HOW TO GUIDES - MOVING POINTS TO YOUR VELOCITY ACCOUNT

  • You can convert the points earned on your eligible American Express credit card to Velocity Points via your American Express account.

    If your Velocity number is not already registered with your American Express card, call American Express Membership Rewards on 1300 363 276, or select Link More Airline Programs from within your account to link.

    Step 1. Log in to your American Express account.

    Step 2. Select Rewards and then choose Membership Rewards Home from the drop down menu.

    Step 3. Select RedeemTravel and then Redeem.

    Step 4. Find Velocity and select Transfer My Points

    Transfer Now

    To view more information including American Express transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible ANZ credit card to Velocity Points via your ANZ Rewards or ANZ Business Rewards account.

    If your Velocity membership number is not already registered with ANZ, you can do this online from within your ANZ Rewards or ANZ Business Rewards account.

    ANZ Rewards and ANZ Business Rewards

    Step 1: Go to ANZ Rewards or ANZ Business Rewards.

    Step 2: Select Transfer now, then log in  Shop (ANZ Business Rewards customers only), then select the Redeem tab. 

    Step 3: Enter how many Reward Points you would like to convert, select update and then continue.

    Step 4: Enter your Velocity Frequent Flyer member number, check your details and then select Submit. A redemption log number will appear on screen, and an e-mail notification will be sent for your reference.

    ANZ REWARDS ACCOUNT
    TRANSFER NOW

    ANZ BUSINESS REWARDS ACCOUNT
    TRANSFER NOW

    ANZ Rewards and ANZ Business Rewards Auto-Redemption

    Step 1: Log in to your ANZ Rewards account or ANZ Business Rewards account.

    Step 2: Select  Shop (ANZ Business Rewards customers only), then select the Redeem tab. 

    Step 3: Open Travel Rewards to select Frequent Flyer & Airmiles.

    Step 4: Select Transfer Now from beneath the Velocity Frequent Flyer heading.

    Step 5: Select the preferred Auto-Redemption option. These include: 3 months, 6 months, 12 months, Annual Anniversary date or as soon as minimum points are available (a minimum of 3,000 Reward Points is required).

    Step 6: Check your details and then select Submit.

    ANZ REWARDS ACCOUNT
    SET UP NOW

    ANZ BUSINESS REWARDS ACCOUNT
    SET UP NOW

    To view more information including ANZ Rewards and Business Rewards transfer rates and eligible cards, visit our credit and charge cards page.

  • You can convert the points earned on your eligible Commonwealth Bank credit cards to Velocity Points via your Netbank account.

    Step 1: Log in to Netbank.

    Step 2: Select the Awards link next to the applicable credit card to be directed to the Awards website.

    Step 3: Choose the Redeem Travel tab, and then select Velocity.

    Step 4: Enter the amount of points to convert to Velocity Points in the Points to Transfer field and select calculate. Award points to transfer will automatically adjust to match the program points increments (a minimum of 3,600 Award points is required to transfer).

    Step 5: Select Redeem.

    Step 6: Tick either the Enter Membership No. or Select membership No. box and enter your Velocity Membership number. Select submit.

    Once your request to transfer points has successfully sent, a thank you message will display, and once you receive confirmation that your request transfer points has been submitted, your transfer is complete.

    Transfer Now

    To view more information including Commonwealth Bank transfer rates and eligible cards, visit our credit cards page

  • You can convert the points earned on your eligible NAB credit card to Velocity Points via your NAB account.

    Step 1: Log in your NAB internet banking account

    Step 2: Enter the NAB Rewards Store, via my cards

    Step 3: Select Travel, then Airline partner program

    Step 4: Select Transfer under the Velocity Frequent Flyer logo, then choose the number of points you’d like to move

    Step 5: Enter your Velocity number, then hit Transfer

    Transfer Now

    To view more information including NAB transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible Westpac credit cards to Velocity Points by transferring from your Westpac account, or by setting up Auto-Redemption, which will automatically transfer your accumulated Altitude Points balance to your nominated Velocity Account on your credit card statement date each month.

    If your Velocity membership number is not already registered with Westpac, you can do this online in your account, or by calling 1300 887 820.

    WESTPAC POINTS TRANSFER

    Step 1: Visit the Altitude Rewards website.

    Step 2: Select Velocity on the Redeem Points page.

    Step 3: Choose the Transfer Now option for a one off transfer of Altitude Points to Velocity Points.

    Step 4: Log in to your Altitude Rewards Account and then enter the quantity of points to transfer (a minimum of 3,000 Altitude Points is required to transfer).

    Step 5: Enter your Velocity Frequent Flyer number and select Send.

    Transfer Now

    WESTPAC POINTS AUTO-REDEMPTION

    Step 1: Visit the Altitude Rewards website.

    Step 2: Select Velocity Auto-Redemption on the Redeem Points page.

    Step 3: Choose the Set up Auto-Redemption option in order to automatically transfer your Altitude Points to Velocity Points upon each statement cycle.

    Step 4: Log in to your Altitude Rewards Account and enter your first name, last name and Velocity membership number, and then select Set up Auto–Redemption.

    Set up now

    To view more information including Westpac transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible Citibank credit cards to Velocity Points via your Citibank account.

    Step 1: Log in to Citibank online

    Step 2: Select Rewards, then Redeem Now.

    Step 3: Head to the Travel menu and select Points Transfer.

    Step 4: Find Velocity Frequent Flyer and select Transfer Now.

    Step 5: Select the number of points you’d like to move, & enter your Velocity number.

    Step 6: Accept the Terms and Conditions, hit Continue, then review & confirm.

    Transfer Now

    To view more information including Citibank transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible St George credit cards to Velocity Points by transferring from your St George Amplify Rewards account, or by setting up Auto-Redemption.

    If your Velocity membership number is not already registered with St George, you can do this online in your account, or by calling 1300 489 586.

    ST GEORGE AMPLIFY POINTS TRANSFER

    Step 1: Visit the St.George Amplify Rewards website.

    Step 2: Select Airline Points on the Redeem Points page.

    Step 3: Enter how many points you would like to convert in the Frequent Flyer calculator. 

    Step 4: Select Redeem now to begin a Velocity Points transfer.

    Step 5: Select Transfer Now and then log in to your Amplify Rewards account.

    Step 6: Enter the number of points you would like to transfer to your Velocity account (a minimum of 3,000 Amplify Points is required to transfer).

    Step 7: Select Continue, enter your Frequent Flyer number and then select Complete redemption.

    Transfer Now

    ST GEORGE AMPLIFY POINTS AUTO-REDEMPTION

    Step 1: Visit the St.George Amplify Rewards website.

    Step 2: Select Airline Points on the Redeem Points page.

    Step 3: Enter how many points you would like to convert in the Frequent Flyer calculator.

    Step 4: Select Redeem now to begin a Velocity Points transfer.

    Step 5: Choose the Set up Auto-Redemption option in order to automatically transfer your Amplify Points to Velocity Points upon each statement cycle.

    Step 6: Log in to your Amplify Rewards account.

    Step 7: Select Continue, enter your Frequent Flyer number and then select Set up Auto-Redemption.

    Set up now

     

    To view more information including St George transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible Bank of Melbourne credit cards to Velocity Points by transferring from your Bank of Melbourne Amplify Rewards account, or by setting up Auto-Redemption, which will automatically transfer your accumulated Amplify Rewards Points balance to your nominated Velocity Account on your credit card statement date each month.

    BANK OF MELBOURNE AMPLIFY POINTS TRANSFER

    Step 1: Visit the Bank of Melbourne Amplify Rewards website.

    Step 2: Select Airline Points on the Redeem Points page.

    Step 3: Enter how many points you would like to convert in the Frequent Flyer calculator.

    Step 4: Select Redeem Now to begin a Velocity Points transfer.

    Step 5: Select Transfer Now and then log in to your Amplify Rewards account.

    Step 6: Enter the number of points you would like to transfer to your Velocity account (a minimum of 3,000 Amplify Points is required to transfer).

    Step 7: Select Continue, enter your Frequent Flyer number and then select Complete redemption.

    Transfer Now

    BANK OF MELBOURNE AMPLIFY POINTS AUTO-REDEMPTION

    Step 1: Visit the Bank of Melbourne Amplify Rewards website.

    Step 2: Select Airline Points on the Redeem Points page.

    Step 3: Enter how many points you would like to convert in the Frequent Flyer calculator.

    Step 4: Select Redeem Now to begin a Velocity Points transfer.

    Step 5: Choose the Set up Auto-Redemption option in order to automatically transfer your Amplify Points to Velocity Points upon each statement cycle.

    Step 6: Log in to your Amplify Rewards account.

    Step 7: Select Continue, enter your Frequent Flyer number and then select Set up Auto-Redemption.

    Set up Now

    To view more information including Bank of Melbourne transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible BankSA credit cards to Velocity Points by transferring from your BankSA Amplify Rewards account, or by setting up Auto-Redemption, which will automatically transfer your accumulated Amplify Points balance to your nominated Velocity Account on your credit card statement date each month.

    If your Velocity membership number is not already registered with BankSA, you can do this online in your account, or by calling 1300 490 641.

    BANKSA AMPLIFY POINTS TRANSFER

    Step 1: Visit the BankSA Amplify Rewards website.

    Step 2: Select Airline Points on the Redeem Points page.

    Step 3: Enter how many points you would like to convert in the Frequent Flyer calculator.

    Step 4: Select Redeem Now to begin a Velocity Points transfer.

    Step 5: Select Transfer Now and then log in to your Amplify Rewards account.

    Step 6: Enter the number of points you would like to transfer to your Velocity account (a minimum of 3,000 Amplify Points is required to transfer).

    Step 7: Select Continue, enter your Frequent Flyer number and then select Complete redemption.

    Transfer Now

    BANKSA AMPLIFY POINTS AUTO-REDEMPTION

    Step 1: Visit the BankSA Amplify Rewards website.

    Step 2: Select Airline Points on the Redeem Points page.

    Step 3: Enter how many points you would like to convert in the Frequent Flyer calculator.

    Step 4: Select Redeem Now to begin a Velocity Points transfer.

    Step 5: Choose the Set up Auto-Redemption option in order to automatically transfer your Amplify Points to Velocity Points upon each statement cycle.

    Step 6: Log in to your Amplify Rewards account.

    Step 7: Select Continue, enter your Frequent Flyer number and then select Set up Auto-Redemption

    set up Now

    To view more information including BankSA transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible HSBC credit cards to Velocity Points via your HSBC account.

    Step 1: Log in to HSBC Internet Banking.

    Step 2: Enter your username and online banking password.

    Step 3: Select Redeem rewards under the Credit Cards category under the My Rewards (Promotion & points) tab at the top of your screen.

    Step 4: Select Redeem your rewards, located in the Useful Links tab on the left hand side, beneath My Accounts.

    Step 5: Choose the Travel category and select Search.

    Step 6: Select the preferred amount of points to transfer under the Velocity Points listing and then select the View link to choose.

    Step 7: Enter how many blocks of 2,500 or 5,000 Velocity Points you would like to redeem and enter your Velocity membership Number.

    Step 8: Select Redeem to complete.

    Transfer Now

    To view more information including HSBC transfer rates and eligible cards, visit our credit cards page.

    To transfer over the phone, please call HSBC contact centre 1300 301 168(Premier Cardholder) or 132 152 (other Cardholder), input your 16 digit card number, and follow the prompt to speak with HSBC staff.

  • You can convert the points earned on your eligible Diners Club charge card to Velocity Points via your Diners Club account.

    If your Velocity membership number is not already registered with Diners Club, you can do this online from within your Diners Club account.

    Step 1: Log in to your MyDiners Club Online.

    Step 2: Select View Rewards.

    Step 3: Head to the Points Transfer menu and select Velocity Frequent Flyer.

    Step 4: Select the number of points you’d like to move & enter your Velocity number.

    Step 5: Accept the Terms and Conditions and hit Transfer Points, then review & confirm.

    Transfer Now

    To view more information including Diners Club transfer rates and eligible cards, visit our credit and charge cards page.

  • You can convert the points earned on your eligible Card Services credit cards to Velocity Points via your Card Services account.

    Step 1: Log in to Card Services Direct Online

    Step 2: Select Rewards, then Redeem Now.

    Step 3: Head to the Points Transfer menu.

    Step 4: Find Velocity Frequent Flyer and select Transfer Now.

    Step 5: Select the number of points you’d like to move & enter your Velocity number.

    Step 6: Accept the Terms and Conditions and hit Transfer Points, then review & confirm.

    Transfer Now

    To view more information including Citibank transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible Suncorp credit cards to Velocity Points via your Suncorp account.

    Step 1: Log in to your Suncorp Internet Banking

    Step 2: Choose Go to Credit Card Services.

    Step 3: Select Rewards and hit Enter Rewards.

    Step 4: Head to the Points Transfer menu and select Velocity Frequent Flyer.

    Step 5: Select the number of points you’d like to move & enter your Velocity number.

    Step 6: Accept the Terms and Conditions and hit Transfer Points, then review & confirm.

    Transfer Now

    To view more information including Suncorp transfer rates and eligible cards, visit our credit cards page.

  • You can convert the points earned on your eligible BOQ credit cards to Velocity Points via your BOQ account.

    Step 1: Log in to BOQ Internet Banking.

    Step 2: Choose the Account Details menu and select Q Rewards.

    Step 3: Select Q Rewards and hit Check it out here.

    Step 4: Head to the Points Transfer menu and select Velocity Frequent Flyer.

    Step 5: Select the number of points you’d like to move & enter your Velocity number.

    Step 6: Accept the Terms and Conditions and hit Transfer Points, then review & confirm.

    Transfer Now

    To view more information including BOQ transfer rates and eligible cards, visit our credit cards page.