Flybuys

Link your Flybuys account to Velocity to turn your Flybuys points into Velocity Points and earn Status Credits when you shop1

Earn Velocity Points by transferring from Flybuys

Thanks to Velocity's partnership with Flybuys, you can turn your Flybuys points into Velocity Points and get closer to your next reward2. It’s now even easier for you to boost your Velocity Points balance with our new transfer rate and Auto Transfer feature. Now earn 500 Velocity Points every time you transfer 1,000 Flybuys points and make it even easier by turning on Auto Transfer to have your Flybuys points automatically transferred to Velocity2

Auto Transfer Flybuys points to Velocity

Turn on Auto Transfer to transfer your existing Flybuys points balance & when you collect 1,000 Flybuys points they'll automatically transfer to your linked Velocity account.2


  • 1,000 Flybuys points = 500 Velocity Points2
  • Flybuys points will transfer to Velocity automatically when you collect 1,000 Flybuys points2
  • Flybuys points will be automatically transferred in increments of 1,000 Flybuys points.

Link your Velocity and Flybuys  accounts to turn on Auto transfer

Manually transfer Flybuys points to Velocity

Collect Flybuys points at Coles Supermarkets, Coles Express, Coles Online, Liquorland, First Choice Liquor Market, Target, Kmart and more and manually transfer them to Velocity.2 


  • 1,000 Flybuys points = 500 Velocity Points
  • Manually transfer 1,000 Flybuys points with no maximum whenever you want
  • Flybuys points must be transfered in increments of 1,000 Flybuys points

Link your Velocity and Flybuys accounts to transfer manually

How to transfer your Flybuys points to Velocity

  • Set and forget
       
    • Join Flybuys or sign into your Flybuys accounts via the Velocity partner page on the Flybuys website    
    • Link your Velocity account by following the prompts to fill in your Velocity account details
    • Switch your preference for Auto Transfer to On
    • Each time you collect 1,000 Flybuys points they’ll be automatically transferred into 500 Velocity Points, including your existing Flybuys points balance2

Maximise your Flybuys points even more with Coles Express

  • Access your Flybuys account, select settings, then under the account details in the fuel offer section select 8 Flybuys points per litre at Coles Express3
  • Spend $30 or more in store at Coles, scan your Flybuys card to receive your Coles Express fuel offer printed on the bottom of your docket
  • Fill up at Coles Express, scan your docket and your Flybuys card to collect 8 Flybuys points per litre3
  • Turn on Auto Transfer and every time you collect 1,000 Flybuys points they’ll be automatically transferred to your Velocity account for 500 Velocity Points. You can also transfer your Flybuys points manually to get closer to your next reward you’ll earn 500 Velocity Points for every 1,000 Flybuys points transferred2

Earn Status Credits with Flybuys

Link your Flybuys and Velocity accounts and earn Status Credits when you shop at Coles, Coles Online, Liquorland and First Choice Liquor Market.4

Get access to tiered member benefits with Status Credits

Scan your Flybuys card every time you shop at Coles, Coles Online, Liquorland or First Choice Liquor Market and earn 1 Status Credit for every $100 spent (up to 10 per month).4

Velocity Status Credits help you to reach or maintain a higher level of Velocity membership. The higher your membership level, the more benefits you'll have access to. You can keep track of your Status in My Velocity.

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  • Silver Status

    Benefits for Silver Status members

    • 50% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

      50% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

    • 2 single entry passes to access Virgin Australia Domestic Lounge

      2 single entry passes to access Virgin Australia Domestic Lounge

    • International Priority Check-in and Boarding

      International Priority Check-in and Boarding

  • Gold Status

    Benefits for Gold Status members

    • 75% Points bonus, on top of the base Points earned, when travelling with Virgin Australia6

      75% Points bonus, on top of the base Points earned, when travelling with Virgin Australia6

    • Complimentary Virgin Australia Domestic Lounge access when you fly

      Complimentary Virgin Australia Domestic Lounge access when you fly

    • Priority Check-in, Boarding, Screening and Baggage

      Priority Check-in, Boarding, Screening and Baggage

  • Silver Status

    Benefits for Platinum Status members

    • 100% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

      100% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

    • 4 Complimentary upgrades to Business Class for eligible domestic flights8

      4 Complimentary upgrades to Business Class for eligible domestic flights8

    • Complimentary Virgin Australia Domestic Lounge access when you fly

      Complimentary Virgin Australia Domestic Lounge access when you fly

Flybuys FAQ's

We've collated the most commonly asked question's about our partnership with Flybuys. If you've got a burning question, it's sure to be answered below.

  • You can link your Flybuys household to your Velocity membership by signing in to your Flybuys account via the Velocity partner page on the Flybuys website and following the prompts1.

    De-link or manage your linked accounts at any time by signing in to your Flybuys account via the Velocity partner page on the Flybuys website.

Have more good questions about Velocity? Check out some more questions and answers.

Terms and Conditions:

General Partnership

1This relationship in Australia is between Velocity Frequent Flyer Pty Ltd and Flybuys a registered trademark of Loyalty Pacific Pty Ltd. It does not apply to the Flybuys Programme in New Zealand.

To be eligible to earn Velocity Status Credits or transfer Flybuys points to Velocity, a member of the Flybuys household must link to a Velocity membership. Visit partners.flybuys.com.au/velocity-frequent-flyer/ to link your accounts. Only one Velocity membership can be linked to a Flybuys household at any one time. To turn on Auto Transfer, the full name and date of birth on your Flybuys household account and linked Velocity membership must match. You can de-link or manage your linked accounts at any time at partners.flybuys.com.au/velocity-frequent-flyer/.

Once linked, Flybuys points earned by the household can be manually transferred to the linked Velocity account by any member of the Flybuys household. Visit flybuys.com.au/transfer to manually transfer your Flybuys points. Or, you can turn on Auto Transfer to have your Flybuys points automatically transferred to Velocity, including your entire existing Flybuys points balance. Visit partners.flybuys.com.au/velocity-frequent-flyer/ to turn on Auto Transfer. You can turn off Auto Transfer at any time and will still be able to manually transfer your Flybuys points to Velocity. From 1 November 2020, the annual transfer limit has been removed, meaning there’s no limit to the amount of Flybuys points you can transfer to Velocity, meaning there’s no limit to the amount of Flybuys points you can transfer to Velocity. Once Flybuys points have been redeemed for Velocity Points they can’t be returned to your Flybuys account.

As a linked member you can also earn Status Credits when you scan your Flybuys card on eligible purchases with participating Flybuys partners. Status Credit earn rate is based on spend from the day your accounts are linked. Please allow up to two weeks after the end of each calendar month for your Status Credits to be credited. The Velocity account linked to the Flybuys household as at the end of a calendar month will be awarded the Status Credits. No retrospective claims for Status Credits will be accepted at any time, even in instances where due to technology malfunctions eligible spend is unable to be added to the Flybuys household account. Status Credits will not appear on your Flybuys statement; log in to your Velocity account to view your total Status Credit balance. Velocity members also need to fly on Virgin Australia marketed flights to earn Eligible Sectors in addition to Status Credits to upgrade or maintain a new level of membership, for more information visit https://experience.velocityfrequentflyer.com/the-basics/status.

Members who have selected family pooling will have their Velocity Points and Status Credits pooled from Contributing Accounts to the Beneficiary account.

Standard Flybuys Terms and Conditions apply to the collection of Flybuys points. Velocity membership Terms and Conditions apply.

Transfer:

2If you’ve linked your Velocity Frequent Flyer membership to your Flybuys household account, you can choose to manually transfer a minimum of 1,000 Flybuys points at a time to receive 500 Velocity Points per 1,000 Flybuys points transferred to Velocity. Or, you can turn on Auto Transfer and if you choose to do this, your entire existing Flybuys points balance (to the highest multiple of 1,000 Flybuys points) will be automatically transferred to your linked Velocity account, and every 1,000 Flybuys points you subsequently collect will be automatically transferred into 500 Velocity Points. From 1 November 2020, the annual transfer limit has been removed, meaning there’s no limit to the amount of Flybuys points you can transfer to Velocity. Only one Velocity membership can be linked to a Flybuys household at any one time. To turn on Auto Transfer, the full name and date of birth on your Flybuys household account and linked Velocity membership must match. You can de-link or manage your linked accounts at any time at partners.flybuys.com.au/velocity-frequent-flyer/. Visit flybuys.com.au/transfer to manually transfer your Flybuys points. Alternatively, to turn on Auto Transfer, visit partners.flybuys.com.au/velocity-frequent-flyer/ and sign in to your Flybuys account then turn your Auto Transfer preference to ‘On’. This selection will apply to all members under that specific Flybuys household account. You can turn your Auto Transfer preference to ‘Off’ at any time and will still be able to manually transfer your Flybuys points to Velocity.

Please allow up to 48 hours for Velocity Points to be credited to your linked Velocity account and for your Flybuys points balance to be updated. Once Flybuys points have been redeemed for Velocity Points they can’t be returned to your Flybuys account. Standard Flybuys Terms and Conditions apply to the collection of Flybuys points. Velocity membership Terms and Conditions apply.

Fuel:

3The ‘8 points per litre’ offer is valid at Shell Coles Express when you (1) scan your Flybuys card, (2) hand over a valid ‘4 cents or 8 points’ per litre Coles fuel discount docket and (3) have fuel offer set to “POINTS” instead of “CENTS” within your Flybuys settings prior to the fuel transaction. The Coles fuel discount docket is printed on your receipt when you spend $30 or more in one transaction in-store at Coles Supermarkets (excludes Coles Online and purchases of all gift cards, iTunes cards, charity items/donations, tobacco and tobacco related products). There is a limit of 1 Coles fuel discount docket per fuel purchase of up to 150L, per vehicle, per customer. Your fuel offer settings can be updated at Flybuys.com.au or via the Flybuys app. If “CENTS” is selected as the preferred fuel offer in the settings on the Flybuys account at the time of purchase, the Shell Coles Express 4c/l fuel discount will be awarded as default and points will not be collected in respect of that fuel transaction. The selection of either “CENTS or “POINTS” will apply to all fuel offers available and to all members under that specific Flybuys account. A member can switch their fuel offer preference at any time during the calendar month, and the reward they will receive in respect of each fuel transaction will depend on the fuel offer preference as at the time of the fuel transaction.  The 8 points per litre offer can be redeemed multiple times, provided a valid Coles fuel discount docket and Flybuys card are presented each time. This offer excludes Adblue, Fleet Card, Shell Card, Motorcharge and Motorpass purchases. The valid Coles fuel discount docket can only be redeemed once and copies of the Coles fuel discount docket will not be accepted. The Coles fuel discount docket must be surrendered upon redemption. Coles fuel discount dockets that have been defaced, damaged or altered, or have passed their expiry date, are not valid for any fuel offer. 

Status Credit Earn:

4To qualify for the Velocity Frequent Flyer Triple Status Credits offer, you must have linked your Velocity Frequent Flyer membership to your Flybuys household account and set your Auto Transfer preference to ‘On’ during the promotion period between 1 December 2020 and 31 January 2021. Once Auto Transfer is turned on, it must remain turned on for the duration of the promotion period, during which you can earn Triple (3) Velocity Status Credits per $100 (including GST) spent in total across Coles, Coles Online, Liquorland and First Choice Liquor Market when you scan your Flybuys card at the time of purchase, up to a maximum of 30 Status Credits per calendar month during the promotion period. The Triple Status Credit earn rate is based on spend from the day you turn on Auto Transfer and members who have turned off Auto Transfer will no longer be eligible for the Triple Status Credits offer. Please allow up to two weeks after 31 January 2021 for all Status Credits earned during the promotion period to be credited. Standard Status Credit earn rate outside of the promotion period and for linked members who have their Auto Transfer preference set to ‘Off’, is one (1) Status Credit per $100 (including GST) spent each calendar month in total across Coles, Coles Online, Liquorland and First Choice Liquor Market when you scan your Flybuys card at the time of purchase, up to a maximum of 10 Status Credits per calendar month. Standard Status Credit earn rate is based on spend from the day your accounts are linked. Please allow up to two weeks after the end of each calendar month for your Standard Status Credits to be credited.

Spend excludes the purchase of gift cards, tobacco, tobacco related products, charity donations and delivery/service fees. Status Credits will be credited to the linked Velocity account as at the end of each calendar month. No part Status Credits will be allocated, only whole Status Credits per $100 spend. Any Status Credits earned during the Promotion Period are subject to expiry after 12 months from earn. No retrospective claims for Status Credits will be accepted at any time, even in instances where due to technology malfunctions eligible spend is unable to be added to the Flybuys household account. Velocity members also need to fly on Virgin Australia marketed flights to earn Eligible Sectors in addition to Status Credits to upgrade or maintain a new level of membership, for more information visit https://experience.velocityfrequentflyer.com/the-basics/status.
Standard Flybuys Terms and Conditions apply to the collection of Flybuys points. Velocity membership Terms and Conditions apply.

Status Tier:

5Receive a 50% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights.

6Receive a 75% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights.

7Receive a 100% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights. 

8Platinum members are entitled to four complimentary fare upgrades per year from a Freedom fare to a Business Class seat on Domestic, Trans Tasman or International Short Haul flights marketed and operated by Virgin Australia. See Velocity Frequent Flyer Membership Terms and Conditions for more information.