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What can I get with my Velocity Points?

Important Information: Members can redeem their Velocity Points for flights across the entire Virgin Australia Domestic Network, except for Christmas Island and Cocos Island. International flight redemptions are unavailable for the time being.

Once Velocity Points are credited to your Velocity Account you can redeem them for your choice of rewards. Select from domestic and international flights, upgrades, accommodation, car hire and more. You can also redeem your Points at the Velocity Rewards Store for gift cards and all sorts of great retail items.

To find out exactly what you can get and how many Velocity Points you will need, visit the relevant partner category page via the Redeem section of this website.
 

View more articles: Redeeming Points


What do you need help with?

Account Maintenance View more
Status and benefits View more
Earning Points View more
Redeeming Points View more
Membership View more
Bookings and Check-in View more
Upgrades View more
Other View more
Virgin Australia Flight Promotions, Special Offers and Competitions View more

Manage your account, anywhere, anytime.

Use your Velocity membership number and password to log in to My Velocity. Download the My Velocity app to access account information, special offers, your digital membership card and more.

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Contact us - we love a chat! 

Australia
13 18 75
New Zealand
0800 230 875
Other international locations
+61 2 8667 5924
Membership Contact Centre operating hours:

Membership Enquiries
0800 - 2000 AEDT Monday to Friday

Flight Redemptions
0800 - 2000 AEDT Monday to Friday
0900 - 1800 AEDT Saturday and Sunday

Member feedback form

We are committed to providing outstanding customer service and exceeding your expectations. If there is any way in which you feel we can improve our service, we’d love to hear from you. All responses will be handled as per our Customer Feedback Process.

Learn more about Family benefits

Get more from being part of a family with Velocity and Virgin Australia. With things like Family Pooling, Points Transfer and Parental Pause, whether you're a solo traveler or a traveling family, we've got you covered!

How to use Points to book flights

As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network as well as International Reward Seats on selected Airline Partners.

Travel Coordinator

Nominate a family member, colleague, or an individual you trust to be your Travel Coordinator to manage your Velocity account on your behalf*. Perfect for busy travellers who need help with the little things, like booking a Reward Seat or putting in a claim for missing Points.

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