Flybuys

Link your Flybuys account to Velocity to turn your Flybuys points into Velocity Points and earn Status Credits when you shop1

Earn Velocity Points by transferring from Flybuys

Thanks to Velocity's partnership with Flybuys, you can turn your Flybuys points into Velocity Points and get closer to your next reward2. It’s now even easier for you to boost your Velocity Points balance with our new transfer rate and Auto Transfer feature. Now earn 500 Velocity Points every time you transfer 1,000 Flybuys points and make it even easier by turning on Auto Transfer to have your Flybuys points automatically transferred to Velocity2

Auto Transfer Flybuys points to Velocity

Turn on Auto Transfer to transfer your existing Flybuys points balance & when you collect 1,000 Flybuys points they'll automatically transfer to your linked Velocity account.2


  • 1,000 Flybuys points = 500 Velocity Points2
  • Flybuys points will transfer to Velocity automatically when you collect 1,000 Flybuys points2
  • Flybuys points will be automatically transferred in increments of 1,000 Flybuys points.

Link your Velocity and Flybuys  accounts to turn on Auto transfer

Manually transfer Flybuys points to Velocity

Collect Flybuys points at Coles Supermarkets, Coles Express, Coles Online, Liquorland, First Choice Liquor Market, Target, Kmart and more and manually transfer them to Velocity.2 


  • 1,000 Flybuys points = 500 Velocity Points
  • Manually transfer 1,000 Flybuys points with no maximum whenever you want
  • Flybuys points must be transfered in increments of 1,000 Flybuys points

Link your Velocity and Flybuys accounts to transfer manually

How to transfer your Flybuys points to Velocity

  • Set and forget
       
    • Join Flybuys or sign into your Flybuys accounts via the Velocity partner page on the Flybuys website    
    • Link your Velocity account by following the prompts to fill in your Velocity account details
    • Switch your preference for Auto Transfer to On
    • Each time you collect 1,000 Flybuys points they’ll be automatically transferred into 500 Velocity Points, including your existing Flybuys points balance2

Accelerate your Flybuys points balance with Shell Coles Express

  • Choose 8 Flybuys points per litre offer3
    Update your fuel preference in the Flybuys app or website and select the Flybuys points option to receive 8 Flybuys points per litre instead of 4 cents off per litre3
  • Fill up and spend in-store to collect 4 Flybuys points per litre3
    Within the same calendar month during the promotion period, purchase at least 80L of fuel and spend at least $10 in-store at Shell Coles Express to collect 4 Flybuys points on every litre of fuel purchased that month when you scan your Flybuys card. Max 150L per vehicle, per customer, offer excludes LPG, tobacco and smoking accessories3
  • Add a fuel discount docket and collect 8 Flybuys points per litre3
    Get a Shell Coles Express fuel discount docket by spending at least $30 in-store at Coles supermarkets on eligible items in one transaction and scan your Flybuys card to get a Shell Coles Express fuel discount docket at the bottom of your Coles receipt3
  • Fill up at Shell Coles Express
    Every time you pay, present a Shell Coles Express fuel discount docket and your Flybuys card to collect 8 Flybuys points per litre, max 150L per vehicle per customer3.
  • Turn on Auto Transfer
     every time you collect 1,000 Flybuys points they’ll be automatically transferred to your Velocity account for 500 Velocity Points. You can also transfer your Flybuys points manually to get closer to your next reward you’ll earn 500 Velocity Points for every 1,000 Flybuys points transferred2

Earn Status Credits with Flybuys

Link your Flybuys and Velocity accounts and earn Status Credits when you shop at Coles, Coles Online, Liquorland and First Choice Liquor Market.4

Get access to tiered member benefits with Status Credits

Scan your Flybuys card every time you shop at Coles, Coles Online, Liquorland or First Choice Liquor Market and earn 1 Status Credit for every $100 spent (up to 10 per month).4

Velocity Status Credits help you to reach or maintain a higher level of Velocity membership. The higher your membership level, the more benefits you'll have access to. You can keep track of your Status in My Velocity.

Link now
  • Silver Status

    Benefits for Silver Status members

    • 50% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

      50% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

    • 2 single entry passes to access Virgin Australia Domestic Lounge

      2 single entry passes to access Virgin Australia Domestic Lounge

    • International Priority Check-in and Boarding

      International Priority Check-in and Boarding

  • Gold Status

    Benefits for Gold Status members

    • 75% Points bonus, on top of the base Points earned, when travelling with Virgin Australia6

      75% Points bonus, on top of the base Points earned, when travelling with Virgin Australia6

    • Complimentary Virgin Australia Domestic Lounge access when you fly

      Complimentary Virgin Australia Domestic Lounge access when you fly

    • Priority Check-in, Boarding, Screening and Baggage

      Priority Check-in, Boarding, Screening and Baggage

  • Silver Status

    Benefits for Platinum Status members

    • 100% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

      100% Points bonus, on top of the base Points earned, when travelling with Virgin Australia7

    • 4 Complimentary upgrades to Business Class for eligible domestic flights8

      4 Complimentary upgrades to Business Class for eligible domestic flights8

    • Complimentary Virgin Australia Domestic Lounge access when you fly

      Complimentary Virgin Australia Domestic Lounge access when you fly

Flybuys FAQ's

We've collated the most commonly asked question's about our partnership with Flybuys. If you've got a burning question, it's sure to be answered below.

  • You can link your Flybuys household to your Velocity membership by signing in to your Flybuys account via the Velocity partner page on the Flybuys website and following the prompts1.

    De-link or manage your linked accounts at any time by signing in to your Flybuys account via the Velocity partner page on the Flybuys website.

Have more good questions about Velocity? Check out some more questions and answers.

Competition
Competition
Enter to win flights for two, or 1,000 Flybuys points*
  • Over 1,000 prizes up for grabs
    Over 1,000 prizes up for grabs
  • Competition ends 31 May 2021
    Competition ends 31 May 2021

Auto Transfer members earn 2 entries* for evey 1,000 Flybuys points transferred to Velocity^. You'll receive 1 entry* per 1,000 Flybuys points transferred manually^.

Terms and Conditions:

General Partnership

1This relationship in Australia is between Velocity Frequent Flyer Pty Ltd and Flybuys a registered trademark of Loyalty Pacific Pty Ltd. It does not apply to the Flybuys Programme in New Zealand.

To be eligible to earn Velocity Status Credits or transfer your Flybuys points to Velocity, a member of the Flybuys household must link to a Velocity membership. From 31 March 2021, if you link your accounts for the first time or update your link by signing in to your linked Velocity account via partners.flybuys.com.au/velocity-frequent-flyer/, you’ll also be able to view your Velocity Points balance and Velocity Status Credits within your Flybuys account. Only one Velocity membership can be linked to a Flybuys household at any one time. You can de-link or manage your linked accounts at any time at partners.flybuys.com.au/velocity-frequent-flyer/.

Once linked, Flybuys points earned by the household can be manually transferred to the linked Velocity account by any member of the Flybuys household. Visit flybuys.com.au/transfer to manually transfer your Flybuys points. Or, you can turn on Auto Transfer to have your Flybuys points automatically transferred to Velocity, including your entire existing Flybuys points balance. Visit partners.flybuys.com.au/velocity-frequent-flyer/ to turn on Auto Transfer. This selection will apply to all members under that specific Flybuys household account. You can turn off Auto Transfer at any time and will still be able to manually transfer your Flybuys points to Velocity. From 1 November 2020, the annual transfer limit has been removed, meaning there’s no limit to the amount of Flybuys points you can transfer to Velocity. Once Flybuys points have been redeemed for Velocity Points they can’t be returned to your Flybuys account.

As a linked member you can also earn Status Credits when you scan your Flybuys card on eligible purchases with participating Flybuys partners. Standard Status Credit earn rate is based on spend from the day your accounts are linked. Please allow up to two weeks after the end of each calendar month for your Status Credits to be credited. The Velocity account linked to the Flybuys household as at the end of a calendar month will be awarded the Status Credits. No retrospective claims for Status Credits will be accepted at any time, even in instances where due to technology malfunctions eligible spend is unable to be added to the Flybuys household account. Velocity members also need to fly on Virgin Australia marketed flights to earn Eligible Sectors in addition to Status Credits to upgrade or maintain a new level of membership. An Eligible Sector is any flight that begins with a VA flight number and does not include Reward Seats. You can find your Status Credit and eligible sector balance in My Velocity and in the Velocity app, for more information visit experience.velocityfrequentflyer.com/the-basics/status.

Members who have selected family pooling will have their Velocity Points and Status Credits pooled from Contributing Accounts to the Beneficiary account.

Standard Flybuys Terms and Conditions apply to the collection of Flybuys points. Velocity membership Terms and Conditions apply.

Transfer:

2If you’ve linked your Velocity Frequent Flyer membership to your Flybuys household account, you can choose to manually transfer a minimum of 1,000 Flybuys points at a time to receive 500 Velocity Points per 1,000 Flybuys points transferred to Velocity. Or, you can turn on Auto Transfer and if you choose to do this, your entire existing Flybuys points balance (to the highest multiple of 1,000 Flybuys points) will be automatically transferred to your linked Velocity account, and every 1,000 Flybuys points you subsequently collect will be automatically transferred into 500 Velocity Points. From 1 November 2020, the annual transfer limit has been removed, meaning there’s no limit to the amount of Flybuys points you can transfer to Velocity. Only one Velocity membership can be linked to a Flybuys household at any one time. To turn on Auto Transfer, the full name and date of birth on your Flybuys household account and linked Velocity membership must match. You can de-link or manage your linked accounts at any time at partners.flybuys.com.au/velocity-frequent-flyer/. Visit https://experience.flybuys.com.au/rewards/travel/velocity-transfer to manually transfer your Flybuys points. Alternatively, to turn on Auto Transfer, visit partners.flybuys.com.au/velocity-frequent-flyer/ and sign in to your Flybuys account then turn your Auto Transfer preference to ‘On’. This selection will apply to all members under that specific Flybuys household account. You can turn your Auto Transfer preference to ‘Off’ at any time and will still be able to manually transfer your Flybuys points to Velocity.

Please allow up to 48 hours for Velocity Points to be credited to your linked Velocity account and for your Flybuys points balance to be updated. Once Flybuys points have been redeemed for Velocity Points they can’t be returned to your Flybuys account. Standard Flybuys Terms and Conditions apply to the collection of Flybuys points. Velocity membership Terms and Conditions apply.

3Fuel:

Up to 12 points per litre terms and conditions

You can collect up to 12 points per litre on your fuel transactions each month by combining the 8 points per litre offer on your Coles fuel discount docket with the 4 points per litre fuel accelerator offer, valid from Mon 1 Feb until Mon 31 May, 2021. These offers can be used separately or together. See below for details on each offer.

4 points per litre fuel accelerator offer

The 4 points per litre fuel accelerator offer is valid at Shell Coles Express and only available to Flybuys members who (1) present their Flybuys card and (2) have switched their fuel offer preference to “POINTS” (instead of “CENTS”) in their Flybuys settings via Flybuys.com.au or the Flybuys app and (3) meet both of the following thresholds (Accelerator Offer Thresholds) within a calendar month:

a)         member must purchase at least 80 litres of fuel (excl. LPG) during the calendar month AND

b)         member must spend at least $10 in store at Shell Coles Express during the calendar month

Qualifying fuel purchase and in store spend can be made in one or multiple transactions during the calendar month. For the fuel purchase threshold, purchases exclude LPG.  For the in store Shell Coles Express $10 transaction threshold, eligible in store purchases means purchases made in Shell Coles Express Convenience stores excluding the purchase of Fuel, Tobacco and Tobacco related products, Gift Cards, Mobile Phone, Recharge, Calling Cards, AdBlue, Trailer Hire and Lottery (Eligible Instore Purchases). If the Accelerator Offer Thresholds are met within a calendar month, all fuel (excluding LPG) purchases (including transactions that occurred before the date the Accelerator Offer Thresholds were met) made at Shell Coles Express within that calendar month where the fuel offer preference is set to “POINTS”, will qualify for 4 points per litre. If at any time during the calendar month your fuel offer preference is set to “CENTS”, the transactions made while set to “CENTS” will not count towards the fuel or shop thresholds. There is no limit to how many Accelerator Offer points a member can collect however there is a fuel purchase limit of 150 litres maximum per transaction in one vehicle and approved containers only.

On the first day of each calendar month, the member’s progress towards the Accelerator Offer Thresholds will reset. Progress towards the Accelerator Offer Thresholds can be monitored on the Flybuys app in the ‘My Fuel’ section available on Android devices on 1 Feb and iOS devices by 15 Feb.  Points collected from the 4 points per litre fuel accelerator offer will appear in qualifying members’ accounts within 48 hours of the member achieving their fuel and spend thresholds. Points for subsequent transactions made in that qualifying month will appear in the members’ account within 48 hours of the transaction. This offer excludes Adblue, Fleet Card, Shell Card, Motorcharge and Motorpass purchases.

8 points per litre with Coles fuel discount docket

The ‘8 points per litre’ offer is valid at Shell Coles Express when you (1) scan your Flybuys card, (2) hand over a valid ‘4 cents or 8 points’ per litre Coles fuel discount docket and (3) have fuel offer set to “POINTS” instead of “CENTS” within your Flybuys settings prior to the fuel transaction. The Coles fuel discount docket is printed on your receipt when you spend $30 or more in one transaction in-store at Coles Supermarkets (excludes Coles Online and purchases of all gift cards, iTunes cards, charity items/donations, tobacco and tobacco related products). There is a limit of 1 Coles fuel discount docket per fuel purchase of up to 150L, per vehicle, per customer. Your fuel offer settings can be updated at Flybuys.com.au or via the Flybuys app. If “CENTS” is selected as the preferred fuel offer in the settings on the Flybuys account at the time of purchase, the Shell Coles Express 4c/l fuel discount will be awarded as default and points will not be collected in respect of that fuel transaction. The selection of either “CENTS or “POINTS” will apply to all fuel offers available and to all members under that specific Flybuys account. A member can switch their fuel offer preference at any time during the calendar month, and the reward they will receive in respect of each fuel transaction will depend on the fuel offer preference as at the time of the fuel transaction. The 8 points per litre offer can be redeemed multiple times, provided a valid Coles fuel discount docket and Flybuys card are presented each time. This offer excludes Adblue, Fleet Card, Shell Card, Motorcharge and Motorpass purchases. The valid Coles fuel discount docket can only be redeemed once and copies of the Coles fuel discount docket will not be accepted. The Coles fuel discount docket must be surrendered upon redemption. Coles fuel discount dockets that have been defaced, damaged or altered, or have passed their expiry date, are not valid for any fuel offer.

Status Credit Earn:

4To qualify for the Velocity Frequent Flyer Triple Status Credits offer, you must have linked your Velocity Frequent Flyer membership to your Flybuys household account and set your Auto Transfer preference to ‘On’ during the promotion period between 1 December 2020 and 31 January 2021. Once Auto Transfer is turned on, it must remain turned on for the duration of the promotion period, during which you can earn Triple (3) Velocity Status Credits per $100 (including GST) spent in total across Coles, Coles Online, Liquorland and First Choice Liquor Market when you scan your Flybuys card at the time of purchase, up to a maximum of 30 Status Credits per calendar month during the promotion period. The Triple Status Credit earn rate is based on spend from the day you turn on Auto Transfer and members who have turned off Auto Transfer will no longer be eligible for the Triple Status Credits offer. Please allow up to two weeks after 31 January 2021 for all Status Credits earned during the promotion period to be credited. Standard Status Credit earn rate outside of the promotion period and for linked members who have their Auto Transfer preference set to ‘Off’, is one (1) Status Credit per $100 (including GST) spent each calendar month in total across Coles, Coles Online, Liquorland and First Choice Liquor Market when you scan your Flybuys card at the time of purchase, up to a maximum of 10 Status Credits per calendar month. Standard Status Credit earn rate is based on spend from the day your accounts are linked. Please allow up to two weeks after the end of each calendar month for your Standard Status Credits to be credited.

Spend excludes the purchase of gift cards, tobacco, tobacco related products, charity donations and delivery/service fees. Status Credits will be credited to the linked Velocity account as at the end of each calendar month. No part Status Credits will be allocated, only whole Status Credits per $100 spend. Any Status Credits earned during the Promotion Period are subject to expiry after 12 months from earn. No retrospective claims for Status Credits will be accepted at any time, even in instances where due to technology malfunctions eligible spend is unable to be added to the Flybuys household account. Velocity members also need to fly on Virgin Australia marketed flights to earn Eligible Sectors in addition to Status Credits to upgrade or maintain a new level of membership, for more information visit https://experience.velocityfrequentflyer.com/the-basics/status.
Standard Flybuys Terms and Conditions apply to the collection of Flybuys points. Velocity membership Terms and Conditions apply.

Status Tier:

5Receive a 50% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights.

6Receive a 75% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights.

7Receive a 100% Points bonus, on top of the base Points earned, when travelling on with Virgin Australia domestic flights on all fare types except Domestic Getaway fares. Receive a 50% Points bonus on miles flown in addition to the base Points earned when travelling on Virgin Australia International Trans Tasman, Short Haul and Long Haul flights. 

8Platinum members are entitled to four complimentary fare upgrades per year from a Freedom fare to a Business Class seat on Domestic, Trans Tasman or International Short Haul flights marketed and operated by Virgin Australia. See Velocity Frequent Flyer Membership Terms and Conditions for more information.