
Freedom (Y, B, H, K)
Premium Economy (R) 18,000

Freedom (Y, B, H, K)

Business (O)

45,000
Premium Saver (O) Business (O) 45,000
Premium (R or W) Business (O) 25,000

Note:
1Pricing based on each individual sector shown on itinerary. If a flight upgrade is requested on two or more individual sectors shown on an itinerary, the Points required will be calculated and quoted separately for each flight sector. If itinerary contains domestic or international short haul flight sectors, please review the tables above to find out the additional Points required to upgrade. Information correct as at 31 October 2019.

Ready to upgrade?

To upgrade your flight with Delta Air Lines you'll need to get in contact with our Membership Contact Centre on one of the numbers below:

Australia: 13 18 75
New Zealand: 0800 230 875
Other international locations: +61 2 8667 5924

Membership Enquiries
08:00 - 20:00 (AEDT), Monday to Friday

Flight Redemptions or Flight Upgrades
07:30 - 22:30 (AEDT), 7 days a week

    1. All flight upgrades using Points are subject to the Member Terms and Conditions.
    2. All upgrades are subject to Premium Economy or Business Class Reward Seat availability and to an Upgrade Cancellation and Amendment Policy.
    3. To be eligible for upgrades, all flights must be marketed and operated by Virgin Australia, and issued on Virgin Australia ticket stock (featuring a ticket number beginning with “795”).
    4. For operational reasons not all Business Class or Premium Economy seats are made available for upgrades. This means that there may still be empty seats on departure.

    Upgrademe Points – Delta Air Lines

    1. General

    Flight upgrades using Points on Flight Sectors where Virgin Australia is the Marketing Carrier and operates the flights are subject to capacity controls and availability is limited. UpgradeMe Points flight upgrades will be allocated to a Member based on the availability at the time of booking (UpgradeMe Points).

    The Points used to redeem an UpgradeMe Points flight upgrade will be deducted from the Member’s Membership Account at the time of processing.

    A Member must have sufficient Points in their Membership Account for the requested upgrade at the time they request the UpgradeMe Points flight upgrade. If the request is to upgrade multiple passengers within a booking, the required Points must all come from one Membership account.

    Velocity reserves the right to alter, at any time and at its discretion, the number of Points required to redeem an UpgradeMe Points flight upgrade.

    Members will earn Status Credits and Points based on the original fare class booked for flights where an UpgradeMe Points flight upgrade has been redeemed.

    UpgradeMe Points flight upgrades are not available on:

    (a) Reward Seats;

    (b) bookings where there are no Velocity Membership Numbers recorded for any of the passengers travelling;

    (c) fares ineligible to earn both Points and Status Credits, such as:

    (i) travel industry reduced fare tickets;

    (ii) prize tickets; or

    (iii) any other promotional offers.

    6.1.7 The following conditions apply to the use of UpgradeMe Points flight upgrades:

    (a) UpgradeMe Points flight upgrades cannot be used in conjunction with an open dated ticket;

    (b) the Fare Rules applicable to the fare originally purchased will apply up until departure, irrespective of upgraded class of travel;

    (c) full catering and special meals may not be available in the upgraded class of travel;

    (d) any additional services purchased as part of the original purchased fare will be forfeited and are non- refundable; and

    (e) if an UpgradeMe Points flight upgrade is requested on two or more individual Flight Sectors shown on an Itinerary, the Points required will be calculated and quoted separately for each Flight Sector.

    2. Delta Air Lines Domestic and International Short Haul

    All Members are eligible to redeem Points for an UpgradeMe Points flight upgrade to Business Class on Delta Air Lines operated flights with a VA flight number on USA domestic and iInternational sShort hHaul routes when a Freedom, Elevate or Getaway Fare is purchased, by redeeming Points at the rates set out in the Delta Air Lines USA Domestic and International Short Haul Flight Upgrades table above.

    UpgradeMe Points flight upgrades on Delta Air Lines operated flights with a VA flight number on Domestic and International Short Haul routes can only be redeemed by calling the Membership Contact Centre no later than 72 hours prior to the desired time of departure. Upgrades are subject to availability.

    3. Delta Air Lines International Long Haul

    Only Platinum and Gold Members are eligible to redeem Points for an UpgradeMe Points flight upgrade to Premium Economy Business Class on Delta Air Lines operated flights with a VA flight number on International Long Haul routes when a Freedom, Premium or Premium Saver Fare is purchased, by redeeming Points at the rates set out in the Delta Air Lines International Long Haul Flight Upgrades table above.

    UpgradeMe Points flight upgrades on Delta Air Lines operated flights with a VA flight number on International Long Haul routes can only be redeemed by calling the Membership Contact Centre no later than 72 hours prior to the desired time of departure. Upgrades is are subject to availability.

    4. Changes and Cancellations to UpgradeMe Points

    Members can make changes and cancellations to their UpgradeMe Points flight upgrades by calling the Membership Contact Centre.

    If there is more than 72 hours before the flight’s scheduled departure for Virgin Australia marketed and Delta Air Lines operated flights

    (a) Subject to seat availability, Members are permitted to make changes to a confirmed UpgradeMe Points flight upgrade, by paying the applicable fee specified in the Fee Schedule; or

    (b) Members are permitted to cancel a confirmed UpgradeMe Points flight upgrade, and revert to the original fare provided the original fare is still available on that Flight Sector, by paying the applicable fee specified in the Fee Schedule. The Points used to redeem the UpgradeMe Points flight upgrade will be refunded to the original Membership Account.

    For Virgin Australia marketed and Delta Air Lines operated flights, members who cancel or change a confirmed UpgradeMe Points flight upgrade within 72 hours of the flight’s scheduled departure, or fail to board a flight for which an UpgradeMe Points flight upgrade has been confirmed (no-show), will forfeit the Points used to redeem the UpgradeMe Points flight upgrade.

    Members who are unable to secure a confirmed UpgradeMe Points flight upgrade on Delta Air Lines operated flights with a VA flight number won’t be able to register to waitlist for an upgrade.