flybuys
Link your flybuys account to Velocity to turn your flybuys points into Velocity Points, and earn Status Credits when you shop1
Transfer from flybuys to Velocity
✓ Don’t forget that you can collect flybuys points at Coles Supermarkets, Coles Express, Coles Online, Liquorland, First Choice Liquor, Target, Kmart and more
Exciting news - this month there is no maximum limit on how many flybuys points you can transfer to Velocity, when you transfer in increments of 2,000 flybuys points.
Don't miss out on your chance to transfer - the limit will be reapplied in August 2020 with any flybuys points transferred in July to be included in the standard yearly limit of 138,000.*
*T&Cs apply.
Fast track your Velocity membership level and get access to tiered member benefits.
Scan your flybuys card every time you shop at Coles, Coles Online, Liquorland, First Choice Liquor or First Choice Liquor Market and earn 1 Status Credit for every $100 spent (up to 10 per month).2
Velocity Status Credits help you to reach or maintain a higher level of Velocity membership. The higher your membership level, the more benefits you'll have access to. You can keep track of your Status in My Velocity.
Status Benefits
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Silver Status
See all Silver benefits✓ International Priority Check-in and Boarding
✓ 2 single entry passes to access Virgin Australia Domestic Lounge
✓ 50% Points bonus, on top of the base Points earned, when travelling with Virgin Australia4
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Gold Status
See all Gold benefits✓ Fly Ahead to your destination on an earlier flight
✓ Kick back and relax in over 150 international premium lounges
✓ Priority Check-in, Boarding, Screening and Baggage
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Platinum Status
See all Platinum benefits✓ 4 Complimentary upgrades to Business Class for eligible domestic flights5
✓ Fly Ahead to your destination on an earlier flight
✓ Access to 150+ lounges worldwide including Virgin Australia Lounge
flybuys FAQ's
We've collated the most commonly asked questions about our partnership with flybuys. If you've got a burning questions, it's sure to be answered below
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You can link your accounts by entering your details on the flybuys website, or you can sign in to your flybuys account and manage the link through My Account.1
Terms & Conditions:
1. This relationship in Australia is between Velocity Frequent Flyer Pty Ltd and flybuys a registered trademark of Loyalty Pacific Pty Ltd. It does not apply to the Fly Buys program in New Zealand.
In order to be eligible to earn Velocity Frequent Flyer Status Credits or transfer flybuys points to Velocity Points a member of the flybuys household must link to a Velocity Frequent Flyer membership.
Once the accounts have been successfully linked, this linked Velocity Frequent Flyer member will earn Status Credits when they scan their flybuys card on eligible purchases at Coles, Coles Online, Liquorland and First Choice Liquor.
The linked Velocity Frequent Flyer members can also transfer their flybuys points to Velocity Points by visiting the rewards section on the flybuys website at flybuys.com.au/rewards.
Only one Velocity membership can be linked to a flybuys household at any one time. The linked Velocity membership can be changed at any time by any member of the flybuys household.
The Velocity Frequent Flyer account linked to the flybuys program household as at the end of a calendar month will be awarded the Status Credits.
flybuys points earned by the household can be transferred to the linked Velocity Frequent Flyer account by any member of the flybuys household account.
Status Credits are earned based on spend from the day a flybuys household and Velocity Frequent Flyer account are linked. Status credits are awarded per calendar month to the Velocity Frequent Flyer account linked to the flybuys household at the end of the calendar month. Please allow up to 2 weeks after the end of each calendar month for your Velocity Frequent Flyer Status Credits to be credited to your account.
No retrospective claims for Velocity Frequent Flyer Status Credits will be accepted at any time, even in instances where due to technology malfunctions eligible spend is unable to be added to the household flybuys account.
2. Status Credit Offer: Velocity Frequent Flyer members must link their Velocity membership to their flybuys household to earn Velocity Frequent Flyer Status Credits. Only one Velocity membership can be linked to a flybuys household at any one time. In non-promotional periods, the earn rate for Velocity Frequent Flyer Status Credits will be 1 Status Credit for every $100 spent (including GST) each calendar month in total across Coles, Coles Online, Liquorland, First Choice Liquor and First Choice Liquor Market. No part Status Credits will be allocated, only whole Status Credits per $100 spend. The Velocity Frequent Flyer member linked to the flybuys program membership (as at the end of the calendar month) will be awarded the Status Credits. The nominated linked member may earn up to a maximum of 10 Velocity Frequent Flyer Status Credits per calendar month. Spend excludes tobacco and tobacco related products, charity donations and gift card purchases. Please allow up to 2 weeks after the end of each calendar month for your Velocity Frequent Flyer Status Credits to be credited. Velocity Frequent Flyer Status Credits will not appear on your flybuys statement; see your Velocity account for your total Status Credit balance. Velocity members also need to fly on Virgin Australia marketed flights to earn Eligible Sectors in addition to Status Credits to upgrade or maintain a new level of membership. Find out more about the Status Credit and Eligible Sector requirements for Velocity membership levels. Standard flybuys Terms and Conditions apply to the collection of flybuys points.
3. Transfer Offer: Velocity Frequent Flyer members must link their Velocity membership to their flybuys household to enable the transfer of their flybuys points to Velocity Points. Linked households may transfer a minimum of 2,000 flybuys points (equivalent to 870 Velocity Frequent Flyer Points) per redemption and a maximum of 138,000 flybuys points (equivalent to 60,030 Velocity Frequent Flyer Points) for Velocity Frequent Flyer Points per household, per calendar year. flybuys points can only be transferred in increments of 2,000. Visit www.flybuys.com.au/transfer to transfer flybuys points. flybuys points transferred for Velocity Frequent Flyer Points will be credited to the linked Velocity account.
Standard flybuys Terms and Conditions apply to the collection of flybuys points.
Standard Velocity Frequent Flyer Membership Terms and Conditions apply once points are transferred to Velocity Frequent Flyer.
4. Receive a 50% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights. For Trans Tasman and International Short Haul flights purchased from 1 August 2018 for travel from 28 October 2018 Points bonus will be calculated on base Points earned rather than miles flown.
5. Platinum members are entitled to four complimentary fare upgrades per year from a Freedom fare to a Business Class seat on Domestic, Trans Tasman or International Short Haul flights marketed and operated by Virgin Australia. See Velocity Frequent Flyer Membership Terms and Conditions for more information.
6. Coles Express Convert to 8 flybuys points: The Coles Express ‘fuel docket' 4c/l off the fuel pump price (including LPG) can be converted to 8 flybuys points per litre by updating settings at flybuys.com.au. Shell Coles Express 4c/l fuel discount will be awarded as default, or if 'CENTS' is selected as the preferred reward in the settings on the flybuys account. 8 flybuys points per litre will be awarded if 'POINTS' is selected as the preferred reward. This selection will apply to all fuel offers available and all members under that specific flybuys account. The 8 flybuys points per litre offer can be redeemed multiple times, provided a valid 4c/l docket and flybuys card are presented each time. Excludes Fleet Card, Shell Card, Motorcharge and Motorpass purchases. Offer also excludes Coles Online 4c fuel discount voucher and is not available with any other fuel discount offers.